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Flight Centre
3.1 of 5 20 reviews
www.flightcentre.com Brisbane, Australia Unknown
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Flight Centre Reviews

Updated May 12, 2013

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3.1 20 reviews

                             
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1 person found this helpful  

Ramsey, NJ

Current Employee – been working at Flight Centre as a contractor for more than a year

ProsFriendly and encouraging work-environment. It's a large company with many opportunities for those lookling to get into the travel industry.

ConsData-entry was monotonous and could be a drag on time.

Yes, I would recommend this company to a friend

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1 person found this helpful  

Chicago, IL

Current Employee – been working at Flight Centre full-time for more than 7 years

ProsGreat advancement opportunities, Unlimited earning potential

ConsCan be somewhat difficult as is truly commission based

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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2 people found this helpful  

Ramsey, NJ

Former Employee – worked at Flight Centre

ProsGreat office morale, friendly people, free beer on Friday..

ConsBe careful if you interview with this company. They make things sound much better at the interview than they actually are. If you are interested in being chained to your desk from 830-630 every day with little chance of an actually lunch break, this is the place for you. Don't be surprised when you start getting your paychecks and they are a lot less than you were told; they forgot to mention at the interview that part of your salary is held depending on your KPI (job performance)! Don't expect much training after two days and then be prepared for a bitter coworker who is forced to spend hours a day checking all of your work and making you correct it.

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1 person found this helpful  

Los Angeles, CA

Former Employee – worked at Flight Centre

ProsNice coworkers, pretty good work-life balance, decent potential for making money, decent benefits.

ConsToo many business meetings, people all measured through numbers rather than their true qualities, company gatherings that no one wants to go to.

Advice to Senior ManagementLook over the Excel sheets someone in order to get to know your staff. Not making the COS doesn't mean that someone sucks as a person

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Melbourne (Australia)

Current Employee – been working at Flight Centre full-time for more than a year

Prosfast paced, uncapped commission, great team mates and achievable career progression

ConsBase wage is passable however low in comparison to work load. No overtime hours paid.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Brisbane (Australia)

Current Employee – been working at Flight Centre as a contractor for less than a year

ProsFriendly environment , chance to grow up and good team leader, lot of training and flexible benefit

ConsLow salary , not steady the management policy and fluctuated .
Need to ware the uniform .. somebody does not like this

Yes, I would recommend this company to a friend

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1 person found this helpful  

Australia (Mexico)

Former Employee – worked at Flight Centre full-time for more than a year

ProsGood working environment with great mixture of people. Offer great training both at beginning and throughout, great insight into the travel industry with a few good perks.

ConsNeed to work long hours to make decent money, tendency to keep staff who have numerous warnings for wrong doings with out any action taken. Pressure to make cost of seat & by doing this consultants will mark up thus overcharging customers again with no action taken.

Advice to Senior ManagementLook after your top achieves financially & ensure to maintain a good working environment where the wrong doers are moved on the the hard workers rewarded. You may find more people will stay & further there career with better rewards & a positive work place. It's not all about Buzz nights & a Global ball for all employees.

No, I would not recommend this company to a friend

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1 person found this helpful  

London, England (UK)

Former Employee – worked at Flight Centre full-time for less than a year

ProsDecent training, easy application process, basic wage is not terrible.

ConsHugely focussed on money making and not much else. Can put you in uncomfortable situations at times.
Requires at least 12 months commitment before you can earn a significantly improved wage through commission.
Culture is not for everyone (company events feel very forced), and whilst management is accessible they are also happy to churn and burn employees at short notice.

Advice to Senior ManagementBring in a graduate development scheme from point of application rather than making the only way into the company through slogging it out in retail! Good graduates are going to be hugely turned off and unmotivated if they end up in the kind of shop that leads to them being unnoticed for a long period of time.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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1 person found this helpful  

Current Employee – been working at Flight Centre

ProsGreat training, fun atmosphere, incentives, and travel opportunities. You get to got to fun events the company puts on! There is also health and money advice.

ConsVery stressful, push on sales with high quotas, long hours. To get big recognization or win trips you have to sell alot and it's very competitive! You get to go out to meetings and have free drinks and food on the company but alcohol abuse is kind of supported and almost encouraged.

Advice to Senior ManagementToo much pressure!!

No, I would not recommend this company to a friend

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1 person found this helpful  

Toronto, ON (Canada)

Current Employee – been working at Flight Centre full-time for more than 3 years

ProsFun, young and energetic environment with opportunity to travel with discounts, ample vacation time.

ConsMaking decent commission requires long hours. Allot of Travel Consultants are not completely ethical when it comes to overcharging people and management turns a blind eye in the name of exceeding sales targets. You are promoted based on who you suck up too and has nothing to do with experience or how well you perform. Mandatory Flight Centre functions bleed into your personal time away from work. Not allot of support.

Advice to Senior ManagementSupport your employees in the beginning, set them up for success. Stop turning a blind eye to hidden fees and "mark ups"

No, I would not recommend this company to a friend

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