Fleetcor Reviews

Pros

During the months that you actually make money you will be valued and praised but management is very forgetful of your past accomplishments

Cons

There is no clear direction from upper management. Pay was cut in half and employees found out the hard way when they looked at their check.

Advice to Senior Management

Take care of your employees. Account management is different from a call center. You can't run a relationship base business using the same tactics as a call center.

Pros

I am trying to figure out a Pro for this company but my answer would be if you are hired for upper management then you are in good shape. They are a very profitable company the numbers don't lie. I think Ron Clarke has turned this company into a goldmine but at what expense

Cons

Low pay, lack of direction, ok benefits but management is clueless. You have executives that led a company into bankruptcy yet he yields a huge pile of fleetcor shares before they went public and has a few million in the bank from that. The veteran sales reps arent the answer.

Advice to Senior Management

decent salaries to new employees. Trim the fat on older under performing sales reps as well as managers. Just because people went to Harvard, doesn't necessarily make them a genius.

Pros

Lenient with vacation time when needed

Cons

I would not recommend a job at Fleetcor. They typically make the most random decisions that greatly effect your performance and income, such as moving you from team to team, changing products without warning, etc. Not organized or professional.

Advice to Senior Management

Put yourselves in your employees shoes for a change and ask if you would want to be treated that way...

Pros

The company has demonstrated consistent profitabilty as well as growth (mainly through acquisitions), even during the recession. Also, they successfully completed an IPO in late 2010, the 2nd-largest in the US that year after GM. So, the company appears to be sufficiently propserous to continue paying its employees.

Depending on the department, the work can be interesting (or not). It is a positive in my case, but your mileage might vary.

The senior management team has changed slightly in the past 1-2 years, and I think it has been a clear change for the better. There are still some urgent requests ever so often, but it is far less chaotic than previously.

Finally, I find most of the indiviudals fair to work with on a personal basis. Granted, there are inevitable "silo" issues between certain divisions, and occasional executive edicts/firestorms. But I think occurs at many, if not most companies, from my experience.

Cons

There is no annual performance review process. Anyone who gets a raise has received one as the result of a challenging exception process that requires multiple executive signoffs.

In other words, raises are very rare. Most staff continue to receive their initial base wage idefnitiely, for mutliple years, before even being considered for an increase. In my view, this is a fundamental failing of the company, as it is a mighy strgully even to keep pace with normal increases in cost-of-living.

Promotions are even rarer than raises. They do occur, are extremely infrequent, particularly considering the success of the company and the contributions of the individuals.

It is not clear whether the above issues will be resolved in the coming months and years.

Advice to Senior Management

Consider "normalizing" compensation and performance reviews vs. every other established company, or else you risk an exodus of employees when the job market recovers

Pros

Most of the peers whom I worked with were extremely nice. Other than that, there is NOTHING positive about that place! There is a lot of room for improvement.

Cons

Where to begin? They do NOT offer pay raises or yearly performance reviews. The counted the minutes you were away from your desk. Bathroom breaks required permission... so did being out of your seat! Management would scold subordinates right in the middle of the floor. Verbal abuse from management was daily. Managers would even shake your chairs and yell at you while on the phone with customers. Supervisors REFUSED to take calls, even though customers would request them.

Advice to Senior Management

I have a lot of advise. First and formost, DO YOUR JOB! If a customer wants to talk to you, TALK TO THEM! Second, TREAT YOUR EMPLOYEES WITH RESPECT! Perhaps the morale would not be at record lows!

Pros

It is a job with a paycheck

Cons

No appreciation for workforce, svp micro manages the dept and makes horrible decisions, absolutely no advancement opportunities, hires outside nonewithin

Advice to Senior Management

Show appreciation for your workers, promote from within, salary increases when deserved, support salespeople, marketing is nonexistent, communication must improve

Pros

Good friendly people for the most part but always a bad apple in the bunch. Pretty flexible with needing time off.

Cons

Executives of Fleetcor will change the rules of the game meaning your terms of employment without much notice. Human resources are worthless. Benefits are less than average so I never participated. They look for any reason they can to fire you so it is like going to kindergarten all over again where every minute literally counts. They could care less too because they know no one is going anywhere because of the economy.

Advice to Senior Management

Treat employees fairly and work on efficiency. It feels like we are working for Big Brother.

Pros

The office is brand new in a nice location

Cons

The penny pinching cutbacks and no annual bonus if your face does not fit in with the mangement. also the constant threat that the jobs are getting outsourced overseas.

Advice to Senior Management

Actually tell the workers whats happening in the company instead of spending all the cash on "Business" trips.