Forever 21 Reviews

Updated July 15, 2015
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3.0
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Forever 21 Co-Founder and CEO Do Won "Don" Chang
Do Won "Don" Chang
18 Ratings

Pros
  • We work in a semi-fast paced environment in which we must be alert at all times in order to observe stealing or assist a customer (in 95 reviews)

  • The company sells a wide variety of fashion forward products (in 52 reviews)

Cons
  • only 10% discount heavy workload (in 92 reviews)

  • Also the customer the company targets is vey unfriendly to sales associates (in 84 reviews)

More Pros and Cons

44 Employee Reviews

Sort: Popular Rating Date
  1. Visual Merchandiser

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Visual Merchandiser in Katy, TX
    Current Employee - Visual Merchandiser in Katy, TX

    I have been working at Forever 21 (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Great place to shop but not work! cute clothes

    Cons

    Management is awful!!! ~ will not work with appointments, unexpected events and even if your sick with a doctors excuse will get written up. delegating a big issue


  2. working back stock and leading a team

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Stock Associate in Humble, TX
    Current Employee - Stock Associate in Humble, TX

    I have been working at Forever 21 part-time (More than 3 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Fun, flexible schedule for school, creative and nice people

    Cons

    Different pay for different people, short breaks, and that's about it

    Advice to Management

    Better pay


  3. Dont Work Here

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cashier/Sales Associate in Humble, TX
    Current Employee - Cashier/Sales Associate in Humble, TX

    I have been working at Forever 21 part-time

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Because the one at DeerBrook Mall is so big i get Good Hours so it really depends on the location and how much business comes in. For the most part you can wear what you want. I wear what i want because not EVERYBODY will get in trouble. Its all about favoritism.

    Cons

    Worked here for a year and some change. Now looking for another job while still working here...ugh! The biggest con of all is CLOSING, OH lord jesus, WAY too cramed with junk. They literally put junk on top of junk and that's their way of making something "clean". Never enough people on the floor so you stay mad late...yeah, try 3am! And no they don't care if you have school the next day. Too bad. They only care about making their stupid a-- numbers then wanna rush you to hurry up and clean at night. Ha! Yeah if you're looking for a first job, don't go here and if you do decide to work here tell them you absolutley CANNOT close. Oh and btw make sure they stay on top of your schedule, they're idiots about sticking to something. They hire anybody to be mananger. Mines is a moron.

    Advice to Management

    Learn to be professional and care about employees. Nobody wants to be here past midinight!


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. sales asscoiate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Houston, TX
    Former Employee - Anonymous Employee in Houston, TX

    I worked at Forever 21 part-time (More than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    fun environment, flexible schedule for students

    Cons

    low pay, immature co-workers, upper management doesn't care to get work done


  6. Helpful (1)

    It's a fun job when you close to your team.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate/Cashier in Houston, TX
    Current Employee - Sales Associate/Cashier in Houston, TX

    I have been working at Forever 21 part-time (Less than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Easy. Good first job for experience as a cashier and retail. Always a good experience. The clothes is very cute and cheap! Also there is always a style for everything not based on one style only.

    Cons

    Low pay. Only 10% for your discount. You can't get your discount on sale items. Your better off using regular discounts they give the customers. A lot of floor set always being done.


  7. Fun

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Houston, TX
    Current Employee - Sales Associate in Houston, TX

    I have been working at Forever 21 part-time (Less than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Meet great people. Always see all types of good clothes. The environment is always fun and a little relaxed. It's a fun first job.

    Cons

    10% discount. It's not that great. There is an okay around of hours don't usually make 40 hours like a part time employee should.

    Advice to Management

    Awesome! Don't change anything! I have the best managers! Very flexible and always involved with employees they get to know you and are always so awesome to work with!


  8. Its alright not very organized

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager in Houston, TX
    Current Employee - Assistant Manager in Houston, TX

    I have been working at Forever 21

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Discounts, look at cute clothes, all day, full time and it has room for growth

    Cons

    Long hours, they work you to death, very slow hiring process and they expect so much with no payroll


  9. Amazing place to work. Love the people

    • Career Opportunities
    • Comp & Benefits
    Current Employee - Sales Associate in South Houston, TX
    Current Employee - Sales Associate in South Houston, TX

    I have been working at Forever 21 full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    You get discounts on everything in the store

    Cons

    Sometimes the hours are hectic

    Advice to Management

    Make things a little more affordable


  10. Little Corporate Support

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Houston, TX
    Current Employee - Store Manager in Houston, TX

    I have been working at Forever 21

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    Pros

    Payroll Great Product Flexible Schedule Decent Health Coverage

    Cons

    Horrible Stock Process Corporate Support non existence No room for promotion

    Advice to Management

    Invest money on associate experience


  11. Ok

    Former Employee - Stock Associate in Houston, TX
    Former Employee - Stock Associate in Houston, TX

    I worked at Forever 21 part-time (Less than a year)

    Pros

    Fun environment, flexible hours, never boring there is always plenty to do, great job to work for your first job to gain experience

    Cons

    sometimes not enough hours,too many people trying to be in control, expectations are way too high sometimes, needs a little more organization

    Advice to Management

    appreciate your workers more



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