Forever 21 Reviews

Updated September 1, 2015
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2.5
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Forever 21 Co-Founder and CEO Do Won "Don" Chang
Do Won "Don" Chang
886 Ratings

Pros
  • We work in a semi-fast paced environment in which we must be alert at all times in order to observe stealing or assist a customer (in 95 reviews)

  • The company sells a wide variety of fashion forward products (in 52 reviews)

Cons
  • only 10% discount heavy workload (in 92 reviews)

  • Also the customer the company targets is vey unfriendly to sales associates (in 84 reviews)

More Pros and Cons

2,214 Employee Reviews

Sort: Popular Rating Date
  1. Cashier

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Meet new people everyday all day

    Cons

    Everything is a con to be honest

    Advice to Management

    Get older more mature people


  2. Retail Fashion environemnt

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Forever 21 full-time

    Pros

    fashion, coworkers, flexibility of schedule

    Cons

    favoritism by upper management, extensive hours

    Advice to Management

    better pay


  3. Never again

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Visual Merchandiser
    Former Employee - Visual Merchandiser
    Doesn't Recommend
    Positive Outlook

    I worked at Forever 21 full-time (More than 3 years)

    Pros

    Pay, dress code, and experience

    Cons

    Hours, management, and short breaks

    Advice to Management

    Too many managers


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  5. visual manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Visual Merchandising Manager in Arlington, VA
    Current Employee - Visual Merchandising Manager in Arlington, VA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    1 of the reason is i can help people 2 how to dreess better, and we can share my experience with fashion

    Cons

    Is about when they doing our rates.


  6. Sales Associate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Forever 21 part-time

    Pros

    Best coworkers and good fashion

    Cons

    Pay and labor having to put in

    Advice to Management

    Raise the wage.


  7. Not the Best

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Mobile, AL
    Current Employee - Sales Associate in Mobile, AL

    Pros

    Nice People job is not to hard

    Cons

    no hours management has issues always trying to outdo each other

    Advice to Management

    establish who is in charge. stop trying to all be in charge


  8. Forever 21 clothing store

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Great to meet new customers and had some great experiences with them. Worked with some extraordinary co-workers that I still talk to till this day

    Cons

    Was overworked at times with stressful time management. Management never so my potential or incorporated me into better positions to succeed.

    Advice to Management

    Would advise management to make better of their workers and try to get to know them better.


  9. Visual Merchandiser

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Visual Merchandiser in Los Angeles, CA
    Former Employee - Visual Merchandiser in Los Angeles, CA

    I worked at Forever 21 (More than 3 years)

    Pros

    Great co-workers makes for everlasting friendships Clothes Great for work experience

    Cons

    Compensation low Long hours Unattainable, unrealistic goals Difficult to move up the corporate ladder

    Advice to Management

    Communication


  10. Helpful (1)

    Not worth it

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Visual Merchandiser in Newport News, VA
    Former Employee - Visual Merchandiser in Newport News, VA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Forever 21 full-time (More than 3 years)

    Pros

    You get to see the new merchandise before everyone else. Being a visual was fun, window displays and launches.. Floor sets etc are always Awesome when you work with the right people. Great to meet new people and interact with customers. Easy to move up from a sales associate if you're good at your job.

    Cons

    Managers stressing you out all the time. Bad organization and time management between managers. People aren't properly trained so all your visual work ends up being a waste because you have to go back and fix the store 100x. No one knows how to put clothes away properly. Not worth the low pay. Not worth working for the company unless you are a store manager or corporate.

    Advice to Management

    Stop bullying and picking favorites. Stop the gossiping and letting your good employees quit. Have proper training to new sales associates. Stick to the rules and enforce them. Follow the company guidelines the right way. Stop stealing company time and punishing your associates when manager do it everyday. Actually give your associates acknowledgement when they do good stuff, make them feel good about themselves and give them their annual raises on time.


  11. Assistant Store Manager

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Forever 21 full-time

    Pros

    Flexible schedule, usually fun, busy, day goes fast

    Cons

    Too much work for not enough money. The company doesn't really care about employees at all. There's a reason for high turnover.



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