Forever 21 Reviews

Updated March 11, 2015
37 reviews filtered by
  • Houston, TX Area
  • Any Job Title
2.7
37 Reviews
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Forever 21 Co-Founder and CEO Do Won "Don" Chang
Do Won "Don" Chang
714 Ratings

37 Employee Reviews

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  1. Amazing place to work. Love the people

    • Comp & Benefits
    • Career Opportunities
    Current Employee - Sales Associate in South Houston, TX
    Current Employee - Sales Associate in South Houston, TX

    I have been working at Forever 21 full-time (more than a year)

    Pros

    You get discounts on everything in the store

    Cons

    Sometimes the hours are hectic

    Advice to ManagementAdvice

    Make things a little more affordable

    Recommends
    Positive Outlook
    Approves of CEO
  2. Little Corporate Support

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager in Houston, TX
    Current Employee - Store Manager in Houston, TX

    I have been working at Forever 21

    Pros

    Payroll
    Great Product
    Flexible Schedule
    Decent Health Coverage

    Cons

    Horrible Stock Process
    Corporate Support non existence
    No room for promotion

    Advice to ManagementAdvice

    Invest money on associate experience

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  3. Ok

    Former Employee - Stock Associate in Houston, TX
    Former Employee - Stock Associate in Houston, TX

    I worked at Forever 21 part-time (less than a year)

    Pros

    Fun environment, flexible hours, never boring there is always plenty to do, great job to work for your first job to gain experience

    Cons

    sometimes not enough hours,too many people trying to be in control, expectations are way too high sometimes, needs a little more organization

    Advice to ManagementAdvice

    appreciate your workers more

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  5. Great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager in Houston, TX
    Current Employee - Store Manager in Houston, TX

    I have been working at Forever 21

    Pros

    Great employees, fun enviroment, great DM

    Cons

    Visual verse's opporational is a struggle

    Advice to ManagementAdvice

    Dont expect a organized corporation bring everything you know to your own table

    Recommends
    Neutral Outlook
    Approves of CEO
  6. Sales Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Houston, TX
    Former Employee - Sales Associate in Houston, TX

    I worked at Forever 21 part-time (less than a year)

    Pros

    The job was fairly easy and the managers were laid back.

    Cons

    Since the managers were laid back many employers took this to their advantage.

    Advice to ManagementAdvice

    Tougher Screening process to weed out bad workers.

    Recommends
    Positive Outlook
  7. Management was horrible because of favoritism.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate/Cashier in Houston, TX
    Former Employee - Sales Associate/Cashier in Houston, TX

    I worked at Forever 21 part-time (more than a year)

    Pros

    Most co workers were very nice, we were like family… great team work. It was very fun being of the floor.

    Cons

    Some of the managers and head cashiers were very nice but a couple of the head cashiers were extremely rude. I cannot even find the words to explain, some of the management was mean too. Both head cashiers and management had their favorites… that is undeniable. One of the head cashiers was so mean to me a manager pulled her in the office for 30 minutes after she repeatedly disrespected me.

    Advice to ManagementAdvice

    Favoritism is not professional and neither is being rude to your employees. If you have a problem resolve it professionally not by bullying.

    Recommends
    Neutral Outlook
    No opinion of CEO
  8. Truly enjoyed my experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Manager in Houston, TX
    Former Employee - Assistant Manager in Houston, TX

    I worked at Forever 21 full-time (more than 3 years)

    Pros

    Fast pace, great energy, and great fashion

    Cons

    No opportunity for growth, training and development was nonexistent

    Recommends
    Neutral Outlook
    No opinion of CEO
  9. Learning Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate/Cashier in The Woodlands, TX
    Former Employee - Sales Associate/Cashier in The Woodlands, TX

    I worked at Forever 21 part-time (more than 3 years)

    Pros

    Discounts, Sales on sale items, exchange policy.

    Cons

    late nights, a lot of cleaning up, rude customers.

    Advice to ManagementAdvice

    Talk to sales associates more, let them know exactly what they need to do so they won't feel lost.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  10. fun fun fun

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier in Houston, TX
    Former Employee - Cashier in Houston, TX

    I worked at Forever 21 full-time (less than a year)

    Pros

    great pay,good people,great fashion, fun place to work!

    Cons

    unorganized managment, bad communication, hours were kinda all over the place,

    Advice to ManagementAdvice

    make sure when hiring a new employee direct them towards management so they will know who to call for help.

    Recommends
    Neutral Outlook
    No opinion of CEO
  11. 1 person found this helpful

    TERRIBLE PLACE TO WORK. SO UNPROFESSIONAL

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate/Cashier in Kingwood, TX
    Former Employee - Sales Associate/Cashier in Kingwood, TX

    I worked at Forever 21 part-time (less than a year)

    Pros

    If you like fashion, that's the only thing working here has going for it.

    Cons

    Everything else about here is a con.

    Doesn't Recommend

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