Forever 21 Reviews

Updated March 25, 2015
1727 reviews filtered by
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2.5
1,727 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
Forever 21 Co-Founder and CEO Do Won "Don" Chang
Do Won "Don" Chang
710 Ratings

Pros
  • Its a very fast paced business so the store made money and so there was always hours (in 95 reviews)

  • The company is very fashion forward, and prices are very affordable (in 52 reviews)

Cons
  • 10% discount can be seen as a pro but it really doesn't do that much at the end of the day (in 92 reviews)

  • Also the customer the company targets is vey unfriendly to sales associates (in 84 reviews)

More Pros and Cons

Employee Reviews

Sort: Popular Rating Date
  1. It's not a bad place to work, but definitely not the best, by far.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Forever 21

    Pros

    The people i work with are great, and the products are affordable and cute.

    Cons

    The company changes too much. I've only been here one year and my job title has changed three times.

    Recommends
    Neutral Outlook
  2. sales associate

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Forever 21

    Pros

    lost of hours makes a lot of friends it not just about being pretty.

    Cons

    no benefits never got promoted or a raise not even a 6 month review. or a 3 year review.

    Advice to ManagementAdvice

    make sure the company gives raises to employees that still work there not after the fact.

  3. Forever

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate/Cashier in New York, NY
    Former Employee - Sales Associate/Cashier in New York, NY

    I worked at Forever 21

    Pros

    For a beginner sales position the pay is decent, when in school you get to get a schedule that goes according to your availabilty, Manhattan location you get hours and you learn a lot on the job if you want to move on to a larger company. You will gain good experience and I respect the values of the store

    Cons

    Hard work , too much work not enough pay, management is not to good or responsible for people personal and important documents or information , not very good with responding and never answer phones also very bad with caring about their employees .

    Advice to ManagementAdvice

    Get some better management and more people that care equally about there employees and the job as well as there checks, also it needs to be a change on getting access to payroll better

    Recommends
    Neutral Outlook
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  5. 1 person found this helpful

    SAles Assoicate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Washington, DC
    Former Employee - Sales Associate in Washington, DC

    I worked at Forever 21 full-time (less than a year)

    Pros

    Friendly co workers good enironment

    Cons

    Cannot come up with anything

    Advice to ManagementAdvice

    keep it up

    Recommends
    Positive Outlook
    Approves of CEO
  6. Overall, working here was a great time

    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate
    Former Employee - Sales Associate

    I worked at Forever 21

    Pros

    flexible, good environment, training, fast paced

    Cons

    weekdays can be more slower

    Recommends
  7. Nice Try but no H&M

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Forever 21

    Pros

    Stylish, great music nice friendly engaging environment many of my friends from school are here too. All the hours you can ask for.

    Cons

    Low wages. Not enough space for clothes. Lots remain in boxes we put under tables. Not enough registers the customers stand in line way too long. They are in need of expanding their stores to accommodate everyone especially with the fitting room hours and spacing.

  8. great company to work with

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Forever 21

    Pros

    Everything is a pro with this company the discount and the environment and the clothes

    Cons

    Can't really think of any cons i loved the experience

    Advice to ManagementAdvice

    Keep doing what you're doing

  9. Okay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in San Bernardino, CA
    Current Employee - Customer Service Representative in San Bernardino, CA

    I have been working at Forever 21

    Pros

    fun store atmosphere for younger people

    Cons

    low pay, your raise is about .20 cents at every review

    Recommends
    Neutral Outlook
    No opinion of CEO
  10. Dysfunctional !

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate/Cashier in Wayne, NJ
    Former Employee - Sales Associate/Cashier in Wayne, NJ

    I worked at Forever 21

    Pros

    Loved the people easy to click and worth it all around the same age

    Cons

    No type of structure everything all over the place

    Advice to ManagementAdvice

    Be more professional get your stuff together

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11. Worst company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Forever 21

    Pros

    Clothes are affordable and fun to buy.

    Cons

    Company can careless about employees. Only worried about numbers and goals not about those who achieved them.

    Advice to ManagementAdvice

    Be more organized

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

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