Focus Forward

  www.focusfwd.com
  www.focusfwd.com

Focus Forward Reviews

Updated September 27, 2014
Updated September 27, 2014
16 Reviews
2.1
16 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Kim Harrison
8 Ratings

Employee Reviews

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  1.  

    It's an entry level job.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Focus Forward

    Pros

    The other recruiters are friendly.They provide free lunches as rewards. The hours are flexible for my schedule. The supervisor is very helpful.

    Cons

    The Project Managers show favortism to some recruiters and one Project Manager has her boyfriend working for her projects. He makes mistakes over and over again and no one seems to care. Others have been fired for similar mistakes. He never gets called off during slow periods and others who perform better are always called off.

    Advice to ManagementAdvice

    Treat everyone the same and don't play favorites.

  2. 1 person found this helpful  

    Stay away from this sinking ship.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Focus Forward full-time

    Pros

    As you will hear over and over on these reviews, I am not the type of person to write one of these. I am a professional. However, this company treated so many employees poorly, anyone considering applying should know that before they accept an offer only to be fired a few months later. The only pro about this company was bonding with coworkers about poor working conditions (as you can see by the many reviews).

    Cons

    Constantly in fear of being fired, discouraged from offering suggestions outside their norm, publicly shamed for mistakes (even ones that aren't yours), rewards poor work ethics and temper tantrums, poor communication from upper management and project managers across the board

    Advice to ManagementAdvice

    Bring in an outside source to help you reevaluate your methods of operation. It may be difficult to tell members of the family within the company that they are creating a hostile work environment, but it's the only way not to flood an already sinking ship. Good luck.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. 1 person found this helpful  

    Any positive review of this place is a lie.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Recruiter in Wayne, PA
    Current Employee - Recruiter in Wayne, PA

    I have been working at Focus Forward part-time (less than an year)

    Pros

    Free food (snacks and occasional pizza parties), Flexible, and easy to get hired here.

    Cons

    Everything else. Low pay, micromanaged, slow periods where there is a lack of work, no work = no pay and favoritism. You'll probably need a 2nd job working here unless you're a college student or a person who doesn't have any real bills.

    Advice to ManagementAdvice

    Value your employees, stop micromanaging and talking to people like they're stupid.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5.  

    You Should Focus Forward Everyday!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Focus Forward full-time (more than an year)

    Pros

    Fast paced professional environment, all ideas are welcomed, opportunity for advancement, employees are often greeted to a variety of all kinds of goodies, treats, gifts, and snacks in the lunchroom for anyone who desires, not to mentioned rewarded for their hard work! Excellent training program, AND exciting to come to work daily hands down!

    Cons

    Public transportation a little far but overall it runs frequent.

    Advice to ManagementAdvice

    Great tone from the top clearly shows in leadership roles that people can look up to. Would like to see FF branch out to other locations in the future.

    Recommends
    Positive Outlook
    Approves of CEO
  6. 3 people found this helpful  

    RE: “You Should Focus Forward Everyday!” - Written by upper management, don't listen to this

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Focus Forward

    Pros

    Truthfully, I was holding back on writing a review until I saw this post, which clearly came from upper management. Do yourself a favor and steer clear from this company.

    The only pro are the co-workers.

    Cons

    Disorganized upper management.
    Feeling under valued, working long days while being under paid.
    Fearing that at any point you will be fired even though you excel at what you do.

    Advice to ManagementAdvice

    Sell the company to someone who will run it as a business and not as a personal piggy bank.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    Zero focus; Will not move forward

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Focus Forward

    Pros

    High paced environment which made the work day pass by rather quickly. Snacks were occasionally provided in the break room .

    Cons

    No ethics or morals when it comes to valuing employees. Extremely discriminatory. It was mentioned that an employee was hired because they looked a certain way. It was shocking and unprofessional. The reviews on here are all accurate.

    Advice to ManagementAdvice

    Reevaluate.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  8.  

    Unprofessional, high turnover rate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Focus Forward full-time (more than 3 years)

    Pros

    Easy to bond with co workers over sketchy working conditions.

    Cons

    Regular public verbal disputes, Staff commonly "corrected" and embarrassed in a public setting, upper management seem to have an inability to deal with people on a human level, very high turnover rate, very few raises, no room to move forward.

    Advice to ManagementAdvice

    Take some classes on how to deal with your employees respectfully so as to avoid your turnover problem and reviews like these.

    Doesn't Recommend
    No opinion of CEO
  9.  

    Fast-paced, career-minded environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Focus Forward full-time (more than an year)

    Pros

    Detailed training program, room for promotions, company is expanding. It's a young, young, fun environment. If you're looking for a career, this is a great place to start, as there are a lot of opportunities to learn and be promoted.

    Cons

    I like fast-paced, but this place can be really fast-paced sometimes. The days go by quickly, but there is a lot to keep up with. If you can keep up here, you will be successful anywhere!

    Advice to ManagementAdvice

    They've recently started to recognize their call center employees, as well as other employees - keep this up. It goes a long way with company morale.

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    Excellent training, growth and advancement opportunities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Project Manager in Wayne, PA
    Former Employee - Project Manager in Wayne, PA

    I worked at Focus Forward full-time (more than 3 years)

    Pros

    Opinions are valued. Small business that allows significant employee input to improve processes. Long training period, about 6 months, to assure you have the tools and understanding of your position.

    Cons

    No public transportation; not convenient if you live in the city (Philadelphia). Workflow is either crazy busy or slow. Only 3 weeks of PTO. Most all positions are salaried so overtime opportunities are limited.

    Advice to ManagementAdvice

    Allow some flex time opportunities. Do more cross training amoung the three divisions.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Tired of being Micromanaged :-/

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Recruiter
    Current Employee - Recruiter

    I have been working at Focus Forward part-time (more than an year)

    Pros

    Free food at times in the breakroom, that actually taste good! It pays for my college stuff that my parents don't cover :-)

    Cons

    Always micromanaging us(the call center). They talk to us like we're dumb children that need every thing told and read 100 times for us to comprehend. And their tones are always super condescending. The PMs are pretty nice, except their stuck up boss, she seems to only like a few recruiters, the rest shes looks down on and it irks me when they all refer to us as if we're property "Come here! Who needs him? Can I have him for an hour? I don't need him anymore, you can have him!"

    Advice to ManagementAdvice

    Value the call center employees a bit more, we're the ones working harder than anyone filling up your studies but you treat us like crap, like you're all better than us or something. Don't be so rude and stuck up either. The CEO and her annoying , aggressive mom walk pass us in the hallways all the time with their noses up without saying a word.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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