Glassdoor is your free inside look at Foot Locker reviews and ratings — including employee satisfaction and approval rating for Foot Locker CEO Kenneth C. (Ken) Hicks. All 159 reviews posted anonymously by Foot Locker employees.
70% of the CEO
Kenneth C. (Ken) Hicks
Current Employee – been working at Foot Locker part-time for less than a year
Pros – Love working with customers, being around sneakers and this is the only job i ever wanted.
Cons – Pay is too low, but commission helps if you work hard.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-05-10 19:20 PDT
Current Employee – been working at Foot Locker part-time for more than a year
Pros – Great Selling Experience, And Great Look At Sneakers & People Skills.
Cons – Long Days, Low Pay, Some Days Have No Customers.
Advice to Senior Management – Listen To Associates.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-04-29 18:07 PDT
Former Employee – worked at Foot Locker part-time for more than a year
Pros – Good for learning how to be a good customer service representative, teaches you a lot .
Cons – Not enough acknowledgement of the associates ,the pay sucked even though I was on salary base with commission. The hours were horrible .Management was very bias to point of recognition by other employees
Advice to Senior Management – Try to show associates more appreciation because a happy associate will go beyond and above for their manager.
No, I would not recommend this company to a friend
2013-05-13 12:22 PDT
Former Employee – worked at Foot Locker full-time for more than 8 years
Pros – The 30% discount was awesome! I had the freedom to recruit and hire my own staff for many years. I built and maintained an awesome professional relationship with managers in my district.
Cons – There is virtually no room for advancement, unless you are one of your district manager's favorites. It takes forever for a successful manager to be promoted to manager trainer compared to their undeserving counterparts. The only career path that is explained is the district manager track. That position rarely opens up; not every store manager wants to be a district manager. As a store manager, expect to wear many hats: HR, loss prevention, visual merchandising, etc. However, this has helped me tremendously in my current position as my peers tend to depend on the people assigned to the respective roles I listed.
Advice to Senior Management – Create training programs designed for individuals who want to pursue a career other than district manager for Foot Locker, Inc. Help your store managers achieve a successful work/life balance. A 52 hour work week is ridiculous! Also, take the claims of harassment that are called into your hotline more seriously. Get involved when an associate says that their district manager has singled them out because they reported an incident.
No, I would not recommend this company to a friend
2013-04-22 09:20 PDT
Current Employee – been working at Foot Locker
Pros – The people who work with you are great.
Cons – Promotion is sometimes a very long wait.
2013-04-15 10:16 PDT
Current Employee – been working at Foot Locker
Pros – Great environment. Excellent team work and great co workers
Cons – Unnecessary work sometimes is annoying
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-04-14 17:45 PDT
Former Employee – worked at Foot Locker full-time for more than 3 years
Pros – Discount. Some of the customers, the regulars. Learned a lot about customer service and how to deal with rude people. Learning and growing. A few workers I worked with.
Cons – Terrible managers that get hired at age 17 with no experience. No one help you unless its to their benefit. People sucking up to management to get ahead. Terrible district managers who think they know everything. Caused stress and anxiety and will never work for this company again.
Advice to Senior Management – Know who you put into high positions. Do not put someone from a foot locker into a lady footlocker with no training or knowledge of dealing with the type of products and different customer bases. Manager or DM. Everyone is not ready to be a manager. I was but clearly the company do not like to keep good workers.
No, I would not recommend this company to a friend
2013-05-18 21:32 PDT
Former Employee – worked at Foot Locker full-time for less than a year
Pros – I really enjoyed working in Foot Locker as it gave me an opportunity to make money, develop my management skills and helped create a path of leadership that was exciting.
Cons – Long hours (as a lead/manager, often as long as 12 hours) and a focus on "add-ons" (socks, insoles, polish, etc.) which sometimes makes the customer experience more like buying a used car.
Yes, I would recommend this company to a friend
2013-04-01 10:27 PDT
Current Employee – been working at Foot Locker full-time for more than 8 years
Pros – Foot Locker is awesome place to work If u love people. Foot Locker also looks out for their employees they strive to keep them happy.Overall I think its the best management job I've had since I've been manager.
Cons – The only downsides you're working in the store alone most of your shift to cover hours.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-03-22 10:24 PDT
Former Employee – worked at Foot Locker
Pros – No micro managing, good salary and benefits
Cons – Upper management, change there policies very often. HR department is totally bringing down the moral of the associates, too many chiefs in the Operations Department and no Indians.
Advice to Senior Management – Realize what you have before you lose it!!
No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company
2013-03-22 17:42 PDT
Would you like us to review something? Please describe the problem with this {0} and we will look into it.
We're sorry but your feedback didn't make it to the team. Your input is valuable to us – would you mind trying again?
Your response will be removed from the review – this cannot be undone.
Copyright © 2008–2013, Glassdoor. All Rights Reserved. Your use of this service is subject to our Terms of Use and Privacy & Cookies Policy. Glassdoor ® is a registered trademark of Glassdoor, Inc.
Simply post an anonymous review for a current/former employer or recent interview experience. Your post is anonymous – and if you're worried someone will be able to identify your review, you can even post without telling us your job title and location. Learn More.
No thanks – I'll just look around