FoodServiceWarehouse.com

www.foodservicewarehouse.com
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FoodServiceWarehouse.com Reviews

Updated January 4, 2015
Updated January 4, 2015
18 Reviews
3.0
18 Reviews
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Recommend to a friend
Approve of CEO
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Madhu Natarajan
14 Ratings

Employee Reviews

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  1.  

    Working here fundamentally changed my life.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous in Denver, CO
    Current Employee - Anonymous in Denver, CO

    I have been working at FoodServiceWarehouse.com full-time (more than a year)

    Pros

    The managers here do everything they can to help facilitate the work/life balances of their employees. The flexibility that has been shown to me has been invaluable as I've started my career here. The insurance benefits have blown me away. Ain't no company Christmas party like an FSW Christmas party, too!!

    The opportunities to grow here have also been increasing here recently; I've never known a company to basically create positions that fit the strengths of their employees, but it's what we do here and I think it's fantastic. The managers support new hires/transfers extremely well and provide excellent training resources to inbound people.

    We just moved into a new office, also, that was custom designed for us; the amenities provided at the new location are outstanding and working in this sort of environment isn't something I thought would ever be possible for me personally, from the building to the people. Being immersed in a group of intelligent coworkers also encourages the best work from the collective; the "work hard, play hard" adage definitely applies here, but it's also a decently laid back place in the typical day to day.

    Upper management is typically pretty busy, but I've still had 2 coffee dates with our CEO and typically am able to get a hold of the managers when it's needed. While responsible for the high level workings of the company, the management team still makes an effort to enrich and teach those that work for them. Knowledge sharing is crucial here and I feel that the employees working under management are well informed about what's going on within FSW but also the changing landscape of food service and the implications of that on us.

    Cons

    For some of the reasons stated above I'd say that it can be intimidating to work here at times. If you're the self-learner type, getting your bearings and feeling comfortable with your team and manager isn't difficult, but if you're looking for a job with a lot of structure and definition I wouldn't say this is it. There aren't a whole lot of policies I've run across pertaining to disciplinary actions and when they're necessary, which makes communication with your manager absolutely key.

    Advice to ManagementAdvice

    As the company continues to grow with the scary rate we've seen recently, try not to lose the quirks that we have made culture.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Below average pay, inexperienced managers, high school politics.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at FoodServiceWarehouse.com full-time (more than a year)

    Pros

    Opportunity to advance quickly if you are socially liked by management.

    Cons

    Insultingly low pay, immature management, pervasive culture of sexual harassment and nepotism, no references given if you leave on good terms so total waste of career building years.

    Advice to ManagementAdvice

    Be and/or act over the age of 25.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    Be Prepared to get dumped on.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at FoodServiceWarehouse.com full-time (more than a year)

    Pros

    Company seems to be moving fast with lots of room to move around. If you have kids they really work with your schedule. Heath benefits are great. Free soda all day.

    Cons

    CEO is a man with the attitude of a 15 year old girl. If anything is not done his way look out. Middle management is also a joke. Most are thrown in with little to no management training leaving most low end workers with no direction. Also the general feel that if you voice complaints you will be fired. As stated before if you have a kid they work with you but if you don't be prepared to make up work for everyone else that gets to leave, including unpaid weekends. The company has also taken to using the carrot on a stick form of compensation. Most people are well under paid with the promise of a great Christmas bonus and gift. Which (if you make it to Christmas) is true, but its a long year to get to that end. The new building seems great but is no way near the point of having occupation. The company seemed to use some shady business practices to get moved in, sacrificing safety. CEO also likes to use the company as a daycare. I don't mind anyone bringing kids to work. It's actually really fun, but if you are not sprinting to watch or help the CEO's kids you will be in trouble.

    Advice to ManagementAdvice

    Stop using Christmas as the excuse to work everyone into the ground. Realize that people with out kids have lives too. In depth management and sexual harassment training is sorely needed.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
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  5. 1 person found this helpful  

    Good company with room to grow... If you're entry-level.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Development in Centennial, CO
    Former Employee - Development in Centennial, CO

    I worked at FoodServiceWarehouse.com full-time (less than a year)

    Pros

    Nice new building, some pretty cool people, unlimited PTO.

    Cons

    High-school dramatics, some nasty people who abuse their power way too often, middle management lacking experience, and a CEO who uses intimidation and throws numbers around each conversation to drive the company.

    Also a 401k that doesn't match only after you've been there for a full year. "Competitive" isn't the word you want to use to describe this company.

    Advice to ManagementAdvice

    Listen to your employees. It's hard to work for and follow leaders who pretend to want to do something with the feedback given. Also, don't ever condescend a team that reports to you about how their job isn't important. It's not good for morale for your team, or for the precedent you're placing for other teams. Your behavior re-enforces the gap between tech and sales.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  6.  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at FoodServiceWarehouse.com full-time

    Pros

    Lot's of Pros: Great compensation, great hours (closed on the weekends and after 6pm), great benefits, great people, quarterly company meetings & employee reviews and lots of opportunity. This company has grown in every department since I've started and new departments have even been created in the little time that I've been here. This place challenges me and I like that. I like that I'm not micro-managed. I know what my goals are and I push myself to hit them and am recognized for my efforts. --- On another note... Soda machines (free soda) in the break room for those that love soda, which is a great plus. Lots of company events compared to what I'm used to... happy hours, Rockies games, Nuggets games, Dave & Busters, go cart racing.. fun times. Christmas is amazing. Bonuses, gifts for employees and family - crazy how much you see the company do for employees during the holiday season.

    Cons

    1) If you're an hourly employee and OT isn't approved, it's a pain to clock watch to make sure you don't go into OT when all you want to do is finish up what you're working on 2) This is a fast paced environment, so if you have to triple check everything that you do, this isn't the place for you. A good balance between quality and quantity is important here. You've got to think fast and move fast because there's always another task/project to move onto. 3) If your very black and white and need documented processes and procedures for everything, there are few positions that might fit you. Here there are many positions where you are challenged to think outside of the box, which is something that I personally like.. but some people like a more controlled environment.

    Advice to ManagementAdvice

    I know things change fast, but for those that need documentation you should try to make a better effort to document certain processes and procedures.. might help with training new employees. Also... job shadowing would be a great initiative to see.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Great culture, hard-working people, and supportive management!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Marketing Analyst in Greenwood Village, CO
    Current Employee - Marketing Analyst in Greenwood Village, CO

    I have been working at FoodServiceWarehouse.com full-time (less than a year)

    Pros

    This company has a vibrant, youthful culture, and a staff that believes in the vision of the company and the CEO. Everyone is hard-working, but has a lot of fun!

    Cons

    Low starting wage, but they expect you to advance quickly with this growing company - so there's plenty of opportunity.

    Advice to ManagementAdvice

    Continue the one-on-one weekly meetings, the supportive attitude, and particularly the two-way conversations.

    Recommends
    Positive Outlook
    Approves of CEO
  8. 3 people found this helpful  

    NO GOOD!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales in Greenwood Village, Arapahoe, CO
    Former Employee - Sales in Greenwood Village, Arapahoe, CO

    I worked at FoodServiceWarehouse.com full-time (less than a year)

    Pros

    There are NONE! I am thinking any positive review here was completed by FSW executive management, because NO ONE other than executive management actually like it there. If they do, they are 'in' with management. They either like you or not. Walking on eggshells everyday descibes the (awful) culture pretty clearly. This is NOT a place to grow. This is NOT an entrepreneurial company and certainly NO entrepreneurial vision.

    Cons

    Mmmmm...where to start..... OK, how about the CEO, Madhu...such a fake. Seriously people....please do not consider working here because this guy is poison. This business would FAIL if not for consistent investor stream. What does that point to? That decisions are made without regard to logic. Waste money? That's ok- were covered! Train people add nauseum then fire them? No problem- were covered! Constant BULLSEYE on your back- what kind of professional, visionary culture is THAT?!

    Advice to ManagementAdvice

    Don't lie. Grow up. Here's to karma...and you!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. 2 people found this helpful  

    Sales

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sale in New Orleans, LA
    Former Employee - Sale in New Orleans, LA

    I worked at FoodServiceWarehouse.com full-time (more than a year)

    Pros

    Great pay, great time off

    Cons

    Horrible people and company to work for.

    Advice to ManagementAdvice

    stop lying

  10. 2 people found this helpful  

    Nightmare On FSW Way...!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Greenwood Village, Arapahoe, CO
    Former Employee - Customer Service Representative in Greenwood Village, Arapahoe, CO

    I worked at FoodServiceWarehouse.com full-time (less than a year)

    Pros

    Great Pay...! Great Schedule. .!

    Cons

    Management is like high school, if your not in your looked down on your job is on the line. The CEO plays it cool but he really is not concerned about what goes on with the front line.

    Please don't ever voice your opinion because it will back fire in your face.

    I scheduled an appointment to talk to Madhu and Hr. And I knew it was a bad idea because the last person that did it was fired too. I was never late or called in. But I worked hard and was ready to go on to a better position. Instead of promoting me on, they held me back. This place is like a Beverly Hills Prep School.

    This place does not like to be challenged what so ever. I worked in customer service! " I have never hated customer service until I worked here"!! If you are not on the companies favorite list be prepared to harassed and talked about. There is all ways whispering going on. That isn't professional.

    Advice to ManagementAdvice

    Stop hiding behind fake smiles and complements and grow up. This place was is a nightmare. Your employees would be happier if you would just listen.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. 6 people found this helpful  

    Quantity over Quality

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Merchandiser in Greenwood Village, Arapahoe, CO
    Former Employee - Merchandiser in Greenwood Village, Arapahoe, CO

    I worked at FoodServiceWarehouse.com full-time (more than 3 years)

    Pros

    I was hired as entry level when this company first started. I was given the ability to advance quickly if I worked hard enough, which I did. I learned a lot working here and it's helped me a lot during the rest of my career.

    Cons

    Like I said, I worked hard and quickly rose through the ranks to management. However, when I asked for a management salary, I was quickly demoted and told that my new position didn't warrant a raise. The best part is that the CEO approved my salary, then demoted me and had his manager tell me I wasn't getting a raise. He didn't have the decency to say it to my face.

    The CEO, Madhu, is a bully and management are his lackeys. Anyone who can last more than a few years here does it by doing what he wants, when he wants it and not challenging anything he does. Besides the upper level management who has been there from the beginning (again, because they do what the boss says), anyone who reaches a certain level of expertise is demoted or put in a position to fail so that the CEO doesn't have to give any raises.

    It's a great place to start out, but don't expect to last long there if you get good enough to be paid a decent wage.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

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