Ford Motor Credit Reviews

Updated June 29, 2015
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3.6
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Recommend to a friend
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Bernard Silverstone
24 Ratings

Pros
  • Good benefits and decent salary (in 14 reviews)

  • Really good work life balance, no stress at all (in 7 reviews)

Cons
  • Work life balance is not always good either (in 5 reviews)

  • Upper management was in a situation which put too much pressure on sales to meet high quotas within extreme rate driven economic conditions (in 6 reviews)

More Pros and Cons

110 Employee Reviews

Sort: Popular Rating Date
  1. Good place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Dealer Service Analyst in Greenville, SC
    Current Employee - Dealer Service Analyst in Greenville, SC

    I have been working at Ford Motor Credit full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Constant rotations keep you from becoming bored with your job. Good business outlook in the near future. Good focus on career development.

    Cons

    Some departments are not run efficiently.Upper management does not communicate well.


  2. Great company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Ford Motor Credit

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    i wouldn't change a thing. Greta company to work for and truest employees with respect.

    Cons

    work some weekends sat only


  3. 1980's

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Ford Motor Credit

    Pros

    Great co workers, minimal tasks, summer activities

    Cons

    -management (well mine) is a workaholic, building is as old as some of the people and the parking lot is breaking apart

    Advice to Management

    fix up the ceiling, parking lot and have heat for the winter. New graduates will notw ant to wok here


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Global Securitization Business Analyst

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Dearborn, MI
    Current Employee - Anonymous Employee in Dearborn, MI

    I have been working at Ford Motor Credit

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    New projects to work on

    Cons

    Sometimes not enough time to follow up on projects after completion


  6. CSC/LP

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Irving, TX
    Former Employee - Anonymous Employee in Irving, TX

    I worked at Ford Motor Credit full-time (More than 10 years)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    The employees are like family. They have been together for many years and have established friendships that will last a lifetime. Great culture at entry level employee up through most front line managers. Great 401k matching and has many retirement options for new employees that won't be a part of the original pension program.

    Cons

    On-site leadership team in the Irving office is mediocre at best. They do not understand Texas/Fed laws for salary exempt employees nor do they respect employees protected under FMLA/ADA. Of course a large company of this size has an HR department, however the one assigned to this office is little or no help in most scenarios.
    Unless you plan to relocate outside of the state of Texas for advancement don't waste your time. The office is so stagnant it has been labelled "die or retire" for years. This means that someone will have to die or retire for you to advance your career beyond entry level at this site.
    Raises are 2%-4% at best so make sure you negotiate for every penny you need prior to accepting an offer for employment.
    They only really have two primary departments CSC and LP. You typically start in CSC where you will be required to know title laws for every state, meet an unreasonable QA objective of 94% or higher, quarterly incentive will be held for the bottom 10% even if those employees score over 90%, frequent change that is not well planned or managed.
    Loss Prevention (LP) is managed by a group of female supervisors that behave similar to a "clique" in high school, who will gossip about personal information/performance of their employees, pick on, and gang up on people they don't care for or view as competition.

    Advice to Management

    MANAGEMENT NEEDS TO BE CHANGED! Management is mostly male and doesn't reflect diversity at all. The same senior leadership has been in place with the exception of the rotating Center Director Position for 15+ years. Since the layoff the attitude "you should be glad to have a job" or "Ford doesn't hold a patent on a paycheck" way of managing does not respresent what the it is truly like to work for Ford or Ford Credit. This can be a great company to work for - I wouldn't recommend it here in Dallas. There are many great sites such as Nashville, Tampa, and Colorado Springs if this is the company you want to work for in the future.


  7. Great benefits, diverse.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative
    Current Employee - Customer Service Representative

    I have been working at Ford Motor Credit

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Really good benefits, great paid time off, really celebrates diversity & individual expression.

    Cons

    Their idea of development seems to rely more on reactive policy as opposed to proactive coaching.

    Advice to Management

    Soft skills are just as effective on employees as they are on customers.


  8. Amazing

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Loss Recovery Representative in Mesa, AZ
    Current Employee - Loss Recovery Representative in Mesa, AZ

    I have been working at Ford Motor Credit

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great benefits. Great friendly management. Fun work environment. Great bonus structure. Flexible attendance policy. Open communication. Good training. They do not micromanage. I love this company

    Cons

    No free coffee old office equipment. Nothing else that I can think of.


  9. Good company, great benefits

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Team Leader in Colorado Springs, CO
    Former Employee - Team Leader in Colorado Springs, CO

    I worked at Ford Motor Credit

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Great benefits, good amount of vacation days from

    Cons

    Little room for advancement if not hired on as a college grad

    Advice to Management

    Need more flexibility, give employees with YEARS service same opportunities as FCLDP's


  10. Good Career

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Franklin, TN
    Current Employee - Anonymous Employee in Franklin, TN

    I have been working at Ford Motor Credit full-time (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Competitive pay. Good benefits. The company is growing and changing year to year. Good people to work with. Good work life balance.

    Cons

    Now that the company is growing again I really don't have any complaints.


  11. Ford credit leadership

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Ford Credit Leadership Program in Campus, OH
    Current Employee - Ford Credit Leadership Program in Campus, OH

    I have been working at Ford Motor Credit full-time (More than a year)

    Pros

    get good expeirence
    many options to what to do in the program
    can take the finance track or something you like
    get good deals on cars
    the promote from the inside

    Cons

    very difficult interview,
    asked many behavioral questions
    asked situation questions that you might never have experienced before
    appox range from 45 mins
    didn't really like the interview



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