Forever 21
2.4 of 5 1,087 reviews
www.forever21.com Los Angeles, CA 5000+ Employees

Forever 21 Reviews in New York City, NY

Updated Apr 12, 2014
All Employees Current Employees Only

2.5 77 reviews

                             

34% Approve of the CEO

Forever 21 Co-Founder and CEO Do Won Chang

Do Won Chang

(35 ratings)

30% of employees recommend this company to a friend
77 Employee Reviews Back to all reviews
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bad

Sales Associate (Current Employee)
New York, NY

I have been working at Forever 21 full-time for less than a year

Prosthe pay is actually decent

Consmanagers have the worst attitude

Advice to Senior Managementplease learn to manage your employees

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Positive atmosphere.

Sales Associate (Current Employee)
Freehold, NJ

I have been working at Forever 21 part-time for less than a year

ProsYou have the opportunity to have a job and still express yourself through your personal style while keeping up on new trends in real time.

ConsThe woes of retail and compensation.

Yes, I would recommend this company to a friend

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Wont hate it unless you hate people

Cashier (Former Employee)
New York, NY

I worked at Forever 21 part-time for more than a year

ProsUp to date with fashion.

ConsSuper cheap employee discount, insanely short lunch breaks, bad management

Advice to Senior Managementcare more about employee needs and hire people who care about yours

No, I would not recommend this company to a friend

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Fun and very energetic but also very irritating.

Sales Associate (Former Employee)
New York, NY

I worked at Forever 21 part-time for less than a year

ProsFun working environment, can make great friends, Good teamwork effort, pay is not bad,

Cons10% discount, have to be part time for a year before getting promoted to full time, HAVE to be doing something during down hours even when theres nothing to do. Customers can be very rude, lines can get very long and hectic

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Work somewhere else

Sales Associate (Current Employee)
Middletown, NY

I have been working at Forever 21 part-time for less than a year

Prosfriendly co-friendly co workers, good atmosphere, nice clothes

Consnot enough hours, take advantage of employees, cannot advance quickly

Advice to Senior ManagementHold on to your good workers, be organized, get rid of the excess

No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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better than some

Cashier (Current Employee)
New York, NY

I have been working at Forever 21 full-time for more than a year

Prosthis is better than other jobs as I had (kmart was the woooorst) because the pay is better and at least the merchandise is worth buying. There's an employee discount and generally the relationships between employees is pretty good.

ConsManagement is often insecure and as a result attempts to assert authorty by belittling staff and assistent managers. Employees are treated like cattle that can be hired and fired at well without giving consideration to how it coudl affect our lives and family.

Advice to Senior Managementremove managers who are immature and dont' have the people skills to run a store

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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My expirience was great. i got around 35 hours weekly and the pay isn't that bad for someone who doesnt have many bills.

Master Sorter (Former Employee)
Woodhaven, NY

I worked at Forever 21 part-time for less than a year

Prosyou get plenty of hours and they work well with your school schedule

Consit's an extremely hectic environment and the store is always messy.

Advice to Senior Managementschedule more people on hectic days

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Worst Job Ever

Replenishment (Current Employee)
New York, NY

I have been working at Forever 21 part-time for more than a year

Pros-good people who share your misery
-first dibs on cheap trendy clothing that would otherwise sell out within a day

Cons-poor unprofessional management
-promising a pay raise of a promotion and not following through upwards of 7 months
-making you do more than your job description and then not giving you the pay raise for doing the job of a manager or visual merchendiser
-four nights of overnight shifts every five to six weeks even though they knew I was a full time student

Advice to Senior Management-stop treating employees as highly expendable resources, a little bit of humanity and humility goes a long way

No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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decent retail job during college, but certainly not a career

Sales Associate (Former Employee)
New York, NY

I worked at Forever 21 part-time

ProsWork was pretty fun since I worked with friends who were also in college. The pay helped cover some shopping and going out on the weekend, but not much more.

ConsThe music replayed over and over and over! It was enough to drive me crazy. Immature management that shouldn't be in charge of a team/store. Certainly not the place to develop a career! Management only wants you to fold shirts, restock, and help customers. They don't care about you at all!

Advice to Senior ManagementConsider how to train employees and offer career advancement services.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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My experience at F21

Sales Associate (Former Employee)
New York, NY

I worked at Forever 21 part-time for more than a year

ProsI worked in the main tourist site in NYC so I met alot of people on a daily basis. That was a big plus to working there.

ConsThey were not good to their staff. I did not feel appreciated which made it more of a hassle to actually go to work.

Advice to Senior ManagementTreating the staff with respect makes it easier to come to work. It will also make them want to be there and work harder which in the end will boost customer service as well as sales.

No, I would not recommend this company to a friend

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Glassdoor is your free inside look at Forever 21 reviews and ratings in New York City, NY — including employee satisfaction and approval rating for Forever 21 CEO Do Won Chang . All 77 reviews posted anonymously by Forever 21 employees.