Forever 21 Reviews

Updated April 17, 2015
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2.5
1,786 Reviews
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Recommend to a friend
Approve of CEO
Forever 21 Co-Founder and CEO Do Won "Don" Chang
Do Won "Don" Chang
732 Ratings

Pros
  • Its a very fast paced business so the store made money and so there was always hours (in 95 reviews)

  • The company is very fashion forward, and prices are very affordable (in 52 reviews)

Cons
  • 10% discount can be seen as a pro but it really doesn't do that much at the end of the day (in 92 reviews)

  • Also the customer the company targets is vey unfriendly to sales associates (in 84 reviews)

More Pros and Cons

Employee Reviews

Sort: Popular Rating Date
  1. Working as a manager pays good,

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Manager in Newport Beach, CA
    Current Employee - Assistant Manager in Newport Beach, CA

    I have been working at Forever 21 (less than a year)

    Recommends
    Negative Outlook
    No opinion of CEO
    Recommends
    Negative Outlook
    No opinion of CEO

    Pros

    Pays good depending on experience.

    Cons

    Benefits could be better and they over work you.

  2. Sales Associate

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Forever 21 part-time

    Recommends
    Recommends

    Pros

    Flexible schedule, fun environment, friendly coworkers.

    Cons

    Limited growth, poor management, too much favoritism within the company, expect to stay until the wee hours on your closing shift.

  3. Sales Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Forever 21

    Pros

    very diversified, people are easy to work with and friendly

    Cons

    Not enough hours, short lunch break

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. merchandiser

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Forever 21 full-time

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    great team, I had fun at work styling the store and displays. LOTS OF COLOR

    Cons

    Short breaks , longs days , long hours . Sales reps never put clothing in the right spot.

    Advice to Management

    listenn to your team we have ideas on color stories and displays. Let the creatives be creative

  6. Annoying at Best

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Mays Landing, NJ
    Former Employee - Sales Associate in Mays Landing, NJ

    I worked at Forever 21 part-time (more than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Good clothing
    Awesome managers
    Nice to have discount, even if only ten percent

    Cons

    Fellow employees are lazy
    Understaffed
    I was overworked and taken advantage of without recognition in any way, shape, or form

    Advice to Management

    Fire employees who are showing up late and not doing a good job consistently. Make sure you recognize, ie promote or give a raise to, employees who go above and beyond.

  7. Sales Associate

    • Comp & Benefits
    • Work/Life Balance
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Forever 21 part-time

    Pros

    The amount of hours I was given

    Cons

    The strict dress code at the 42nd st location, standing up on your feet for 8 hours at a time
    Employee discount was only %10

  8. Graphic Designer

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Forever 21 full-time (more than 3 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Awesome people to work with, highly-creative projects to add to your experience and portfolio, great-looking office with its own Starbucks and cafe.

    Cons

    They work you hard for little pay, very strict on overtime hours and campus rules. The higher-ups are usually friends of the family owners so management felt very biased at times.

    Advice to Management

    Let loose a little and have more perks for employees to make them feel appreciated. Most importantly have the pay match to the industry standards since the workload is usually heavy.

  9. Cashier, Sales Associate

    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Grand Rapids, MI
    Former Employee - Anonymous Employee in Grand Rapids, MI

    I worked at Forever 21 part-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Fast paced, high fashion industry. If you are a great worker with a good attitude, you have room to move up.

    Cons

    Very corporate as far as punctuality and breaks.

    Advice to Management

    I had a great Manager during my time at Forever 21. Friendly, funny, able to articulate what she wanted done and efficient.

  10. Project manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Forever 21

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Great company to work for.

    Cons

    Limited growth and potential of career advancement.

    Advice to Management

    promote career growth

  11. SALES ASSOCIATE

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Forever 21 part-time

    Pros

    - Fashion environment
    -Descent pay
    - Always something to do

    Cons

    - overtime EVERYDAY the customers throw clothes everywhere and the managers want everything spike and span.
    -Immature employees

    Advice to Management

    Hire more help you defy

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