Fluid
2.7 of 5 17 reviews
www.fluid.com San Francisco, CA 50 to 149 Employees

Fluid Reviews

Updated Apr 8, 2014

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2.7 17 reviews

                             

50% Approve of the CEO

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Kent Deverell

(2 ratings)

41% of employees recommend this company to a friend
17 Employee Reviews
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great client list & good work

Anonymous Employee (Former Employee)

I worked at Fluid full-time for more than a year

ProsGreat clients and mature work environment. You get a chance to work with high profile clients. Great for medium level employees to boost their portfolio.

ConsPolitics and egos. Internal growth is difficult, salary not competitive.

Advice to Senior ManagementDon't lose connection to your employees.

Yes, I would recommend this company to a friend

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not so 'fluid'

Anonymous Employee (Former Employee)

I worked at Fluid full-time

Pros- flexible work schedule and ability to work from home when needed
- you'll meet great people

Cons- no transparency
- lots of favoritism
- not willing to be more innovative
- lack of training
- lack of process
- unwillingness to sever ties with people who don't fit
- lack of roadmap/product planning
- desire to be a startup at 160 employees but failing to truely behave in that way
- top heavy
- low pay
- managers are not treated like managers
- lack of resources
- employees are overworked
- high employee turnover
- lacks scaleability
- snacks suck (goldfish, trail mix, and string cheese that's about it)
- HR doesn't do much. complaints and issues have been brought up and swept under the rug

Advice to Senior Management- learn to be more fluid
- trust your employee to do their job.
- having executives sign off on every little decision isn't scaleable long term.
- get rid of the deadweight and reevaluate your team bottom up and top down.
- for a company that has been in business for over 10 years, grow up, and stop trying to sell the company like - you're a start up when you're not. start implementing processes and procedures.
- focus on the type of culture you want the company to have.
- invest in your employees.
- hire more people so you're not over working your current employees.
- upper management should do more to communicate to employees. i don't think i ever exchanged more than two words with the CEO.

when 10+ employees leave in the span of 3 months shouldn't that be a sign to take a step back and reevaluate how you're doing things?!

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Friendly people, great office locations

Anonymous Employee (Former Employee)

I worked at Fluid full-time

ProsAttempts are made to feed and entertain employees on a weekly basis. Generally a friendly group of people to work with. Offices are in great locations with easy access to public transportation.

ConsNo clear paths for professional growth. Raises are few and far between. Communication from senior management to employees is infrequent.

Advice to Senior ManagementStop with the favoritism and popularity contests.

No, I would not recommend this company to a friend

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Very good experience

Image Production Manager (Former Employee)
San Francisco, CA

I worked at Fluid full-time for more than a year

ProsOpen Communication with upper staff

ConsManagers were left out of important meetings. Decisions were made without everyone involved in the project.

Advice to Senior ManagementBe consistent

Yes, I would recommend this company to a friend

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Great company doing breakthrough work

Anonymous Employee (Former Employee)
San Francisco, CA

I worked at Fluid full-time for more than 5 years

ProsFantastic company at the forefront of ecommerce.

ConsOverly emotional about their work and customers, who are challenged to execute on the basics.

Advice to Senior ManagementDealing with happy and unhappy customers is a daily job. Don't get so wound up and personal about the clients and projects you are working on. Understand that sometimes it is just about doing good, quality work for a customer without having it become a life or death conversation.

Yes, I would recommend this company to a friend

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Fun place with good people

Software Engineer (Current Employee)
San Francisco, CA

I have been working at Fluid full-time for less than a year

ProsNice people and good open corporate culture. Relatively low BS. Founders are totally aproachable for a company with 140+ people.
Varied work with opportunties to try new things.
Has been around for 14+ years, feels stable.
Good location, one block from BART, tons of restaurants.
Nice office, stocked fridges, reasonable salaries, benefits, computer equipment.
Good work/life balance. Rarely work over weekends.

ConsOperations need improvement. Certain things should be more organized.
Not enough communication about the corporate direction.

Advice to Senior ManagementImprove operations and communicate more consistently about the company's direction.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Pleasant experience overall

Anonymous Employee (Current Employee)

I have been working at Fluid full-time for more than a year

ProsPeople genuinely nice
Good work culture and work/life balance
Professional and accountable
Senior management are also very nice and CEO will hangout with everyone (even a design intern)
Exciting growth

ConsRapid growth changing the integrity of the work culture
Still figuring out the best process and how to budget. Sometimes over delivering to the client at the expense of the company and employees
Higher turnover rate lately so rather patchy resourcing

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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3 people found this helpful  

Company has lots of potential, but needs some work to be competitive in the industry

Anonymous Employee (Former Employee)

I worked at Fluid full-time for less than a year

ProsWhen I was there, there was a lot of opportunity to have a role in lots of new business pitches since the team was fairly small. Nice people, talented management, dog-friendly office.

ConsManagement had no time to mentor, since everyone was stretched so thin. If you got your work done and were able to leave by 6 or 7, you'd get glances like you were a slacker or should stay all night just because some other people were. Often told that lots of new clients were in the pipe during company meetings, then a quarter of the company is laid off in the blink of an eye. They seem to hire more for who they can pay less than for most talented.

No, I would not recommend this company to a friend

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Great place to work but has its issues

Marketing (Former Employee)
San Francisco, CA

I worked at Fluid full-time for less than a year

ProsHas the usual high ceiling, hardwood floor, lots of food and parties vibe typical of any San Francisco startup. Great co-workers who are smart and have ideas, lots of great customers. Very innovative approach to ecommerce with great products and great site redesigns for customers

ConsLots of layoffs that leave you scratching your head as to why people were hired in the first place. Lots of VP's and Directors in the same department which leads to more top heavy management.

Advice to Senior ManagementRethink the number of people you promote and even out your middle managers

No, I would not recommend this company to a friend

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3 people found this helpful  

Highs and Lows, too many lows these days

Software Engineer (Current Employee)

I have been working at Fluid full-time

ProsWorking with some great day to day coworkers.
Some interesting projects and technologies.
Good telecommuting options, many people work 100% offsite.
Good flextime.

ConsIt hurts to read the other reviews, but all the more painful because what they say is true. There has been changes the last few years, camaraderie and culture have eroded badly. Trust between company leadership and employees is damaged. Morale continues to deteriorate. More people continue to quit and others are eyeing the exits. People are not compensated appropriately. Some technology projects are very dull. Resourcing is almost always a problem.

Advice to Senior ManagementTreat all your employees with respect and compensate properly. Watch out: once culture is gone its very hard to get it back. Get a new CEO who has a real plan and vision and can execute it instead of just throwing f-bombs. Not sure what HR does.

No, I would not recommend this company to a friend

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Glassdoor is your free inside look at Fluid reviews and ratings — including employee satisfaction and approval rating for Fluid CEO Kent Deverell. All 17 reviews posted anonymously by Fluid employees.