Ford Motor Credit Reviews

Updated July 30, 2015
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3.6
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Recommend to a friend
Approve of CEO
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Bernard Silverstone
29 Ratings

Pros
  • Good benefits and decent salary (in 14 reviews)

  • Really good work life balance, no stress at all (in 7 reviews)

Cons
  • Work life balance is not always good either (in 5 reviews)

  • Upper management was in a situation which put too much pressure on sales to meet high quotas within extreme rate driven economic conditions (in 6 reviews)

More Pros and Cons

115 Employee Reviews

Sort: Popular Rating Date
  1. Nashville Business Center - Great place to work!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Nashville, TN
    Current Employee - Anonymous Employee in Nashville, TN

    I have been working at Ford Motor Credit

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Family like atmosphere and a lot of opportunity for advancement. Training is great. Fitness center, lots of opportunity for be involved with community service. Highly recommend.

    Cons

    I really don't have any cons. Depending upon your schedule, you may work late one night and have to be back in the office earlier the next day. This is not a big deal.

    Advice to Management

    Keep up the good work. It's good to see upper management out on the floor and meeting with employees. Great place to work.


  2. Helpful (1)

    Great place to start, not retire

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Nashville, TN
    Current Employee - Customer Service Representative in Nashville, TN

    I have been working at Ford Motor Credit

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    To start Ford Credit offers excellent benefits and if it's for a job out of college it is a wonderful place to work. Ford is full of diversity!

    Cons

    Long time employees are overlooked for promotions on a regular basis in favor of college graduates. This occurs even when long time employees have college degrees as well. If you have an issue with payroll it takes 10 business days to resolve and you have to do it through email. There is no phone contact. Although Ford Credit is full of diversity their Nashville Business Center will not promote gay employees and they cover up management discrimination swiftly so there is no proof.

    Advice to Management

    Take advantage of the experience at your grasp. Stop overlooking your long term experienced employees.


  3. Great place overall!

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Ford Motor Credit

    Pros

    My coworkers are the best

    Cons

    Upper management can be a pain


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Global Analytics

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Ford Motor Credit

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Very good company, very friendly colleges. You would learn a lot in the group. The supervisor will also help you with your stuff.

    Cons

    Location might be a little inconvenient for people outside Michigan


  6. Nashville Business Center - Thumbs Down

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Franklin, TN
    Current Employee - Customer Service Representative in Franklin, TN

    I have been working at Ford Motor Credit

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    The work is easy and the staff is diverse. The company is good about making charitable contributions and allowing employees to fundraise

    Cons

    No opportunity for advancement. Management will not allow you to post for higher salary grade positions if it means skipping a pay grade no matter how qualified or educated you are

    Advice to Management

    Promote from within, your current employees already know the business and require less training. Show your employees that you value them by compensating them well


  7. Great company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Ford Motor Credit

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    i wouldn't change a thing. Greta company to work for and truest employees with respect.

    Cons

    work some weekends sat only


  8. 1980's

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Ford Motor Credit

    Pros

    Great co workers, minimal tasks, summer activities

    Cons

    -management (well mine) is a workaholic, building is as old as some of the people and the parking lot is breaking apart

    Advice to Management

    fix up the ceiling, parking lot and have heat for the winter. New graduates will notw ant to wok here


  9. Good place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Dealer Service Analyst in Greenville, SC
    Current Employee - Dealer Service Analyst in Greenville, SC

    I have been working at Ford Motor Credit full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Constant rotations keep you from becoming bored with your job. Good business outlook in the near future. Good focus on career development.

    Cons

    Some departments are not run efficiently.Upper management does not communicate well.


  10. Global Securitization Business Analyst

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Dearborn, MI
    Current Employee - Anonymous Employee in Dearborn, MI

    I have been working at Ford Motor Credit

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    New projects to work on

    Cons

    Sometimes not enough time to follow up on projects after completion


  11. CSC/LP

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Irving, TX
    Former Employee - Anonymous Employee in Irving, TX

    I worked at Ford Motor Credit full-time (More than 10 years)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    The employees are like family. They have been together for many years and have established friendships that will last a lifetime. Great culture at entry level employee up through most front line managers. Great 401k matching and has many retirement options for new employees that won't be a part of the original pension program.

    Cons

    On-site leadership team in the Irving office is mediocre at best. They do not understand Texas/Fed laws for salary exempt employees nor do they respect employees protected under FMLA/ADA. Of course a large company of this size has an HR department, however the one assigned to this office is little or no help in most scenarios. Unless you plan to relocate outside of the state of Texas for advancement don't waste your time. The office is so stagnant it has been labelled "die or retire" for years. This means that someone will have to die or retire for you to advance your career beyond entry level at this site. Raises are 2%-4% at best so make sure you negotiate for every penny you need prior to accepting an offer for employment. They only really have two primary departments CSC and LP. You typically start in CSC where you will be required to know title laws for every state, meet an unreasonable QA objective of 94% or higher, quarterly incentive will be held for the bottom 10% even if those employees score over 90%, frequent change that is not well planned or managed. Loss Prevention (LP) is managed by a group of female supervisors that behave similar to a "clique" in high school, who will gossip about personal information/performance of their employees, pick on, and gang up on people they don't care for or view as competition.

    Advice to Management

    MANAGEMENT NEEDS TO BE CHANGED! Management is mostly male and doesn't reflect diversity at all. The same senior leadership has been in place with the exception of the rotating Center Director Position for 15+ years. Since the layoff the attitude "you should be glad to have a job" or "Ford doesn't hold a patent on a paycheck" way of managing does not respresent what the it is truly like to work for Ford or Ford Credit. This can be a great company to work for - I wouldn't recommend it here in Dallas. There are many great sites such as Nashville, Tampa, and Colorado Springs if this is the company you want to work for in the future.



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