Forever 21

www.forever21.com

Forever 21 Reviews

Updated January 30, 2015
Updated January 30, 2015
1,607 Reviews
2.5
1,607 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Forever 21 Co-Founder and CEO Do Won "Don" Chang
Do Won "Don" Chang
661 Ratings

Review Highlights

Pros
  • Its a very fast paced business so the store made money and so there was always hours (in 95 reviews)

  • The company is very fashion forward, and prices are very affordable (in 52 reviews)


Cons
  • 10% discount can be seen as a pro but it really doesn't do that much at the end of the day (in 92 reviews)

  • Also the customer the company targets is vey unfriendly to sales associates (in 84 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great and okay.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Stock Associate
    Former Employee - Stock Associate

    I worked at Forever 21

    Pros

    Good hours and great pay for this job position.

    Cons

    Dumb coworkers who think they're always right and Managers who needs to grow up.

    Advice to ManagementAdvice

    Become more professional.

    Recommends
    Neutral Outlook
  2.  

    No room for growth.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Associate Fashion Designer
    Current Employee - Associate Fashion Designer

    I have been working at Forever 21 full-time (more than a year)

    Pros

    Nice hours. Great people. Nice offices.

    Cons

    Absurd deadlines. Low pay. No promotions.

    Doesn't Recommend
    Positive Outlook
  3.  

    Easy going,

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Forever 21

    Pros

    The managers are very understandable

    Cons

    The managers are very young

    Advice to ManagementAdvice

    More training for managers on how to deal with employees.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager in Houston, TX
    Current Employee - Store Manager in Houston, TX

    I have been working at Forever 21

    Pros

    Great employees, fun enviroment, great DM

    Cons

    Visual verse's opporational is a struggle

    Advice to ManagementAdvice

    Dont expect a organized corporation bring everything you know to your own table

    Recommends
    Neutral Outlook
    Approves of CEO
  6.  

    the atmosphere is very positive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Mesquite, TX
    Current Employee - Sales Associate in Mesquite, TX

    I have been working at Forever 21 part-time (less than a year)

    Pros

    the co workers are so chill

    Cons

    bad scheduling during the week

    Recommends
    Neutral Outlook
  7.  

    Fun company but not a lot of consistency

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Visual Merchandising Manager in Appleton, WI
    Current Employee - Visual Merchandising Manager in Appleton, WI

    I have been working at Forever 21

    Pros

    If you enjoy fast fashion this is the place for you. One of the best retailers for following trends and top designers.

    Cons

    The corporate direction often contradicts it's self. The company demands working long hours around the holiday season and during black out dates.

    Advice to ManagementAdvice

    provide better opportunity for advancement for good employees to retain them.

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    From a Sales Associate and Manager perspective...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Co-Manager
    Former Employee - Co-Manager

    I worked at Forever 21 full-time (more than 5 years)

    Pros

    You get to meet a lot of great and unique people.
    A job with Forever 21 will definitely challenge you to grow personally and professionally.
    The atmosphere is upbeat, the music is great.

    Cons

    High School drama environment, there is a lot of favoritism and extremely low employee appreciation. The training provided is insufficient while the expectations are unrealistic at times. There are some employees who have been there for years and get away with a lot. I have seen managers targeting certain employees just because they didn't like them or they didn't think they were "cute enough". There is always a small handful of really hard working employees who are getting screwed over with their pay, and a bigger handful of other employees who are lazy and don't put in any effort while still getting paid a lot more. Payroll was always an issue so employees were always getting their hours cut. Employees were treated as if they were disposable.

    Advice to ManagementAdvice

    Apply more emphasis on the importance of training and designating more time for it in stores. Develop a manager evaluation program where lower position employees can rate their own management staff and offer feedback to improve manager/ employee relations and boost the performance of the store by creating a more open team environment.

    Doesn't Recommend
    Neutral Outlook
  9.  

    Great entry-level job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate
    Current Employee - Sales Associate

    I have been working at Forever 21

    Pros

    Great part-time job to get some experience

    Cons

    Can't move up unless on register

    Advice to ManagementAdvice

    Other departments would make better management than cashiers

  10.  

    Company cares about workers, management may not

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Sunrise, FL
    Current Employee - Sales Associate in Sunrise, FL

    I have been working at Forever 21

    Pros

    Above average pay for retail, chance to advance, chance to earn extra on a lot of holidays, easy job because there are so many workers

    Cons

    Small discount, company closes and laid off two hundred employees- no one was given compensation or offered to have their job back

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Okay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Jacksonville, FL
    Current Employee - Sales Associate in Jacksonville, FL

    I have been working at Forever 21

    Pros

    Flexible hours, it's fun doing the floorset with the visuals, learn about new fashion trends, good starter job

    Cons

    immature management, money hungry company

    Recommends
    Negative Outlook
    Approves of CEO

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