Florida Blue Reviews

Updated June 29, 2015
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3.2
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Florida Blue Chairman & CEO Patrick J. Geraghty
Patrick J. Geraghty
62 Ratings

Pros
  • Work Life Balance - Flex Time - Leadership actually listens (in 12 reviews)

  • Great benefits, flexible work schedule (in 13 reviews)

Cons
  • In the retail area it is practically a 24/7 operation and it can be difficult to maintain a healthy work/life balance (in 6 reviews)

  • Much of this is due to the many responsibilities and regulatory requirements that come with the health insurance industry (in 6 reviews)

More Pros and Cons

125 Employee Reviews

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  1. Helpful (1)

    Overall, good company.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Jacksonville, FL
    Current Employee - Anonymous Employee in Jacksonville, FL

    I have been working at Florida Blue full-time (More than 10 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    I have great management but I do believe their hands are tied when it comes to some issues.

    Cons

    Too top heavy when it comes to upper management. How many VP'S does a company need? Florida Blue used to be a stable company to work at, I do not think so now. A lot of changes within the last 5 years. Between lay offs and outsourcing jobs, it does not look good for the remaining employees.

    Advice to Management

    Time to utilize your key employees as much as you can because they actually care about their job and the company. Start taking accountability of the employees who are not doing their job or the ones barely doing their job. What happened to one, two, three strikes you're OUT.


  2. Service Advocate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Jacksonville, FL
    Former Employee - Anonymous Employee in Jacksonville, FL

    I worked at Florida Blue full-time (More than 3 years)

    Pros

    Laid back environment
    Company events
    Off site team builders
    Nice clean buildings
    Fun

    Cons

    Pay is too low
    Not enough PTO time


  3. Helpful (2)

    Lost their way

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Manager in Jacksonville, FL
    Former Employee - Senior Manager in Jacksonville, FL

    I worked at Florida Blue full-time (More than 10 years)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Long history as a leader in health care in the state. Strong values system with opportunities to grow within the company. Employees felt they were working for the "good guys" and were part of an organization trying to go in the right direction and make a difference in the state.
    Beginning in 2012, the company lost its way. Employees see massive turn-over in leadership without explanation. No employee can restate the direction or future of the company. Managers are now managing to get improved scores on the Great Place To Work Survey without asking themselves (I mean you senior management) what has happened.

    Cons

    Averse to rapid change and excessive management headcount/costs as the organization tried to mitigate risk in daily operations and in large scale change. At times the company's leadership became caught up in wider social issues rather than running the business.

    Advice to Management

    Communication with employees include meaningful conversation, not just sound bites. Senior management's behavior matters. Cost cutting is fine and needs to happen. A sense of mission and purpose are still required to take the organization forward.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (2)

    Not a Great Place to Work Anymore

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Jacksonville, FL
    Former Employee - Manager in Jacksonville, FL

    I worked at Florida Blue full-time (More than 8 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Beautiful campus, flexible hours, and work from home for exempt employees. Teleworking is part of the employment model so you are not relegated to working from Jacksonville to apply.

    Cons

    The corporate values are a joke. There are endless hours of work for industry minimal salaries. First place that I have ever worked where a leader said, "we should just be happy to have pay checks!" Senior leadership has lost its way as the company has transitioned to a for profit company. The old BlueCross Blue Shield culture is gone of treating employees with respect and as family.

    Advice to Management

    Current leadership and management are cut throat and do not live up to the corporate values of the company. This place is a HR law suite waiting to happen. They need to research and model after companies that are great and which are not just on "the great place to work survey".


  6. Bittersweet Blue

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Insurance Sales Agent in Jacksonville, FL
    Former Employee - Insurance Sales Agent in Jacksonville, FL

    I worked at Florida Blue

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Pay/Incentives Benefits/Assistance
    Healthy/Delicious Cafés Community Volunteer Advocates

    Cons

    Would've LOVED working here but... Fired for knowing the wrong person. Lots of office politics in Blue Direct Sales. Hired after temp position, then sabotaged. My manager emailed hiring recuiter & tried to scare him out of interviewing me. He ignored the email & was fired as well. Stay to yourself, don't make waves. Don't mention that you know or have worked with anyone that any managers ask about, even if they ask about previous employers.

    Advice to Management

    You're going to eventually get sued for your inappropriate actions just to soothe your ego & save face.


  7. Analyst

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Jacksonville, FL
    Current Employee - Anonymous Employee in Jacksonville, FL

    I have been working at Florida Blue

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    The benefits are above average. Work life balance.

    Cons

    The buildings on the Jacksonville campus need maintenance (paint the interior, replace the carpet (cleaning would be a good start).
    Many managers are under qualified for their jobs.


  8. Poorly managed IT dept

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Developer in Jacksonville, FL
    Former Employee - Software Developer in Jacksonville, FL

    I worked at Florida Blue full-time (More than 10 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Nice campus. Good benefits. Comfortable cubicles. Good parking. Traffic flow easy in and out. Tasty cafeteria. Close to St Johns Town Center.

    Cons

    24/7/365 expectations. Unrealistic project deadlines. Programmers treated as commodity... use up and toss away. Full time employees constantly told that they are expendable.

    Advice to Management

    Listen to your senior developers, they have the experience to know.


  9. Progressive career pathing Great Experiance Rewarding Great Place to Work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Jacksonville, FL
    Former Employee - Manager in Jacksonville, FL

    I worked at Florida Blue full-time (More than 10 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    great compensation and benefits. Campus is nice. Mid-level Management very supporting. company is reinventing new put in to process and procedures rapidly being put In to place. Learning opportunities available to help career advancement.

    Cons

    Yearly Lay offs. slow decision makers need to improve training opportunities. Senior leadership disconnected from the real work flow


  10. Helpful (2)

    Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Jacksonville, FL
    Former Employee - Anonymous Employee in Jacksonville, FL

    I worked at Florida Blue (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Benefits were very competitive and company contributions were equally competitive and the most valuable of the companies offerrings to its employees.

    Cons

    Leadership, reorganizations, disorganization, political environment, favoritism, bringing entire crews from prior companies at which they worked who did not value or even understand employees with lengthy knowledge and experience in their fields of expertise

    Advice to Management

    Value employees with Knowledge and experience


  11. Great leadership and benefits.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Systems Analyst in Jacksonville, FL
    Current Employee - Senior Systems Analyst in Jacksonville, FL

    I have been working at Florida Blue

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Due to the ACA, the company is going through a massive overhaul and if you like change, this is a nice place to be.
    The company takes pride in being active in the community and focuses on the well-being of Floridians.

    Cons

    Very little focus on employee development.

    Advice to Management

    Need to focus more on employee development.



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