Ford Motor Credit Reviews

Current Employee – been working at Ford Motor Credit full-time for more than 8 years

Pros – Lower management cares about employees

Cons – During a meeting with corporate management I quote, "We try to pay the bottom of the middle range for our employees"

Advice to Senior Management – Be willing to pay what people are worth. Everyone deserves a piece of the pie, you don't have to give away the whole thing but everyone should get some. We all have families to provide for.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Former Employee – worked at Ford Motor Credit full-time for less than a year

Pros – union benefits, even though i worked in office

Cons – lots of people competing for same advancement opportunities, salary increase slow, started new people in the same position at a higher salary than the trained and experienced employees. refused to give raises to cempensate, said just wait until next year and you may get a yearly increase.

Advice to Senior Management – take care of the employees you have, first then attract new employees. a smaller turnover rate will equate to fewer job opening needed to be filled!! duh.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Former Employee – worked at Ford Motor Credit full-time for more than 8 years

Pros – Good pay and benefits. Company participation in the health of their employees, such as onsite gym and company paid Weight Watchers.

Cons – Once outsorcing to India began, there was a complete turn-around in the way employees were treated. Management seemed desperate to fire people to get rid of too many employees. I was always trying to defend the company, until I realized how they were moving Customer Service people into Collections obviously knowing these people were going to hate it and quit. Just another American company trading a long time employee for someone overseas.

Advice to Senior Management – Bring all call center jobs back to the United States.

No, I would not recommend this company to a friend

Current Employee – been working at Ford Motor Credit full-time for more than 10 years

Pros – Excellent pay and benefits for all.

Cons – With such a large global company it is hard to feel you make a difference.

Yes, I would recommend this company to a friend

Former Employee – worked at Ford Motor Credit

Pros – Salary, benefits to include bonuses, training, growth opportunites, recognition programs

Cons – continues to outsource jobs overseas, ability to purchase vacation

Yes, I would recommend this company to a friend

Former Employee – worked at Ford Motor Credit

Pros – Hours are not too bad. Pay is ok, especially in this economy. There is a gym to workout during your lunch or after work. Promoted fast, until you get to loss prevention position.

Cons – Some days you have to work late (til about 10pm). Once you get to loss prevention, promotions are few and far in between. They monitor your calls then you and about 25 people listen to it out loud, together. They count every little minute your late. Not flexible with time off.

Advice to Senior Management – Stop the group listening sessions of peoples work, its embarrassing. Coach more individually. Other than that management was pretty cool and down to earth.

Yes, I would recommend this company to a friend

Current Employee – been working at Ford Motor Credit

Pros – Ford Motor Credit's top management has a very good reputation in the Finance industry. The benefits and salary are are good. Outstanding in their efforts with charity and community service. Very nice facility.

Cons – Hostile work environment. I could not believe the things that were said to individuals and absolutely no action taken by management--even when events were reported! Not clear with objectives and assignments. They waste a major amount work hours there doing things over and over due to lack of direction.

Advice to Senior Management – Start addressing the hostile work environment. Make sure assignments are clear. Stop the micro-management. Get some temps to do the "gopher" work.

No, I would not recommend this company to a friend

Former Employee – worked at Ford Motor Credit

Pros – benefits, gym on premises, great cafeteria, training and training opportunities, yearly bonuses based on review,

Cons – stressful work, constantly changing work schedule, suspect policy for customer feedback, community outreach opportunities

Advice to Senior Management – I do not have much to say about the management at Ford Credit. During my years there I had a good working relationship with most of them. My disagreements were with upper management due to their outsourcing of jobs.

No, I would not recommend this company to a friend

Former Employee – worked at Ford Motor Credit

Pros – Good products and services
great training programs

Cons – cost of funds very high
As a former Volvo employee, most of us were not accepted as being qualified because we had not come up through their organization, sat in all the chairs to get to our position.
very political, good old boy club.

Advice to Senior Management – They now ave cut back on staff and services that only the basics are covered. To grow their business and sales, they are going to have to get more involved with business credit again.

Former Employee – worked at Ford Motor Credit

Pros – Nice pay and great benefits. Had a lot of Holidays. Many good people to work with. Coworkers do appreciate help.

Cons – Management, Management, Management. Bunch of old timers, who has no clue of what to do in a Global economy. Cutting was their response. People who created issues got bonuses and all the hardworking people got lay off notices. If you actually work, you had to work 80 to 100 hours a week.
Too many levels of management. Each level will create more obstacles than help.

Advice to Senior Management – Leave this company. Let the company take its own course. Stop letting incompetent management make any decisions. Too many useless people on all levels. Need to hire actual workers and better management.

No, I would not recommend this company to a friend