Fleetcor Reviews

Updated June 20, 2015
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1.9
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Fleetcor Chairman and CEO Ron Clarke
Ron Clarke
29 Ratings

Pros
  • Good benefits, somewhat flexible hours (in 3 reviews)

  • The company has good benefits and that is about all (in 3 reviews)

Cons
  • Rediculously low pay and unethical corporate execs (in 4 reviews)

  • Customer service doesn't always take care of the customer first so it's easy to quickly lose business (in 3 reviews)

More Pros and Cons

38 Employee Reviews

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  1. Helpful (11)

    A company that only benefits the executives

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - IT Analyst in Norcross, GA
    Former Employee - IT Analyst in Norcross, GA

    I worked at Fleetcor (More than 5 years)

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    Pros

    There are some good people that work there and some good managers. I had a great team and manager. My manager also allowed me a flexible work schedule and working from home when I needed to. There are also some company sponsored events. The benefits are average for the most part. The company has grown a lot over the last ten years.

    Cons

    In a word, raises. The CEO cashed in $40 million in stock last year putting him on the list of the top 10 highest paid CEOs, but the company does not give raises. Also, the 401k match is a lousy 1%. The top executives became millionaires virtually overnight when the company went public in 2010. The company breaks its own profit records every year, but the employees who do the work for the company get nothing. No raises, no stock options, nothing to motivate anyone to do a great job. Then the IT budget was slashed and the developers and QA got outsourced to India. Also, one of the senior IT managers is temperamental, hostile and uses fear of reprisal to motivate people to work.

    Advice to Management

    Treat your employees with respect and allow them to share in the success of the company. The company didn't become a multi-billion dollar company just because of the executives. Everyone had a hand in it, so everyone should get to share in the success.

    Fleetcor Response

    Jun 4, 2015 – Global Communications & Training Manager

    Thank you for your review. You have some valid points about our company. We do offer several company sponsored events such as bowling, golf and tennis leagues, mid-year and year-end events and ... More


  2. Helpful (3)

    Worst Job Ever

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Norcross, GA
    Current Employee - Anonymous Employee in Norcross, GA

    I have been working at Fleetcor

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    None, None, None, None, None!!

    Cons

    They are not honest with their employees or their customers

    Advice to Management

    Learn how to rest your employees

    Fleetcor Response

    Jul 20, 2015 – Global Communications & Training Manager

    When we receive an unfavorable review we take it extremely serious. We understand we cannot please every person in every aspect of business but that doesn’t mean we wouldn’t like to. Although we ... More


  3. Helpful (5)

    Worst Company, Bad HR

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Atlanta, GA
    Current Employee - Anonymous Employee in Atlanta, GA

    I have been working at Fleetcor

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Company is solid and prospect of the company is average

    Cons

    Senior management is dishonest, don't give care about people, honesty and ethics

    Fleetcor Response

    Jun 17, 2015 – Global Communications & Training Manager

    Thank you for your review. Since you are still a current employee the first thing I would suggest is come and speak with someone in Human Resources about your complaints. I honestly believe the HR ... More


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (4)

    Terrible Place to Work! Do Not Consider Working at FleetCor!!!!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Norcross, GA
    Former Employee - Anonymous Employee in Norcross, GA

    I worked at Fleetcor full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Employees are helpful and eager to work as a team.

    Cons

    The Senior Management Team lacks integrity and ethics. They run the company without being concerned about how employees are treated. The senior executives only care about generating revenue. The morale is extremely low and turnover in the Sales Organization is 80%. In most Sales Organizations there is unlimited income opportunity. Well, not at FleetCor! The executives constantly change the compensation plan, making it impossible to earn a high salary, which totally contradicts why most people work in sales. Also, since management lacks integrity, the Sales Reps do not know what their commission will be until days after they receive their pay checks. Management runs company like a mill and believes that terminating employees is the only solution in all circumstances. Management does not invest dollars, resources, or effective coaching methods to assist employees and could care less about putting employees on the road to success.

    Advice to Management

    Be honest with your employees in the Sales Organization. Do not give false information about earning potential. Treat employees with respect and demonstrate that you actually care about employees and their success in the organization. Empower employees and apply fair business practices to everyone in the company.

    Fleetcor Response

    Jun 8, 2015 – Global Communications & Training Manager

    Thank you for your review of FLEETCOR. We welcome criticism both externally and internally. The criticism allows us to improve in every aspect of business. FLEETCOR is as dedicated to the success of ... More


  6. Helpful (5)

    “Poor management, dysfunctional Work environment and no room for growth ”

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Norcross, GA
    Current Employee - Manager in Norcross, GA

    I have been working at Fleetcor full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    The healthcare benefits are great . It's a paycheck .

    Cons

    No room for growth. Dubious business practices. Management divides more than it unites it's teams. Leadership is very poor, unreliable and shaky. One senior leader can not put a sentence together unless he is saying expletives . It's actually pretty funny , like Jim Neighbors when he sings . No raises, abusive language , bi-polar people , and communist tactics are to be expected at this place of employment . Outsourced jobs to India that Americans were doing just fine at .

    Advice to Management

    The leadership team is the most important asset of the company and can be its worst liability. To paraphrase Tolstoy, All successful companies are successful for different reasons, but dysfunctional companies are dysfunctional in the same way. The failure to succeed by many with high hopes at FleetCor was not the lack of business knowledge, but rather negative internal politics and uneducated leadership.


  7. Helpful (7)

    Completely unethical company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Norcross, GA
    Former Employee - Customer Service Representative in Norcross, GA

    I worked at Fleetcor full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    It's a paycheck... You will feel slimy when you click out but it is a check. Expect no development discussions, reviews or annual raises.

    Cons

    Boiler room environment. Company changes customer terms with little or no notice. Loves the customer who doesn't bother to check their bill as they screw them over with crazy levels of fees that more than wipe out all promised savings.

    Advice to Management

    Get a good attorney... At some point some state or attorney general is going to hammer you for your late fees. This has to be illegal!


  8. Helpful (7)

    Worst company that has ever employed me.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Executive in Norcross, GA
    Former Employee - Account Executive in Norcross, GA

    I worked at Fleetcor full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Really, there are no pros.

    Cons

    This company persecutes its employees and its customers.

    Fleetcor Response

    Jun 8, 2015 – Global Communications & Training Manager

    Thank you for taking the time to do a review. I wish you would have gone into more detail about your tenure with us. We in HR work hard to make sure all employees needs and contributions are ... More


  9. Helpful (6)

    The worst company I have ever worked for

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Norcross, GA
    Former Employee - Customer Service Representative in Norcross, GA

    I worked at Fleetcor

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    The pay was generally good, anything I ever needed from human resources dealing with my benefits or direct deposit was always in a timely manner.

    Cons

    The management. They did not care about the employees, were rude and not helpful. Some of the supervisors didnt even know things and failed to get the correct answers.

    Advice to Management

    Fire your whole management team in customer care, and hire new employees.


  10. Helpful (3)

    The worst inside sales job.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Inside Sales Account Manager in Norcross, GA
    Former Employee - Inside Sales Account Manager in Norcross, GA

    I worked at Fleetcor full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Learned much about the fuel card industry.

    Cons

    Pay structure, very bias company, management showed favoritism to certain reps.

    Advice to Management

    Create a fair playing field instead for hand feeding leads to certain reps.


  11. Helpful (4)

    Sales / account mgr

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager/Sales Representative in Norcross, GA
    Current Employee - Account Manager/Sales Representative in Norcross, GA

    I have been working at Fleetcor

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Laid back environment helpful Coworkers great company activities like Bowling, tennis,golf, spades tournament, boot camp, and football leagues

    Cons

    Political it's all about who you know... only 1 person one on every team will make their quotas and that's because that one person is getting fed leads... unprofessional sales reps, lots of profanity used on the floor. Majority of your sales are self sourced... the company gets paid by charging customers extremely high fees which are not disclosed doing the initial process to the customer.

    Advice to Management

    Get on the same page.. why feed only one sales rep why not feed your entire team and distribute the leads evenly... it looks extremely obvious when you only have one person on a team getting paid while the rest are struggling..



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