Forever 21 Reviews

Updated August 29, 2015
2208 reviews filtered by
  • Any Location
  • Any Job Title
  • Full-time
  • Part-time
Employment Status

Reset
2.5
Rating Trends
Recommend to a friend
Approve of CEO
Forever 21 Co-Founder and CEO Do Won "Don" Chang
Do Won "Don" Chang
878 Ratings

Pros
  • We work in a semi-fast paced environment in which we must be alert at all times in order to observe stealing or assist a customer (in 95 reviews)

  • The company sells a wide variety of fashion forward products (in 52 reviews)

Cons
  • only 10% discount heavy workload (in 92 reviews)

  • Also the customer the company targets is vey unfriendly to sales associates (in 84 reviews)

More Pros and Cons

2,208 Employee Reviews

Sort: Popular Rating Date
  1. Never again

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Visual Merchandiser
    Former Employee - Visual Merchandiser
    Doesn't Recommend
    Positive Outlook

    I worked at Forever 21 full-time (More than 3 years)

    Pros

    Pay, dress code, and experience

    Cons

    Hours, management, and short breaks

    Advice to Management

    Too many managers


  2. visual manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Visual Merchandising Manager in Arlington, VA
    Current Employee - Visual Merchandising Manager in Arlington, VA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    1 of the reason is i can help people 2 how to dreess better, and we can share my experience with fashion

    Cons

    Is about when they doing our rates.


  3. Not the Best

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Mobile, AL
    Current Employee - Sales Associate in Mobile, AL

    Pros

    Nice People job is not to hard

    Cons

    no hours management has issues always trying to outdo each other

    Advice to Management

    establish who is in charge. stop trying to all be in charge


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Forever 21 clothing store

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Great to meet new customers and had some great experiences with them. Worked with some extraordinary co-workers that I still talk to till this day

    Cons

    Was overworked at times with stressful time management. Management never so my potential or incorporated me into better positions to succeed.

    Advice to Management

    Would advise management to make better of their workers and try to get to know them better.


  6. Visual Merchandiser

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Visual Merchandiser in Los Angeles, CA
    Former Employee - Visual Merchandiser in Los Angeles, CA

    I worked at Forever 21 (More than 3 years)

    Pros

    Great co-workers makes for everlasting friendships Clothes Great for work experience

    Cons

    Compensation low Long hours Unattainable, unrealistic goals Difficult to move up the corporate ladder

    Advice to Management

    Communication


  7. Sales Associate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Forever 21 part-time

    Pros

    Best coworkers and good fashion

    Cons

    Pay and labor having to put in

    Advice to Management

    Raise the wage.


  8. Assistant Store Manager

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Forever 21 full-time

    Pros

    Flexible schedule, usually fun, busy, day goes fast

    Cons

    Too much work for not enough money. The company doesn't really care about employees at all. There's a reason for high turnover.


  9. Not bad at all

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate/Visual Assistant in Pittsburgh, PA
    Former Employee - Sales Associate/Visual Assistant in Pittsburgh, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Forever 21 full-time (More than a year)

    Pros

    Friendly place to work and grow your customer service skills. Only doing this because I am being forced

    Cons

    Crazy hours and floorsets but could be worth it. Only doing this because this app won't let me do anything else.

    Advice to Management

    Don't stop believing in your staff. And have a great time working or styling. Just enjoy


  10. Good for recent high school grads

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Meet new people, up to date with fashion trends.

    Cons

    not Enough hours, low pay


  11. sales associate

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Forever 21 part-time

    Pros

    kind coworkers, some customers made it worth it, 10% employee discount (not combinable with other discounts), upbeat environemnt

    Cons

    my f21 was understaffed, juggled many demanding responsibilities at once, would need to stay up to 5 hours after closing without overtime pay, unorganized, high stress, only 30 minute lunch breaks, would not offer enough work hours



Showing 2,208 of 2,213 reviews
Reset Filters
RSS Feed </> Embed

Your response will be removed from the review – this cannot be undone.