Ford Motor Credit Reviews

Updated March 29, 2015
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3.7
109 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
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Bernard Silverstone
24 Ratings

Pros
  • Good pay, good benefits - both unmatched by most employers these days (in 14 reviews)

  • great learning experience, good work-life balance, awarding and challenging positions (in 7 reviews)

Cons
  • Work life balance is not always good either (in 5 reviews)

  • Poor communication from upper management (in 6 reviews)

More Pros and Cons

Employee Reviews

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  1. Great benefits, diverse.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative
    Current Employee - Customer Service Representative

    I have been working at Ford Motor Credit

    Pros

    Really good benefits, great paid time off, really celebrates diversity & individual expression.

    Cons

    Their idea of development seems to rely more on reactive policy as opposed to proactive coaching.

    Advice to ManagementAdvice

    Soft skills are just as effective on employees as they are on customers.

    Recommends
    Positive Outlook
    Approves of CEO
  2. Amazing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Loss Recovery Representative in Mesa, AZ
    Current Employee - Loss Recovery Representative in Mesa, AZ

    I have been working at Ford Motor Credit

    Pros

    Great benefits. Great friendly management. Fun work environment. Great bonus structure. Flexible attendance policy. Open communication. Good training. They do not micromanage. I love this company

    Cons

    No free coffee old office equipment. Nothing else that I can think of.

    Recommends
    Positive Outlook
    Approves of CEO
  3. Good company, great benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Team Leader in Colorado Springs, CO
    Former Employee - Team Leader in Colorado Springs, CO

    I worked at Ford Motor Credit

    Pros

    Great benefits, good amount of vacation days from

    Cons

    Little room for advancement if not hired on as a college grad

    Advice to ManagementAdvice

    Need more flexibility, give employees with YEARS service same opportunities as FCLDP's

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
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  5. Good Career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Franklin, TN
    Current Employee - Anonymous Employee in Franklin, TN

    I have been working at Ford Motor Credit full-time (more than 5 years)

    Pros

    Competitive pay. Good benefits. The company is growing and changing year to year. Good people to work with. Good work life balance.

    Cons

    Now that the company is growing again I really don't have any complaints.

    Recommends
    Positive Outlook
    Approves of CEO
  6. Ford credit leadership

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Ford Credit Leadership Program in Campus, OH
    Current Employee - Ford Credit Leadership Program in Campus, OH

    I have been working at Ford Motor Credit full-time (more than a year)

    Pros

    get good expeirence
    many options to what to do in the program
    can take the finance track or something you like
    get good deals on cars
    the promote from the inside

    Cons

    very difficult interview,
    asked many behavioral questions
    asked situation questions that you might never have experienced before
    appox range from 45 mins
    didn't really like the interview

  7. Great Internship

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Summer Intern in Dearborn, MI
    Former Employee - Summer Intern in Dearborn, MI

    I worked at Ford Motor Credit

    Pros

    Good pay, paid housing, good benefits.

    Cons

    Not very organized, did not treat full time employees as well as interns

    Advice to ManagementAdvice

    Have well defined goals for intern

    Recommends
    Positive Outlook
    Approves of CEO
  8. Nightmare to work for unless you're a recent college grad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Ford Motor Credit

    Pros

    Benefits and salary are ok..............not the best.

    Cons

    Work hours, management, Ford Credit Leadership Development Program, One Ford Behaviors used as punishment and retaliation

    Advice to ManagementAdvice

    You are bleeding talent due to this obsession with the FCLDP program. Anyone who's been with the company for any time at all is being passed over for these new hires with no knowledge of the company.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9. I would not recommend to work for this company as a permanent career.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Tampa, FL
    Former Employee - Anonymous Employee in Tampa, FL

    I worked at Ford Motor Credit full-time (more than 3 years)

    Pros

    Friendly work atmosphere. On-site gym and cafeteria, and nurse.

    Cons

    Little opportunity for advancement, non-competitive salary.

    Advice to ManagementAdvice

    Direct managers are compassionate but really have no input. Upper mangement doesn't care about their associates.

    Doesn't Recommend
    Neutral Outlook
  10. Best job I've had.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Servicing Representative in Nashville, TN
    Current Employee - Servicing Representative in Nashville, TN

    I have been working at Ford Motor Credit full-time (less than a year)

    Pros

    Excellent onboarding process. Really felt that they have given new employees time and tools to succeed. Welcoming staff with openness to be able to ask questions about the work.
    Great schedule. 40 hours a week plus overtime if you're willing to work it during the busy times of the year.
    Good amenities. Free coffee, free gym, there is a cafeteria(not free) but their food is decent.

    Cons

    None that I can think of. There is a bit of a learning curve to start but as long as you pay attention you'll be fine.

    Advice to ManagementAdvice

    Keep up the great work

    Recommends
    Positive Outlook
    Approves of CEO
  11. Nice place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Dealer Services Analyst
    Current Employee - Dealer Services Analyst

    I have been working at Ford Motor Credit full-time

    Pros

    Positive work environment, good training program, and reasonable compensation. Management works to show employees they are appreciated.

    Cons

    Must relocated in order to advance.

    Advice to ManagementAdvice

    None.

    Recommends
    Positive Outlook
    Approves of CEO

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