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Foot Locker
3.0 of 5 159 reviews
www.footlocker-inc.com New York, NY 5000+ Employees
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Foot Locker Reviews

Updated May 18, 2013
All Employees Current Employees Only

3.0 159 reviews

                             

70% Approve of the CEO

Foot Locker Chairman, President, and CEO Kenneth C. (Ken) Hicks

Kenneth C. (Ken) Hicks

(61 ratings)

50% of employees recommend this company to a friend
159 employee reviews
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  • No Opinion of CEO

 

Stone Mountain, GA

Current Employee – been working at Foot Locker part-time for less than a year

ProsLove working with customers, being around sneakers and this is the only job i ever wanted.

ConsPay is too low, but commission helps if you work hard.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Landover, MD

Current Employee – been working at Foot Locker part-time for more than a year

ProsGreat Selling Experience, And Great Look At Sneakers & People Skills.

ConsLong Days, Low Pay, Some Days Have No Customers.

Advice to Senior ManagementListen To Associates.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Saint Thomas, VI

Former Employee – worked at Foot Locker part-time for more than a year

ProsGood for learning how to be a good customer service representative, teaches you a lot .

ConsNot enough acknowledgement of the associates ,the pay sucked even though I was on salary base with commission. The hours were horrible .Management was very bias to point of recognition by other employees

Advice to Senior ManagementTry to show associates more appreciation because a happy associate will go beyond and above for their manager.

No, I would not recommend this company to a friend

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Chicago, IL

Former Employee – worked at Foot Locker full-time for more than 8 years

ProsThe 30% discount was awesome! I had the freedom to recruit and hire my own staff for many years. I built and maintained an awesome professional relationship with managers in my district.

ConsThere is virtually no room for advancement, unless you are one of your district manager's favorites. It takes forever for a successful manager to be promoted to manager trainer compared to their undeserving counterparts. The only career path that is explained is the district manager track. That position rarely opens up; not every store manager wants to be a district manager. As a store manager, expect to wear many hats: HR, loss prevention, visual merchandising, etc. However, this has helped me tremendously in my current position as my peers tend to depend on the people assigned to the respective roles I listed.

Advice to Senior ManagementCreate training programs designed for individuals who want to pursue a career other than district manager for Foot Locker, Inc. Help your store managers achieve a successful work/life balance. A 52 hour work week is ridiculous! Also, take the claims of harassment that are called into your hotline more seriously. Get involved when an associate says that their district manager has singled them out because they reported an incident.

No, I would not recommend this company to a friend

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Current Employee – been working at Foot Locker

ProsThe people who work with you are great.

ConsPromotion is sometimes a very long wait.

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  • Approves of CEO

 

Current Employee – been working at Foot Locker

ProsGreat environment. Excellent team work and great co workers

ConsUnnecessary work sometimes is annoying

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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New Haven, CT

Former Employee – worked at Foot Locker full-time for more than 3 years

ProsDiscount. Some of the customers, the regulars. Learned a lot about customer service and how to deal with rude people. Learning and growing. A few workers I worked with.

ConsTerrible managers that get hired at age 17 with no experience. No one help you unless its to their benefit. People sucking up to management to get ahead. Terrible district managers who think they know everything. Caused stress and anxiety and will never work for this company again.

Advice to Senior ManagementKnow who you put into high positions. Do not put someone from a foot locker into a lady footlocker with no training or knowledge of dealing with the type of products and different customer bases. Manager or DM. Everyone is not ready to be a manager. I was but clearly the company do not like to keep good workers.

No, I would not recommend this company to a friend

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Daly City, CA

Former Employee – worked at Foot Locker full-time for less than a year

ProsI really enjoyed working in Foot Locker as it gave me an opportunity to make money, develop my management skills and helped create a path of leadership that was exciting.

ConsLong hours (as a lead/manager, often as long as 12 hours) and a focus on "add-ons" (socks, insoles, polish, etc.) which sometimes makes the customer experience more like buying a used car.

Yes, I would recommend this company to a friend

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Goodlettsville, TN

Current Employee – been working at Foot Locker full-time for more than 8 years

ProsFoot Locker is awesome place to work If u love people. Foot Locker also looks out for their employees they strive to keep them happy.Overall I think its the best management job I've had since I've been manager.

ConsThe only downsides you're working in the store alone most of your shift to cover hours.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Former Employee – worked at Foot Locker

ProsNo micro managing, good salary and benefits

ConsUpper management, change there policies very often. HR department is totally bringing down the moral of the associates, too many chiefs in the Operations Department and no Indians.

Advice to Senior ManagementRealize what you have before you lose it!!

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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