Fleetcor Reviews

Updated April 12, 2015
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2.2
62 Reviews
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Recommend to a friend
Approve of CEO
Fleetcor Chairman and CEO Ron Clarke
Ron Clarke
42 Ratings

Pros
  • Somewhat flexible hours for worker ants (in 3 reviews)

  • The company has good benefits and that is about all (in 3 reviews)

Cons
  • Currently, there are no annual raises (in 6 reviews)

  • unethical, ceo out of touch, low pay (in 4 reviews)

More Pros and Cons

Employee Reviews

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  1. Completely unethical company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Norcross, GA
    Former Employee - Customer Service Representative in Norcross, GA

    I worked at Fleetcor full-time (more than 3 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    It's a paycheck... You will feel slimy when you click out but it is a check. Expect no development discussions, reviews or annual raises.

    Cons

    Boiler room environment. Company changes customer terms with little or no notice. Loves the customer who doesn't bother to check their bill as they screw them over with crazy levels of fees that more than wipe out all promised savings.

    Advice to Management

    Get a good attorney... At some point some state or attorney general is going to hammer you for your late fees. This has to be illegal!

  2. Helpful (1)

    Worst company that has ever employed me.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Executive in Norcross, GA
    Former Employee - Account Executive in Norcross, GA

    I worked at Fleetcor full-time (more than a year)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Really, there are no pros.

    Cons

    This company persecutes its employees and its customers.

  3. Helpful (3)

    You Desire Better

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Fleetcor

    Pros

    You can get paid to continue searching for a job. Now that's on the job training. That is as pro as it gets. Oh wait I believe now they are paying people not to sue them. There you have it two positive things to say.

    Cons

    They make movies about places like this. Management selects whom they feel comfortable to make a few dollars, by providing under the table leads. The company is one big freaking Con, top down.

    Advice to Management

    Fire any and everyone that does not interact with clients directly. After your done with that everyone left in management exit a top floor window head first.

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (2)

    HOT MESS!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Field Sales Representative
    Current Employee - Field Sales Representative

    I have been working at Fleetcor

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    no micro management...did I say no micro management

    Cons

    poor pay, horrible customer service, terrible internal process, insane fees, poor management. Company is ran like a boiler room.

    Advice to Management

    Hire people who value sales and actually have a heart for sales.

  6. Helpful (3)

    Sales / account mgr

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Manager/Sales Representative in Norcross, GA
    Current Employee - Account Manager/Sales Representative in Norcross, GA

    I have been working at Fleetcor

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Laid back environment
    helpful Coworkers
    great company activities like Bowling, tennis,golf, spades tournament, boot camp, and football leagues

    Cons

    Political
    it's all about who you know...
    only 1 person one on every team will make their quotas and that's because that one person is getting fed leads...
    unprofessional sales reps, lots of profanity used on the floor.
    Majority of your sales are self sourced...
    the company gets paid by charging customers extremely high fees which are not disclosed doing the initial process to the customer.

    Advice to Management

    Get on the same page..
    why feed only one sales rep why not feed your entire team and distribute the leads evenly... it looks extremely obvious when you only have one person on a team getting paid while the rest are struggling..

  7. Helpful (4)

    Working in Customer Service at Fleetcor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Concord, CA
    Current Employee - Customer Service Representative in Concord, CA

    I have been working at Fleetcor full-time (more than 5 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Compensations is adequate and competitive for this type of position, including incentives and quarterly bonuses

    Cons

    Unreasonable workload expectations. In addition to handling customer calls, daily assignment of emails, faxes
    & letters but very little free time off of phones given to devote to these. Major systems problems/outages on a daily basis that seem to have no permanent resolution.

    Advice to Management

    You claim to value your employees but don't seem to care that you expect more than is reasonable for us to handle, even with the best time management possible

  8. Helpful (7)

    Low Pay and Lots of work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Fleetcor full-time (more than a year)

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    Pros

    The company has good benefits and that is about all.

    Cons

    Low paying sales job and you are left mentally drained at the end of the day. It is a revolving door. It is said the company is a form of modern day slavery. The employees have very little class as well. Customer Service is forced to lie to customers about their fees. Sales people lie and force Customer Service to clean up their mess. The company charges high late fees from $75 to almost $5,000 plus when an account is only 1 day late paying. They cheat their customers and use their employees. It is a get rich quick scam of a company.

    Advice to Management

    Train your people and have Best Practices in place. If you paid better, you'd attract better employees.

  9. Helpful (7)

    Dysfunctional, unethical, & shady Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales
    Current Employee - Sales

    I have been working at Fleetcor full-time (more than 5 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    There is very little to elaborate on here. Other than their basic services are needed in the fleet industry. The problems arise in how upper management and corporate officers implement and service their products.

    Cons

    There are far to many negatives to adequately elaborate on in this format. Suffice it to say you will not be happy here in the long run. And very shortly after coming on board you will be looking for other opportunities. The pay is definitely sub par, ( unless your in management) the benefits average at best except for the 401K which is most sub par compared to similar size companies. The pressure to perform and exceed the wall street expectations of the stock price forces upper management from the EVP of sales and up to make decisions that border on illegality to at the very least unethical. Employees are not valued and only treated as a expendable commodity. Pay increases are non existent (been here 6 yrs with no salary increase) commissions are complicated and too many ways to lose money, car allowance way below industry standards, and they even greatly reduced their presidents clubs rewards. So even if you are consistent top performer they decided to reduce your extra earnings. There is a very high employee turnover and now extreme micromanagement thanks to recent decisions by EVP of sales. It is most surprising that government agencies have not examined this company. There are numerous law suits by current and former employees and that information is highly controlled by management and HR. Hopefully some day soon a class action lawsuit will by filed. Count me in !

    Advice to Management

    See the wizard and get a Heart!

  10. Helpful (3)

    Don't work here

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service in Norcross, GA
    Former Employee - Customer Service in Norcross, GA

    I worked at Fleetcor full-time (more than 3 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    You can say at least you have a job

    Cons

    Low pay, no raises, nosy coworkers, employee favoritism, no proper leadership

    Advice to Management

    Pay more and give raises

  11. Helpful (2)

    Not a place to grow your career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Fleetcor full-time (more than 8 years)

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    Not sure if there is any

    Cons

    Working here itself is a challenge

    Advice to Management

    Is there any management?

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