Follett Higher Education Group

  www.fheg.follett.com
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Follett Higher Education Group Reviews

Updated Jul 23, 2014

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All Employees Current Employees Only

2.9 218 reviews

39% Approve of the CEO

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Don Germano

(18 ratings)

42% of employees recommend this company to a friend

Review Highlights

Pros
  • Work life balance during slow times of the year(in 8 reviews)

  • Great as a part-time job for college students because the store is on campus(in 10 reviews)


Cons
  • Awful new home office with gerbil-habitat environment(in 15 reviews)

  • Really low pay of course which is typical of retail(in 12 reviews)

218 Employee Reviews
Relevance Date Rating
in
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Employment

    Customer Service (Current Employee) River Grove, IL

    ProsGreat benefits !! Good co-workers

    ConsPoor leadership and lots of favortisim. Hardest workign people are appreciated the least.

    Advice to Senior ManagementYou don't miss or appreciate your strongest workers until they leave.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

     

    Easy money between classes.

    Sales Associate (Former Employee) Kalamazoo, MI

    ProsFlexible schedule. Laid back management. Easy work. Busiest at the beginning of each semester. Informal work environment. Great job for college students.

    ConsMinimum wage. Very little room for career growth.

    Advice to Senior ManagementCreate incentives. Free textbook rental for employees.

    Yes, I would recommend this company to a friend

    • Culture & Values
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    • Senior Management
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    • No Opinion of CEO

     

    Suitable but not ideal

    Sales Associate (Current Employee) Fort Worth, TX

    ProsThey had pretty stable hours. Work was extremely easy. Other employees were interesting.

    ConsRush is crazy. Pay is minimum wage usually. Not enough hours to support yourself usually.

    Yes, I would recommend this company to a friend

  1. We want your feedback – Are these company reviews helpful to you?  Yes | No
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Decent Company

    Assistant Manager (Current Employee) Atlanta, GA

    ProsVery flexible work schedule at all locations.

    ConsThe opportunity to improve pay within position is bleak.

    Yes, I would recommend this company to a friend

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    It was a great learning experience and a great company to work for.

    Cashier (Former Employee) Miami, FL

    ProsIt's a good work-life balance, chance to be promoted, and great hours. Also, they work with your school schedule.

    ConsNone I can think of.

    Advice to Senior ManagementKeep up the good work.

    • Culture & Values
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    • No Opinion of CEO

     

    not the best company to work for but could be worse

    Assistant Manager (Current Employee) Grand Rapids, MI

    Prosno weekends at this point

    ConsNO loyalty to anyone. Upper management is cut throat and does not care about the people in the field doing so many different jobs they can't keep up.

    Advice to Senior ManagementTake a look at your field workers and maybe pay a little bit more to keep good workers.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
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    • Senior Management
    • Comp & Benefits
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    • Disapproves of CEO

     

    Buggy whip sales - it's going straight downhill.

    Anonymous Employee (Former Employee)

    ProsNice coworkers. Decent pay. Work life balance.

    ConsDying industry. Bullying by senior management. Awful new home office with gerbil-habitat environment.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    1 person found this helpful  

    Sales Associate

    Sales Associate (Former Employee) Tallahassee, FL

    ProsI loved working for this company. The branch I worked for was located at Florida State University. The managers were all very nice and professional. They had a genuine respect for all employees. I loved my job. here and sad I had to leave (finished college and moved by home).

    ConsDuring slower semesters, employees received a lot less hours. Sometimes the work days were slow so they made us work in other departments. Other than that, I have nothing bad to say about this company.

    Advice to Senior ManagementKeep it up! What a great company!

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    It is a fun place to work when you have the right team, but advancement can be slow.

    Sales Associate (Former Employee) Clearwater, FL

    ProsFlexible Hours, opportunities for advancement, cross training develops bigger skill set

    ConsLow pay range, can be boring inbetween semester starts (rush). Cliques form in stores and some management play favorites.

    Advice to Senior ManagementGive better training to your management staff and make the wages more competitive. Learn to create an equal environment and treat your seasonal staff well. Also might want to consider providing incentives for upselling merchandise.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
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    good for student workers

    Anonymous Employee (Current Employee)

    Prosflexible schedules, good environment, nice people

    Conslittle hours, continuous change in hours every week

    Yes, I would recommend this company to a friend

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