Floor and Décor Outlets

www.flooranddecoroutlets.com

Floor and Décor Outlets Reviews

Updated January 28, 2015
Updated January 28, 2015
59 Reviews
2.8
59 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Vincent West
28 Ratings

Review Highlights

Pros
  • Young company, growth potential is good (in 4 reviews)

  • you get to meet some new people, learn a little about the flooring industry (in 3 reviews)


Cons
  • Dealing with rude fellow employees; management definitely played favorites which was noticeable in "promotions" to full-time positions (in 6 reviews)

  • Extremely high turnover due to low pay , poor management and very phycially demanding work (in 4 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    New & expanding company, great people to work with, overall enjoyable.

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Floor and Décor Outlets

    Pros

    Management is very understanding and flexible to your needs. Fellow employees are helpful. Best pricing you can possibly find for tile, wood, or stone.

    Cons

    Most days are VERY busy. The location quite a bit understaffed. Starting pay for associates is good, but management and designers pay falls short for the amount of work.

    Advice to ManagementAdvice

    Store needs interactive design and product library technology.

  2.  

    Customer Service

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Associate
    Current Employee - Customer Service Associate

    I have been working at Floor and Décor Outlets

    Pros

    Coworkers friendly, good work life balance

    Cons

    A little disorganized, management needs to communicate with each other.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Floor and Decor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Floor and Décor Outlets

    Pros

    Rapidly growing company so a lot of opportunity , huge in stock inventory , great pricing, quality products which makes a sales job a little easier

    Cons

    Unorganized training , products offered as special order difficult to get within the 21 day timeframe , management can sometimes be condescending and lazy seems they would rather find out who's to blame than fix a problem

    Advice to ManagementAdvice

    Teach managers to use the words please and thank you , less finger pointing and more training and teaching

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Educating and an experience to remember

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Floor Associate in Morrow, GA
    Former Employee - Floor Associate in Morrow, GA

    I worked at Floor and Décor Outlets

    Pros

    Teaches progressive groth and physical demands that challenges your spirit of work ethic growth

    Cons

    Sometimes coworkers find a way to not work in team oriented manner and are not held accountable because of management availability when it happens

    Advice to ManagementAdvice

    Strength of floor mangers to deal with slacking and other lapses in work ethic that some employees demonstrate!!

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Pay is terrible

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Warehouse Associate in Brandon, FL
    Current Employee - Warehouse Associate in Brandon, FL

    I have been working at Floor and Décor Outlets

    Pros

    Most of the coworkers are fun to work with

    Cons

    Pay is terible for the amount of work required in the warehouse.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  7.  

    Great place to work, fun people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Warehouse Associate in Pembroke Pines, FL
    Current Employee - Warehouse Associate in Pembroke Pines, FL

    I have been working at Floor and Décor Outlets part-time (less than a year)

    Pros

    Training is awesome learned a lot in two weeks about Tile, wood, stones

    Cons

    Getting training in a timely matter

    Advice to ManagementAdvice

    Need more pay and more full time Assoicate in larger stores

    Recommends
    Positive Outlook
    No opinion of CEO
  8. 1 person found this helpful  

    Good beginner job

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Floor and Décor Outlets

    Pros

    Working there for 4.5 years was enjoyable because of the great team of coworkers. They have decent training and Floor and Decor offers the customers good deals on most everything! Super helpful when your selling.

    Cons

    There's not a big enough floor staff per the customer quantity. Customers and staff pay for this. Especially on their customer service expectations the company expects. The procedures are not bad but only a few customers are provided this due to the lack of help.

  9.  

    No room for moving up

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Warehouse Associate in Fort Worth, TX
    Current Employee - Warehouse Associate in Fort Worth, TX

    I have been working at Floor and Décor Outlets full-time (more than a year)

    Pros

    Great management,laid back enviroment,and pretty cool contractors

    Cons

    No room for moving up. Training is minimal.

    Advice to ManagementAdvice

    Help people who have great talents get promoted and actually train people.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Bored on the floor outlets!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Warehouse Associate in Brandon, FL
    Former Employee - Warehouse Associate in Brandon, FL

    I worked at Floor and Décor Outlets part-time (less than a year)

    Pros

    Co workers at this location who were not management truly had a union. The workers in the warehouse most positive and dedicated.

    Cons

    Poor management, Lack of Guidance, High School drama among employees, some lazy workers, broken franchise is docked from your pay, not enough work for workers very mundane, dull and tedious training.

    Advice to ManagementAdvice

    Beginning with Store Manager although you are young you must lead the pack as if you were much older. Value the employees you have and promote from with in. Motivate your workers and be compassionate. Sell different products that customers are truly interested in. FINALLY REMEMBER CUSTOMER AND EMPLOYEES ARE ALWAYS KING!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. 2 people found this helpful  

    Loved my job! Great at what I did! Fired for stating the obvious about a fellow employee...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Associate in Tucson, AZ
    Former Employee - Associate in Tucson, AZ

    I worked at Floor and Décor Outlets part-time (less than a year)

    Pros

    I was happy and really good at my job dealing with customers, sharing my product knowledge- getting them excited to do the project while showing them what it entailed, giving them ideas and inspiration. The training we had as a group opening a new store was great- management was always willing to answer questions so that the employee LEARNED about what they were asking, not just passing the customer off to someone who knew what you didn't.

    Cons

    Dealing with rude fellow employees; management definitely played favorites which was noticeable in "promotions" to full-time positions.

    Advice to ManagementAdvice

    Actually listen to your employees. The ones who have shown competence and growth in all things could use a little " benefit of the doubt" when coming to you with problems or concerns.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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