Fleetcor

  www.fleetcor.com
  www.fleetcor.com

Fleetcor Reviews

Updated November 27, 2014
Updated November 27, 2014
53 Reviews
2.7
53 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Fleetcor Chairman and CEO Ron Clarke
Ron Clarke
38 Ratings

Review Highlights

Pros
  • Somewhat flexible hours for worker ants (in 3 reviews)

  • The company has good benefits and that is about all (in 3 reviews)


Cons
  • Currently, there are no annual raises (in 6 reviews)

  • unethical, ceo out of touch, low pay (in 4 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Good company - Growing rapidly

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Fleetcor full-time (more than an year)

    Pros

    Opportunity to grow. Highly skilled senior management

    Cons

    They should care more about their employees

    Advice to ManagementAdvice

    Focus more on the implementation of corporate values across all levels.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Older office culture and older process in place but stable job and company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Marketing Manager in Norcross, GA
    Former Employee - Marketing Manager in Norcross, GA

    I worked at Fleetcor full-time (less than an year)

    Pros

    Opportunity for growth and visibility with upper management. Good benefits.

    Cons

    As an employee under 30, was hard to relate to any of my co-workers. Issues with process and bureaucracy. Odd security measures, IT had to type in admin password for every single update on my computer, including simple updates for Adobe. People watching the clock to see what time you get in and leave.

    Advice to ManagementAdvice

    Consider allowing employees a little more flexibility in working from home

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    Working in Customer Service at Fleetcor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Concord, CA
    Current Employee - Customer Service Representative in Concord, CA

    I have been working at Fleetcor full-time (more than 5 years)

    Pros

    Compensations is adequate and competitive for this type of position, including incentives and quarterly bonuses

    Cons

    Unreasonable workload expectations. In addition to handling customer calls, daily assignment of emails, faxes
    & letters but very little free time off of phones given to devote to these. Major systems problems/outages on a daily basis that seem to have no permanent resolution.

    Advice to ManagementAdvice

    You claim to value your employees but don't seem to care that you expect more than is reasonable for us to handle, even with the best time management possible

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5.  

    Great Up and Coming Internship Program

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Norcross, GA
    Current Employee - Anonymous Employee in Norcross, GA

    I have been working at Fleetcor as an intern

    Pros

    Learned a lot of technical skills (SQL and Excel work); great smart people

    Cons

    Still somewhat lean and unstructured. Expected to learn on the job on your own a lot.

    Recommends
    Positive Outlook
    Approves of CEO
  6. 1 person found this helpful  

    CSR Rep

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service in Norcross, GA
    Current Employee - Customer Service in Norcross, GA

    I have been working at Fleetcor full-time (more than an year)

    Pros

    Easy Job, No Micro Management, Laid Back
    I honestly really enjoy the company I have been there almost 2 years!

    Cons

    Not Easy to Move Up With in Company

    Advice to ManagementAdvice

    Promote Within more Frequently

    Recommends
    No opinion of CEO
  7.  

    You Get what you put in

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Fleetcor

    Pros

    easy to learn fast pace

    Cons

    it needs better update leads

    Advice to ManagementAdvice

    none keep motivating and help out the workers

  8. 5 people found this helpful  

    Low Pay and Lots of work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Fleetcor full-time (more than an year)

    Pros

    The company has good benefits and that is about all.

    Cons

    Low paying sales job and you are left mentally drained at the end of the day. It is a revolving door. It is said the company is a form of modern day slavery. The employees have very little class as well. Customer Service is forced to lie to customers about their fees. Sales people lie and force Customer Service to clean up their mess. The company charges high late fees from $75 to almost $5,000 plus when an account is only 1 day late paying. They cheat their customers and use their employees. It is a get rich quick scam of a company.

    Advice to ManagementAdvice

    Train your people and have Best Practices in place. If you paid better, you'd attract better employees.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  9. 1 person found this helpful  

    Unfortunately, also in IT Dept - Dysfunctional, unethical, & shady Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - One of the Few Non-managerial Staffs In IT
    Former Employee - One of the Few Non-managerial Staffs In IT

    I worked at Fleetcor full-time (more than an year)

    Pros

    Reasonable work/life balance. Somewhat flexible hours for worker ants. Very flexible untrackable hours/vacations for the managers (and their friends). Average benefits. Some 401k but below many other companies of the similar size.

    Cons

    I agree with the other Sales Rep's review regarding "Dysfunction, unethical, & shady Management". Only it also apply to at least my IT team (I rather not say which team/location, fear of retaliation through the management's network/Linkedin of friends in and out of the company) If you are in management, you will learn to not put anything in writing, so you will never get caught if ever being audited.

    Advice to ManagementAdvice

    More worker ants will be like me, leaving voluntarily

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10. 3 people found this helpful  

    Dysfunctional, unethical, & shady Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales
    Current Employee - Sales

    I have been working at Fleetcor full-time (more than 5 years)

    Pros

    There is very little to elaborate on here. Other than their basic services are needed in the fleet industry. The problems arise in how upper management and corporate officers implement and service their products.

    Cons

    There are far to many negatives to adequately elaborate on in this format. Suffice it to say you will not be happy here in the long run. And very shortly after coming on board you will be looking for other opportunities. The pay is definitely sub par, ( unless your in management) the benefits average at best except for the 401K which is most sub par compared to similar size companies. The pressure to perform and exceed the wall street expectations of the stock price forces upper management from the EVP of sales and up to make decisions that border on illegality to at the very least unethical. Employees are not valued and only treated as a expendable commodity. Pay increases are non existent (been here 6 yrs with no salary increase) commissions are complicated and too many ways to lose money, car allowance way below industry standards, and they even greatly reduced their presidents clubs rewards. So even if you are consistent top performer they decided to reduce your extra earnings. There is a very high employee turnover and now extreme micromanagement thanks to recent decisions by EVP of sales. It is most surprising that government agencies have not examined this company. There are numerous law suits by current and former employees and that information is highly controlled by management and HR. Hopefully some day soon a class action lawsuit will by filed. Count me in !

    Advice to ManagementAdvice

    See the wizard and get a Heart!

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  11.  

    FleetCor

    Current Employee - Inside Sales Representative
    Current Employee - Inside Sales Representative

    I have been working at Fleetcor full-time (more than an year)

    Pros

    Good way to get into credit card industry.

    Cons

    Not much room for advancement. Poor pay. Turnover is insane.

    Advice to ManagementAdvice

    Establish in going training

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