Forever 21

  www.forever21.com
  www.forever21.com

Forever 21 Reviews

Updated December 18, 2014
Updated December 18, 2014
1,523 Reviews
2.4
1,523 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Forever 21 Co-Founder and CEO Do Won "Don" Chang
Do Won "Don" Chang
629 Ratings

Review Highlights

Pros
  • Its a very fast paced business so the store made money and so there was always hours (in 95 reviews)

  • The company is very fashion forward, and prices are very affordable (in 52 reviews)


Cons
  • 10% discount can be seen as a pro but it really doesn't do that much at the end of the day (in 92 reviews)

  • Also the customer the company targets is vey unfriendly to sales associates (in 84 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Very Hectic fast paced no room for error

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Product Development/Design in Los Angeles, CA
    Former Employee - Product Development/Design in Los Angeles, CA

    I worked at Forever 21 part-time (more than 5 years)

    Pros

    YOU can grow with the company, they tend to let you try out differsnt departments if it is not working out with the one u are in... The environment is clean and upkept.

    Cons

    Challeges of working here are that they are Korean owned so there tends to be cultural differences sometimes about how things should be done. They work very hard and dont like to see people mingleing or chatting in hallways or at desk... only 1/2 lunch and not many breaks ...

    Advice to ManagementAdvice

    Should have a better Ombudsman department to air complaints...

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Fairfax, VA
    Current Employee - Sales Associate in Fairfax, VA

    I have been working at Forever 21

    Pros

    opportunity for position advancements within store locations

    Cons

    horrible benefits for associates. Only received 10% discount

    Advice to ManagementAdvice

    maintaining a more organized staff on the floor for different locations.

  3.  

    You're only good as they allow you to be.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in New York, NY
    Former Employee - Sales Associate in New York, NY

    I worked at Forever 21 part-time (less than an year)

    Pros

    Meet new people, it is possible to make decent amount of money.
    Get better at your people skills as well as selling skills. Open dress code

    Cons

    Employment at will contract; fire you for no reason whenever they want, and dont have to tell you about it. Management are extremely disorganized, nothing get done because everyone is trying to one up the other person.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5.  

    Meh.

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Forever 21

    Pros

    Room for growth
    People are chill
    You can wear whatever you want

    Cons

    Favoritism
    Ridiculously busy during the weekends since its at the outlets.
    Its hell cleaning up and putting back the clothes.

  6. 2 people found this helpful  

    The management didn't really seem to care about the seasonal employees and picked favourites.

    Former Employee - Sales Associate in Portland, OR
    Former Employee - Sales Associate in Portland, OR

    I worked at Forever 21 part-time (less than an year)

    Pros

    They were friendly when they needed to be, and I was always busy.
    You could wear whatever you wanted, which was nice.

    Cons

    They seemed to be very disoriented at times and didn't have a game plan going in. They also didn't do training very well, and expected you to already know what you were doing.

  7.  

    I enjoy it, but wouldn't want to do it forever

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate
    Current Employee - Sales Associate

    I have been working at Forever 21 part-time (more than an year)

    Pros

    The company has a great culture, at least at my location. Good people, and everyone I've worked with has been really helpful and friendly.

    Cons

    I do not get paid very much, and they limit the number of hours you can work in a week. That doesn't mean that they limit you to 40 hours, though. Depending on your location you can be limited to 25.

    Recommends
    Positive Outlook
    No opinion of CEO
  8.  

    Love to shop there, but don't love to work there.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Forever 21 part-time (less than an year)

    Pros

    Pros:
    The best thing about working at Forever 21 was that there were coworkers who were friendly and made the job bearable. No work uniform: Wear what you like as long as it is fashionable and meets dress code.

    Cons

    Cons:
    10 percent employee discount. Working alone in the fitting room with many clothes to organize and tons of customers to deal with. Cleaning up the messy store. Managers and head cashiers constantly reminding sales associates about meeting sales goals. Having to finish work early and hours cut so that Forever 21 can minimize losses during times of poor sales.

    On the job application, there is a space for the applicant to write down a wage. Management will pay with the wage that is written down on the job application. It's smarter to put a higher wage. Don't be like me. Do not put $8.25 as the wage you want.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    Fun place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Forever 21

    Pros

    The employee discount was a huge plus!

    Cons

    The pay definitely could be more competitive.

    Advice to ManagementAdvice

    Get further training.

    Recommends
    Positive Outlook
    Approves of CEO
  10. 1 person found this helpful  

    Underpaid But Nice Employees and Supervisors

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Austin, TX
    Former Employee - Sales Associate in Austin, TX

    I worked at Forever 21

    Pros

    Pretty much the employees are the best part about the job. If you like being on your feet all day in a large store but in good company this job is for you

    Cons

    Underpaid, Messy/Rude Customers, Some people would do ridiculous things in the restroom like this one girl peed on the floor in the fitting room.

    Advice to ManagementAdvice

    Pay your employees more!

    Recommends
    Positive Outlook
    No opinion of CEO
  11. 1 person found this helpful  

    Tiring

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Forever 21

    Pros

    Always on my feet moving around and keeping busy

    Cons

    Folding clothes, folding and more folding.

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