Forever 21 Reviews

Updated October 29, 2014
Updated October 29, 2014
1,427 Reviews
2.4
1,427 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Forever 21 Co-Founder and CEO Do Won "Don" Chang
Do Won "Don" Chang
595 Ratings

Review Highlights

Pros
  • Its a very fast paced business so the store made money and so there was always hours (in 90 reviews)

  • You will learn a lot of competitive skills to take elsewhere (in 22 reviews)


Cons
  • 10% discount can be seen as a pro but it really doesn't do that much at the end of the day (in 88 reviews)

  • Crappy employee discount, no respect for employees from staff or customers (in 76 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 2 people found this helpful  

    Awesome

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - XXI Sales Associate in Fort Worth, TX
    Former Employee - XXI Sales Associate in Fort Worth, TX

    I worked at Forever 21 part-time (less than an year)

    Pros

    the girls I worked with
    the customers
    the clothes!!!

    Cons

    some catty drama from time to time, but if you kept out of it, you were good

    Advice to ManagementAdvice

    don't be so hard on the sales associates sometimes!!! but other than that, keep up the good work!!

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Excellent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Severn, MD
    Former Employee - Sales Associate in Severn, MD

    I worked at Forever 21 part-time (less than an year)

    Pros

    this is very fun exciting place to work.

    Cons

    The customers are very hard to deal with.

    Advice to ManagementAdvice

    work hard

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    I haven't started working yet. But they called me the day after I took them my application.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Forever 21

    Pros

    Application process is very fast.

    Cons

    I have no cons about forever21 as of now

    Advice to ManagementAdvice

    None

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    GOOD PLACE

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier in Las Vegas, NV
    Current Employee - Cashier in Las Vegas, NV

    I have been working at Forever 21 part-time (less than an year)

    Pros

    Good to work for students

    Cons

    limited growth, potential to succeed regular retail job

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Good intro to retail management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in McLean, VA
    Current Employee - Anonymous Employee in McLean, VA

    I have been working at Forever 21 full-time

    Pros

    I got my first start in retail management here. I had always only been a sales associate with other retail companies and had expressed my interest to move up but never could. When I moved to the DC area, I applied for a ASM position with this company and got the job. It gave me a good intro to what a retail/store management position would be like.

    Cons

    The location I worked at lacked diversity with the staff
    Management sometimes lacked direction

    Recommends
    No opinion of CEO
  7.  

    Flexible but extensive overnight shifts

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in New York, NY
    Current Employee - Sales Associate in New York, NY

    I have been working at Forever 21 part-time (less than an year)

    Pros

    they can be very considerate of your LIFE needs
    Young vibe and energetic environment

    Cons

    extensive night shifts
    Everyone think is a manager, unclear management roles

    Advice to ManagementAdvice

    increase salaries
    and make sure managers know their role

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  8.  

    I have some

    Former Employee - Management of Clothes
    Former Employee - Management of Clothes

    I worked at Forever 21 full-time (more than 8 years)

    Pros

    I would like to upgrade the company

    Cons

    Everyone wants to be spend their comfortable life

    Advice to ManagementAdvice

    It is really good because everyone get hired

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    fast paced retailer with minimal room for growth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Visual Merchandiser in Pittsburgh, PA
    Current Employee - Visual Merchandiser in Pittsburgh, PA

    I have been working at Forever 21 full-time (more than an year)

    Pros

    casual work attire
    flexible hours

    Cons

    unstable hours
    10% employee discount
    barely any PTO
    black friday

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10.  

    Good for people who plan not to stay there.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier in Albany, NY
    Former Employee - Cashier in Albany, NY

    I worked at Forever 21 part-time (less than an year)

    Pros

    Thorough training. Because of their extensive policies and reputation, it is assumed that you have been through it if you survived to work at a Forever 21. It is also a good foundation for the position that you are in as you deal with a variety of people on the regular basis.

    Cons

    Bad employee discount. For what we do, appreciation is not shown. Only 10% on regular priced items and a shorter return span.

    Advice to ManagementAdvice

    If you were nicer to your employees and cared more about them and less about yourself, more employees would be willing yo put more effort. It's all about making the day so that they can get their bonuses. They will forget that its time for your break or you have to go. This is especially annoying if the majority of your staff are college kids who have a specific schedule.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11.  

    The best

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Forever 21

    Pros

    Everything was great loved it

    Cons

    No bad at all perfect

Work at Forever 21? Share Your Experiences

Forever 21

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.