Forever 21 Reviews

Updated April 27, 2015
1810 reviews filtered by
  • Any Location
  • Any Job Title
2.5
1,810 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
Forever 21 Co-Founder and CEO Do Won "Don" Chang
Do Won "Don" Chang
732 Ratings

Pros
  • Its a very fast paced business so the store made money and so there was always hours (in 95 reviews)

  • The company is very fashion forward, and prices are very affordable (in 52 reviews)

Cons
  • 10% discount can be seen as a pro but it really doesn't do that much at the end of the day (in 92 reviews)

  • Also the customer the company targets is vey unfriendly to sales associates (in 84 reviews)

More Pros and Cons

Employee Reviews

Sort: Popular Rating Date
  1. Helpful (4)

    Corporate treats loyal employees poorly

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Chico, CA
    Current Employee - Sales Associate in Chico, CA

    I have been working at Forever 21 part-time (Less than a year)

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    Pros

    Great seeing clothes coming in and out, Learn many positions, flexible hours, easy to get hired

    Cons

    Coorporate doesnt care that employees that have been there for years are unhappy. Management is harsh and acts more important and patronizing

    Advice to Management

    Treats employes as equal human beings and give us a better discount! We would shop even more often

  2. Sales Associate

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Forever 21

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great experience overall. Very typical sales associate position. The breaks and hours were very fair and the other employees were personable and kind.

    Cons

    The company itself obviously sells a lot of products. This makes organizing and cleaning the store very difficult. Putbacks were a nightmare simply because one black dress would be slightly different from another and located in a complete different section of the store.

    Advice to Management

    I don't think I have that much advice to share. i think that overall, the store was managed well. Everyone seemed really fair and rational. It's hard to take care of a store with the amount of product that Forever 21 has.

  3. a decent part time job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Forever 21

    Doesn't Recommend
    Doesn't Recommend

    Pros

    The atmospheri like thr atmosphere and getting to dress up

    Cons

    No benefits and not mucn base

    Advice to Management

    Trainee program

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. The company and I were not compatible.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Marketing Associate
    Former Employee - Marketing Associate

    I worked at Forever 21 full-time

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Great work-life balance, advancement opportunities, benefits, employee recognition

    Cons

    Ambiguous job duties, small office, no overtime

    Advice to Management

    Keep employee complaints confidential.

  6. Assitant Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Visual Merchandising Manager in Culver City, CA
    Former Employee - Visual Merchandising Manager in Culver City, CA

    I worked at Forever 21 full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great company to work for. Friendly envornment. Great people to work with.

    Cons

    Schedule a little all over the place.

  7. Sales Associate

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Forever 21

    Pros

    Great flexible hours
    Great communication with managers

    Cons

    Long closing hours
    Not easy to advance to higher position

    Advice to Management

    Help sales associates when needed

  8. Sales Associate

    Former Employee - Sales Associate in San Luis Obispo, CA
    Former Employee - Sales Associate in San Luis Obispo, CA

    I worked at Forever 21 part-time (Less than a year)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    very fair company, well structured, values employees

    Cons

    small employee discount, little ability to move up in career

  9. District Visual Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Forever 21 full-time

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Very fast paced. Get to be creative. Worked with wonderful people.

    Cons

    Very low pay. Would have liked to see better communication from the corporate office.

  10. Love my day-to-day tasks & team - not thrilled about lack of stability

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Contractor - Anonymous Contractor in Los Angeles, CA
    Current Contractor - Anonymous Contractor in Los Angeles, CA

    I have been working at Forever 21 as a contractor (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    I love my team & supervisor. They are all kind, supportive, and hard-working.

    Cons

    My temporary contract has been extended several times with no real indication if/when there will be a full-time opportunity. The lack of transparency and uncertain nature of the position can be stressful.

  11. Working as a manager pays good,

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Manager in Newport Beach, CA
    Current Employee - Assistant Manager in Newport Beach, CA

    I have been working at Forever 21 (Less than a year)

    Recommends
    Negative Outlook
    No opinion of CEO
    Recommends
    Negative Outlook
    No opinion of CEO

    Pros

    Pays good depending on experience.

    Cons

    Benefits could be better and they over work you.

Work at Forever 21? Share Your Experiences

Forever 21

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.