Flagstar Bank Reviews

Updated July 24, 2015
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172 Employee Reviews

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  1. Helpful (1)

    Great employer when the Hammonds were in charge!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Executive
    Former Employee - Account Executive

    I worked at Flagstar Bank full-time (More than 10 years)

    No opinion of CEO
    No opinion of CEO

    Pros

    Great culture when I was there.

    Cons

    Hardest job I've ever had, but most rewarding.


  2. Helpful (1)

    Full time employee over 5 years

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Troy, MI
    Former Employee - Anonymous Employee in Troy, MI

    I worked at Flagstar Bank full-time (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    *Benefits *Co-workers are like family *Excellent lunch room with restaurant

    Cons

    *Little room for advancement *Many managers have been promoted only because of time there and not because of skill *Company is reactive rather than proactive *Pay is on the low side for your position unless you are a hold over from the old regime.

    Advice to Management

    Please trim the fat. There are too many people that are complacent in their roles just going through the motions. You've lost good people due to cuts in the wrong places


  3. Pretty good company to work for.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Personal Banker
    Current Employee - Personal Banker

    I have been working at Flagstar Bank full-time (More than 8 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great benefits program. Work hours are extremely family friendly. Training available to those seeking it. Encouraged to handle customer complaints on your own.

    Cons

    Flagstar has little room for advancement. Management positions are held by longtime employees. The economy has resulted in layoffs in the company.


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  5. Awesome environment and great corporate/professional environment.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Secondary Marketing - Lock Desk in Troy, MI
    Current Employee - Secondary Marketing - Lock Desk in Troy, MI

    I have been working at Flagstar Bank full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great environment, Culture is great and the age group has a large variance across the company.

    Cons

    None that I can think of. Possibilities are endless.


  6. Helpful (1)

    Mostly a good tenure here.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Troy, MI
    Former Employee - Anonymous Employee in Troy, MI

    I worked at Flagstar Bank full-time (More than 5 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Compensation is fair, benefits are very good, co workers are wonderful, nice cafe downstairs for breakfast lunch and snacks. Its a business casual atmosphere.

    Cons

    Management is reactive rather than proactive and when the try to be proactive it becomes alot of posturing and nothing really ever gets done effectively and gets put on the back burner. Managers take credit for your work but when there are short comings throw you under the bus to still look good in front of others

    Advice to Management

    Trim the fat. Too many managers hanging around are lame duck managers.


  7. Helpful (1)

    Flagstar is a good company going through a lot of hard times and difficult changes

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Analyst in Troy, MI
    Former Employee - Business Analyst in Troy, MI

    I worked at Flagstar Bank

    Recommends
    Neutral Outlook
    Disapproves of CEO
    Recommends
    Neutral Outlook
    Disapproves of CEO

    Pros

    Flagstar believes in constant improvement and there are lots of different areas to experience if you have other interests.

    Cons

    There is a lot of red tape and inconsistent structure

    Advice to Management

    Work with the other departments rather than competing against them.


  8. Satisfied

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Flagstar Bank

    Pros

    You can move up quickly within the company.

    Cons

    Pretty decent place to work you just have to maintain your sales quotas.


  9. loss mitigation

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Flagstar Bank full-time

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    valuable mortgage industry experience from banking perspective. Good team work mentality Local/ regional bank with big bank atmosphere

    Cons

    Low pay. Limited advancement opportunities. Not a lot of perks, this may have changed recently, Tuition re-imbursement etc

    Advice to Management

    Foster a growth atmosphere. Develop skills that can be used in later career


  10. Helpful (1)

    Customer Service Rep- Mortgage

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Troy, MI
    Former Employee - Anonymous Employee in Troy, MI

    I worked at Flagstar Bank full-time (Less than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Very nice classes, people willing to help each other. Made lots of friends from people I started with as well as people that have been there for years. You continually grow.

    Cons

    Can't think of too many. Maybe food choices at the cafeteria?

    Advice to Management

    Learn to take each individual into consideration and if you see a talent let the person know, as well as if you see someone struggling with something try to assist them and let them know the resources available so that an employee can feel like FSB wants to keep them as a valuable asset.


  11. Flagstar Bank will elevate you to new levels, if you do the same for them

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager
    Current Employee - Manager

    I have been working at Flagstar Bank

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    Flagstar Bank offers a level of security that is not found in larger financial institutions today. The institution is primarily run by a family who started the firm and has been in the business for 39 years. They are very family focused and the employees reap the benefits with support from management. There was an employee who passed away a few years ago and left behind children and a wife and had no life insurance. The leadership stepped up and created a fund to help the family is very short order. That in itself speaks volumes about the type of firm you would be working for. Do not be mistaken, they are very shrewd and make the tough decisions every day. But overall, Flagstar is an amazing company to work for.

    Cons

    Recent private equity investment injecting the typical big bank mentality after years of bliss

    Advice to Management

    Listen to other than yourselves!



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