Florida Orthopaedic Institute

  www.floridaortho.com
  www.floridaortho.com
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Florida Orthopaedic Institute Reviews

Updated April 17, 2014
Updated April 17, 2014
3 Reviews
2.3
3 Reviews

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Employee Reviews

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  1.  

    Brandon Front Desk

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Front Desk  in  Brandon, FL
    Former Employee - Front Desk in Brandon, FL

    I worked at Florida Orthopaedic Institute full-time

    Pros

    Great PTO benefits and just benefits overall are nice.
    Fun atmosphere to work in. All the Dr's, PA's, NP's and medical assistants in the back are great!
    The processing of patients is pretty efficient for how many you see.
    Everyone working there is there to work and they do so with good attitudes.
    It's a really great place to work - I was sad to move away.

    Cons

    Sometimes it gets a little crazy in the Brandon office due to answering phones and rushes of patients.
    Some of the Dr's have long wait times and patients complain so you have to be able to smile and say it's going to be a little longer.
    Ins team in Tampa office that verifies ins coverage sometimes don't check things completely and patients will be concerned or confused at deductibles saying they are not met when they are.

    Advice to ManagementAdvice

    I think there could be a little bit more training as far as understanding insurances and deductibles for the front desk employees. Patients are face to face with them and will ask them questions and sometimes will be irritated that they do not know the answer or cannot tell whether something may have been input wrong or the patient is confused. It's not very easy to tell them to call someone else for the answer that you can not help. But awesome company. Fun to work for :)

    Recommends
  2.  

    Very poor culture with no focus on customer service

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Supervisor  in  Temple Terrace, FL
    Former Employee - Supervisor in Temple Terrace, FL

    I worked at Florida Orthopaedic Institute full-time for more than 5 years

    Pros

    Physicians are skilled and the company is profitable.

    Cons

    Previous post regarding Scientology influence is correct. Not only are teachings by L. Ron Hubbard included in the newsletter, but management are also given books from the Church of Scientology and forced to use them. there is no concept of customer service. The physicians are talented, but don't care about the patients. There are very few perks for employees. The culture is one of fear and assigning blame.

    Doesn't Recommend
    Positive Outlook
  3. 1 person found this helpful  

    Excellent Orthopaedic Surgeons. Misguided and inept management based on the teachings of L. Ron Hubbards Sciento. ...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Office  in  Temple Terrace, FL
    Former Employee - Business Office in Temple Terrace, FL

    I worked at Florida Orthopaedic Institute full-time for more than a year

    Pros

    easy access to great doctors.

    Cons

    Management includes absurd Scientology references in newsletters.

    Advice to ManagementAdvice

    Change management and business models.

    Doesn't Recommend
    Negative Outlook

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