2 people found this helpful
Pros – Fair benefits, stable work environment. They do give you easy ways to try and move up be it into store managment or to the corporate environment.
Cons – Pay raises are yearly and capped at 3%. Many issues have to go through district managers and often takes far longer than it should. Store management tends to be overworked and under trained. Same goes for most other positions.
While the job may be stable, as everyone must eat, hours are constantly going haywire and full time positions are severly limited. It's also near impossible to get fired. If you see that as a con or pro is up to you, however, this means that poor workers suck away time and money from employees who actually try to do their jobs correctly. In the time I've worked at Food Lion I have seen many good workers come and go because others drag the whole thing down. And for whatever reason, management seems to think that being hard on everyone is somehow going to help the one bad apple.
Advice to Senior Management – Make it easier to get rid of 'poor performers,' this alone will help morale and help your stores. Also, give people a reason to want to work hard for you. A once a year raise and false promises don't help.
I also realize that the economy is in the dumps at the moment, but cutting all your people back isn't going to help in the long run. When people come in to shop and the shelfs are empty and no one is up front to check them out they won't come back! You aren't the only store in town. You may see your record profits drop a bit in the short run, but isn't keeping the customer just as important?
I also understand that the big new thing is to make everyone in every store say the same exact things to every customer every time they see them. Why? People like people, not parrots. Honestly, it gets old, fast.
1 person found this helpful
Pros – If you don't gain anything else you'll at least learn how to deal with customers. It's also a great way to see how high and mighty people can act if given just a bit of power.
Cons – This is the last place I would tell anyone to apply for at the moment. Delhaize has become so enamored with cutting out another penny that they are running the stores and employees dry. Morale is below the floor and everything that made Food Lion worth working at has been either cut completely out or dropped to such a small amount that it's almost a joke.
Management is constantly being shuffled about and every one above the store level is only looking to cover their back sides incase someone comes along looking to cut them off as well. All it has led to is a lot of fools running about acting like kings.
Unless changes are made to bring the focus back to the store level(customer service levels and employee compensation) then this company will never regain its former position as a market leader.
Advice to Senior Management – Remember who brings home the bacon. The sales are made at the store not in a cubicle or behind a fancy desk. Treat your employee well and compensate them properly and you will get your money's worth.
Also, stop letting your warehouses run the show. They've been given so much power that they alone can drag a store down. What gives them the right to force out pallets of product (often out of date) and then claim that the store can get no credit unless it's over such and such amount? This is incredibly short sighted.
No, I would not recommend this company to a friend
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No thanks –