Forever 21

www.forever21.com
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Forever 21 Reviews in Dallas-Fort Worth, TX

Updated March 1, 2015
Updated March 1, 2015
37 Reviews
2.8
37 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Forever 21 Co-Founder and CEO Do Won "Don" Chang
Do Won "Don" Chang
37 Ratings

Review Highlights

Pros
  • Its a very fast paced business so the store made money and so there was always hours (in 95 reviews)

  • The company is very fashion forward, and prices are very affordable (in 52 reviews)


Cons
  • 10% discount can be seen as a pro but it really doesn't do that much at the end of the day (in 92 reviews)

  • Also the customer the company targets is vey unfriendly to sales associates (in 84 reviews)

More Highlights

37 Employee Reviews Back to all Reviews

Sort: Popular Rating Date
  1.  

    Bitter Sweet

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Dallas, TX
    Former Employee - Sales Associate in Dallas, TX

    I worked at Forever 21

    Pros

    Great for seniors in high school. In most locations you can move up if you show true interest in the field.

    Cons

    Long hours--because it is retail, Customers can treat you like crap, At the location i worked at there was a lot of gossip

    Advice to ManagementAdvice

    18 years of age should be the age requirement to work for forever21

    Recommends
    Positive Outlook
    Disapproves of CEO
  2.  

    Awful place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Hurst, TX
    Former Employee - Sales Associate in Hurst, TX

    I worked at Forever 21

    Pros

    Nothing honestly was good from working here

    Cons

    LOW PAY, LOW DISCOUNT, hours, customers, management

    Advice to ManagementAdvice

    Increase the employee discount, and better pay. Mane sure to hire better managers who don't abuse their power and know people have a life outside of F21

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  3.  

    the atmosphere is very positive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Mesquite, TX
    Current Employee - Sales Associate in Mesquite, TX

    I have been working at Forever 21 part-time (less than a year)

    Pros

    the co workers are so chill

    Cons

    bad scheduling during the week

    Recommends
    Neutral Outlook
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  5.  

    Good for teenagers, not much else

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate/Cashier in Dallas, TX
    Former Employee - Sales Associate/Cashier in Dallas, TX

    I worked at Forever 21 part-time (less than a year)

    Pros

    Flexible scheduling if you are in school or have other jobs
    Access to clothes that come in every week
    Not difficult to do

    Cons

    Poor management and very obvious preferential treatment
    Forced to spend hours cleaning up if you work opening or closing shifts because managers don't make others have a clear room before leaving
    Low pay
    No discount

    Advice to ManagementAdvice

    Do better

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6. 2 people found this helpful  

    Awesome

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - XXI Sales Associate in Fort Worth, TX
    Former Employee - XXI Sales Associate in Fort Worth, TX

    I worked at Forever 21 part-time (less than a year)

    Pros

    the girls I worked with
    the customers
    the clothes!!!

    Cons

    some catty drama from time to time, but if you kept out of it, you were good

    Advice to ManagementAdvice

    don't be so hard on the sales associates sometimes!!! but other than that, keep up the good work!!

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Horrible ! Walked out my second day !

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Dallas, TX
    Former Employee - Sales Associate in Dallas, TX

    I worked at Forever 21 part-time (less than a year)

    Pros

    No pros at all it sucks

    Cons

    Co workers make fun of other coworkers it's like high school over again
    Management nice at first but turn rude
    Favoritism
    No training

    Advice to ManagementAdvice

    Care for you employees and should put strict rules on how employees should act to one another

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    Sales Associate

    Former Employee - Sales Associate in Grapevine, TX
    Former Employee - Sales Associate in Grapevine, TX

    I worked at Forever 21 part-time (less than a year)

    Pros

    Management was pretty good about scheduling you only for the days you ask to work on. Team was friendly as well

    Cons

    Long hours into the night. Worked there when I had just turned 16 and there were many times I stayed until 1am closing the store out.

    Didn't let more than half of the sales associate work the cashier

    Pay sucked for the amount of work you did and discounts were only 10%

  9.  

    Not enough pay!

    Former Employee - Sales Associate in Plano, TX
    Former Employee - Sales Associate in Plano, TX

    I worked at Forever 21 part-time (less than a year)

    Pros

    The only pro is being surrounded by cute clothes.

    Cons

    Too little pay for the amount of time you spend folding clothes and dealing with rude customers. Not to mention the horrible F21 soundtrack that you'll have memorized by the end of your 3rd day.

    Advice to ManagementAdvice

    Better direction would've been nice.

  10.  

    Rude Customers/Staff

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Dallas, TX
    Current Employee - Sales Associate in Dallas, TX

    I have been working at Forever 21 part-time (more than a year)

    Pros

    Some of the co workers were friendly

    Cons

    Customers can be very rude and the management is equally rude. You are only granted one 30 minute break no matter how long you've been working and it is hard on your feet.

    Advice to ManagementAdvice

    Work on organizing the store better and improving management of store.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11. 1 person found this helpful  

    Awful

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Accessory Manager in DFW, TX
    Current Employee - Accessory Manager in DFW, TX

    I have been working at Forever 21 full-time (more than 3 years)

    Pros

    Nothing really . . .

    Cons

    I can't even start off with how bad this company is to work for. They use their employees as slaves and expect so much for little pay. Our store is the best store within the district, however our DM is trying to lower every managers pay, since we are "getting payed to much", for a manager that works in one of the highest selling stores in the state, 10.00 an hour isn't going to do it. I have to constantly carry large boxes, and if something happens to me, the company doesn't care. I really wish I could go over all the terrible things this company has done, but I will never be able to stop.

    Advice to ManagementAdvice

    Next time the system goes down, don't ignore our constant plea for help. It's hard enough to ring people by only accepting cash and manually writing everything they buy, plus adding the sub total and tax, as to constantly being disrespected by customers and being ignore by corporate for 3 days!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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