Flextronics Reviews

Updated August 30, 2015
376 reviews filtered by
  • Any Location
  • Any Job Title
  • Any Status
  • Current Employees
Employment Status

Reset
3.3
Rating Trends
Recommend to a friend
Approve of CEO
Flextronics CEO and Director Mike McNamara
Mike McNamara
177 Ratings

Pros
  • Work life balance definitely possible (in 20 reviews)

  • Work environment is safe and security guards on duty all the time (in 19 reviews)

Cons
  • The work-life balance is extremely difficult (in 14 reviews)

  • Senior management are starting to adopt a more strategic approach but may take time for rank and file to change behaviors (in 11 reviews)

More Pros and Cons

376 Employee Reviews

Sort: Popular Rating Date
  1. Helpful (2)

    Steer Clear

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Technician in Stroudsburg, PA
    Current Employee - Customer Service Technician in Stroudsburg, PA
    Doesn't Recommend
    No opinion of CEO

    Pros

    For an entry level position without any education past high school the starting salary is decent. If you're willing to relocate there are constant chances for advancement. 2 weeks paid training (hotel accomodations provided).

    Cons

    Very stressful environment. Customers will yell at you when you try to adhere to Verizon Wireless policy. Verizon Wireless and Flextronics will yell at you when a customer is upset. When you make exceptions for customers, you will get yelled at for being non-compliant with policy. Being admonished for things that are entirely out of your control. Sales quotas are unachievable. Even when the quota has not been met, the quota will increase in the next month. Be prepared to work almost every holiday. Scheduling is done a month in advanced. If something comes up if you're lucky management may approve a schedule change. When using the sick time/vacation time/personal time, management will make you feel guilty (ex: "so and so is going to have to be by themselves all day." or "if we can't fill these hours we're going to have to impliment mandatory overtime") and will try to get you to come to work anyway. Constant calls on days off for overtime. As with calling out, be prepared to be guilted into cancelling your plans and working overtime, sometimes in stores over an hour away. High turnover rate. You will probably see at least one person in your store leave within the first 3-4 months of you being there. When offered a promotion, you will most likely wait months before going to training/getting your raise due to insufficient store coverage. From mid-November to mid-January you can not use any vacation time due to a Blackout Period. Job responsibilities constantly change and are being added to without pay increases. Company does not care about employee burnout/dissatisfaction. Constant threats of being fired if you don't meet unreasonable goals that you are not properly trained on in the first place. Management constantly comes up with new goals/programs/requirements without being in the store to actually know how feasable it is to accomplish everything. Many requirements are counter-productive. If you actually know what you're doing and are a hardworker you will eventually get stepped all over. You'll end up doing management work without the management salary.

    Advice to Management

    Stop promising Verizon Wireless so much when the goals are not doable. Work in the stores for a week to see how ridiculous all the goals are. When promising goals, creating training that will actually help employees be successful, not classes that are a complete waste of time. Commission for sales, since our jobs are threatened if we don't meet them. Stop giving off the impression that employees should be "happy to have a job" regardless of how we're getting treated.


  2. Flextronics Retail Technical Services is not the place to work.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Field Team Supervisor in Harrisonburg, VA
    Current Employee - Field Team Supervisor in Harrisonburg, VA
    Doesn't Recommend
    No opinion of CEO

    Pros

    Fairly good pay for the work. Good opportunity to get into the wireless industry, Accurate and complete training, mid managment is high quality.

    Cons

    Poor communication, unfair raises, unfair promotions, a lot of travelling for the pay, Relationship with the client is very hard to maintain and often biased, No company identity within RTS, upper management is biased and unorganized.

    Advice to Management

    Treat employees as you would want to be treated. Have a genuine interest in your personnel. Pay should be more fair and accurate.


  3. Used to be great..awful now

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Territory Manager in Rochester, NY
    Current Employee - Territory Manager in Rochester, NY
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Used to be able to get promoted quickly with hard work Front line associates are great Great pay for entry level

    Cons

    The worse managers in the world Lots of managers sleeping with associates Horrible pay for managers No one has any backbone Managers can not be trusted


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (2)

    Worst Culture I Have Ever Seen

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Milpitas, CA
    Current Employee - Anonymous Employee in Milpitas, CA
    Doesn't Recommend
    Disapproves of CEO

    Pros

    There are some really smart, dedicated, pleasant people there - both individual contributors and managers - but they are a small minority. Pay and benefits are not top-tier but not too bad. A lot of opportunities to learn about the business and gain valuable experience. Management seems understanding when it comes to certain personal issues and emergencies.

    Cons

    This is the most dysfunctional organization of any kind I have ever seen. Again, while there are some truly outstanding people, most have little sense of teamwork, flexibility, or customer focus. The average quality - work ethic, skill level, intelligence - is much lower than the OEM world. There is a lot of the "that's not my job" attitude. The organization as a whole is completely incompetent and so many mistakes are constantly made that customers are in a constant state of escalation and the few good people have to kill themselves to get anything done. Politics are rampant and most managers treat their areas as their own fiefdoms. Some managers are frequently dishonest and unethical but allowed to get away with it. Depending on the job, the work load can be horrific - forget work-life balance. There is not enough direct or indirect labor to do everything in a quality way - management always says this is temporary but that's not true. Some days it seems that accomplishing any little thing is a struggle due to bad attitude, laziness, or ineptness. As the job market continues to improve, the good employees with decent resumes will leave. No one with options would willingly stay here.

    Advice to Management

    Stop measuring financials by site. One reason Foxconn and Jabil are eating your lunch is because they measure by Business Unit/customer. If you don't align your incentive structure to be more customer-focused, the company will continue to have a poor reputation in the OEM world. NPI is not a profit center - it's an enabler of getting the sustaining production business where the real money is. Starving NPI for resources because you want a little better margin is shortsighted and will cost you business in the long run. Start demanding a higher standard - start with yourselves first...


  6. Hard working team being paid low wages

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Harrisburg, PA
    Current Employee - Customer Service Representative in Harrisburg, PA
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Flextronics full-time (More than 3 years)

    Pros

    You get to learn all the time, some thing new about Cell phones.

    Cons

    Raises are not something important. Bonus pay is getting harder to recevice. The team works very hard with hours that are all over the place. No routine, the schedules are so different every week.All team member get there days and hours to work mixed up. The Managers and Supervisors arrive late and leave early every week, but tell the team to not be tardy.

    Advice to Management

    The managers and supervisors should be good communicators with the team and customers.


  7. Helpful (2)

    Very poor company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Technician in Atlanta, GA
    Current Employee - Customer Service Technician in Atlanta, GA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Flextronics full-time (More than a year)

    Pros

    Usually flexible schedule Exposure to new mobile devices.

    Cons

    The management of the the RTS division is pitiful. I often wondered just how these people got their jobs. The new hire training was a joke. The on-site training was full of drama and personal intrigue. There is no support from mid or upper management. If you follow policy, you are wrong. If you do not follow policy, you are wrong. The company mantra is "Assign blame at all costs but, don't actually fix a problem." Don't hope for a promotion unless you are a buddy of the person doing the promoting. Raises are non-existant. Management has no idea of how to motivate, reward, or inspire.

    Advice to Management

    At this point I would say clean house and start over. The problems are rooted so deep I see little hope to improve with current leadership and culture. Fortunately I am moving on and have been hired by a company that is always in the top ten companies to work for. Good riddance.


  8. Helpful (2)

    WW Test Technology Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - WW Test Technology Manager in Milpitas, CA
    Current Employee - WW Test Technology Manager in Milpitas, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Flextronics full-time (Less than a year)

    Pros

    Peer level people are always willing to help

    Cons

    Absolutely horrifying, arrogant and pathetic management. They will "kill" you just to save a few nickels. Do not take this job, it is a nightmare. If you take it expect to work 24 hrs a day. You will report to one guy and you will take contradictory instructions from another guy. I am surprised that this "huge" company even manages to make 1% profit!

    Advice to Management

    Some VP's in this company think they are God and everybody else is their "slaves" Most of the higher ups in this company lack people skills. Almost everyone in this company is either a VP or a Director. There is hardly ANY middle management.


  9. Helpful (4)

    Hostile Environment and bad atmosphere

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Flextronics full-time

    Pros

    lots of work, cant think of anything else that is really a pro.

    Cons

    No life, no appreciation, low pay, no respect..just not a good environment

    Advice to Management

    start looking at the bottom of the chain and you will see why talented people leave and you are left with unprofessional emplyee


  10. Helpful (3)

    anonymous

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Flextronics full-time

    Pros

    Some of the best reasons for working for Flextronics is that it is better than not having a job.

    Cons

    The cons would be having to go to work each day.

    Advice to Management

    Nothing will help them.


  11. Helpful (1)

    Sweatshop

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Flextronics full-time

    Pros

    Opportunity to work on different types of designs and projects.

    Cons

    Unprofessional environment and culture. All about the bottom line and very little focus on employees work-life balance. Employees are stressed and overworked.



Showing 376 of 667 reviews
Reset Filters
RSS Feed </> Embed

Your response will be removed from the review – this cannot be undone.