Forever 21

www.forever21.com

Forever 21 Reviews in Houston, TX

Updated January 28, 2015
Updated January 28, 2015
1,604 Reviews
2.5
1,604 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Forever 21 Co-Founder and CEO Do Won "Don" Chang
Do Won "Don" Chang
659 Ratings

Review Highlights

Pros
  • Its a very fast paced business so the store made money and so there was always hours (in 95 reviews)

  • The company is very fashion forward, and prices are very affordable (in 52 reviews)


Cons
  • 10% discount can be seen as a pro but it really doesn't do that much at the end of the day (in 92 reviews)

  • Also the customer the company targets is vey unfriendly to sales associates (in 84 reviews)

More Highlights

34 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager in Houston, TX
    Current Employee - Store Manager in Houston, TX

    I have been working at Forever 21

    Pros

    Great employees, fun enviroment, great DM

    Cons

    Visual verse's opporational is a struggle

    Advice to ManagementAdvice

    Dont expect a organized corporation bring everything you know to your own table

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Sales Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Houston, TX
    Former Employee - Sales Associate in Houston, TX

    I worked at Forever 21 part-time (less than a year)

    Pros

    The job was fairly easy and the managers were laid back.

    Cons

    Since the managers were laid back many employers took this to their advantage.

    Advice to ManagementAdvice

    Tougher Screening process to weed out bad workers.

    Recommends
    Positive Outlook
  3.  

    Management was horrible because of favoritism.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate/Cashier in Houston, TX
    Former Employee - Sales Associate/Cashier in Houston, TX

    I worked at Forever 21 part-time (more than a year)

    Pros

    Most co workers were very nice, we were like family… great team work. It was very fun being of the floor.

    Cons

    Some of the managers and head cashiers were very nice but a couple of the head cashiers were extremely rude. I cannot even find the words to explain, some of the management was mean too. Both head cashiers and management had their favorites… that is undeniable. One of the head cashiers was so mean to me a manager pulled her in the office for 30 minutes after she repeatedly disrespected me.

    Advice to ManagementAdvice

    Favoritism is not professional and neither is being rude to your employees. If you have a problem resolve it professionally not by bullying.

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5.  

    Truly enjoyed my experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Manager in Houston, TX
    Former Employee - Assistant Manager in Houston, TX

    I worked at Forever 21 full-time (more than 3 years)

    Pros

    Fast pace, great energy, and great fashion

    Cons

    No opportunity for growth, training and development was nonexistent

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    Learning Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate/Cashier in The Woodlands, TX
    Former Employee - Sales Associate/Cashier in The Woodlands, TX

    I worked at Forever 21 part-time (more than 3 years)

    Pros

    Discounts, Sales on sale items, exchange policy.

    Cons

    late nights, a lot of cleaning up, rude customers.

    Advice to ManagementAdvice

    Talk to sales associates more, let them know exactly what they need to do so they won't feel lost.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  7.  

    fun fun fun

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier in Houston, TX
    Former Employee - Cashier in Houston, TX

    I worked at Forever 21 full-time (less than a year)

    Pros

    great pay,good people,great fashion, fun place to work!

    Cons

    unorganized managment, bad communication, hours were kinda all over the place,

    Advice to ManagementAdvice

    make sure when hiring a new employee direct them towards management so they will know who to call for help.

    Recommends
    Neutral Outlook
    No opinion of CEO
  8. 1 person found this helpful  

    TERRIBLE PLACE TO WORK. SO UNPROFESSIONAL

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate/Cashier in Kingwood, TX
    Former Employee - Sales Associate/Cashier in Kingwood, TX

    I worked at Forever 21 part-time (less than a year)

    Pros

    If you like fashion, that's the only thing working here has going for it.

    Cons

    Everything else about here is a con.

    Doesn't Recommend
  9.  

    Disappointing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Manager in Houston, TX
    Current Employee - Assistant Manager in Houston, TX

    I have been working at Forever 21 full-time (more than a year)

    Pros

    Gain fast experience in management due to unorganization

    Cons

    Bad corporate management, no human factor, high expectations with little resources

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10.  

    It's not bad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Houston, TX
    Former Employee - Sales Associate in Houston, TX

    I worked at Forever 21 part-time (more than a year)

    Pros

    The people you work with are fun & helps the shift go by faster.

    Cons

    Discount isn't really that great (10%). Training sucked because they basically threw you into the sales floor and didn't really explain what you had to do. The managers and assistant managers think they're better than everyone else and don't really pitch in to clean or fold just stand at the register telling people what to do. Only when the District manager comes along do they act like they're doing work. It's very fast paced on weekend which get kind of crazy but it helps time go by faster. And they say they're flexible with hours but sometimes they don't even check the requests people made to take off which is rude.

    Advice to ManagementAdvice

    Help out a little more than just standing at the register doing nothing.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11.  

    Forever 21 is a great place to work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Houston, TX
    Former Employee - Sales Associate in Houston, TX

    I worked at Forever 21 part-time (less than a year)

    Pros

    If you like fashion and the retail environment in general working here is pretty great. The music is always on so even when there's not much traffic it won't drive you mad to listen to your own thoughts. The managers are friendly and the workers all want to get work done. They are very big on their store policies and want to keep their workers updated so be prepared to learn a little bit about Forever 21.

    Cons

    The discount is not much of a discount; it is only 10% which basically just takes out the tax on the tab. Sometimes you can work very late depending on whether or not your co-workers have been working hard that day; especially if there has been a lot of traffic.

    Recommends
    Positive Outlook
    Approves of CEO

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