Forever 21
2.4 of 5 1,087 reviews
www.forever21.com Los Angeles, CA 5000+ Employees

Forever 21 Reviews

Updated Apr 13, 2014
All Employees Current Employees Only

2.4 1,087 reviews

                             

27% Approve of the CEO

Forever 21 Co-Founder and CEO Do Won Chang

Do Won Chang

(437 ratings)

22% of employees recommend this company to a friend
1,087 Employee Reviews
in

Review Highlights

Pros:
  • "Definitely got a lot of experience working in a really fast paced environment"
    in 64 reviews
  • "Fashion forward environment, youthful vibe, cool energy and creative opportunities to self-express"
    in 36 reviews
Cons:
  • "You get only a 10% discount as an employee as well which is extremely low"
    in 79 reviews
  • "Very high turnover rate, which results in ridiculous scheduling complications every month"
    in 32 reviews
  • Show more review highlights

Reviews

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

 

Higher salary, good benefits and true 9-5 work day

Senior Manager Marketing (Current Employee)
Los Angeles, CA

I have been working at Forever 21 full-time for more than 3 years

ProsManageable work day and work load. Work from home 2-3 days a week. Pay was above other retailers in area.

ConsIf not Korean you are at a disadvantage

Advice to Senior ManagementYou probably don't need to pay as much because salaries are above market but it was nice to get the money

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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  • Culture & Values
         
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  • Approves of CEO

 

My experience at Forever 21 was great, i loved the environment.

Sales Associate (Former Employee)
Calexico, CA

I worked at Forever 21 part-time for less than a year

ProsI learned a lot in the training, supervisors were very professional, and for a part-time job the average of hours i would work a week was 20-25. There is also opportunities for growth within the store.

ConsThe store closes too late and employees have to stay an extra hour sometimes 2 during holidays to organize and clean up.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Great company to learn Retail & Merchandising!

Accessory Manager (Former Employee)
Nashville, TN

I worked at Forever 21 full-time for more than a year

ProsCorporate Directives, Fun Culture, Fast Paced

ConsLimited Upward Mobility, Hours Can Vary based on Season, Extremely high volume of Merchandise and constant change

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Excellent experience

Sales Associate/Cashier (Current Employee)

I have been working at Forever 21 part-time for less than a year

ProsThis is an excellently managed company. I always felt valued as an employee, and never minded coming in to work. As a sales associate and cashier, I never was worried about approaching my managers with questions or issues, and I think that is incredibly valuable.

ConsEach store has its own challenges. I worked in a pretty rough area, but the management was understanding and helped us to deal with any problems that arose.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Sales Associate

Sales Associate (Current Employee)
Lawrenceville, NJ

I have been working at Forever 21 part-time for more than a year

ProsFashion forward, cool people, laid back. Always busy unless it is the early morning. Be prepared to work though!! Don't be a lazy.

ConsI wish we could have a longer break and this might only be particular to my store, but there is a lot of unfairness among the managers (not to the associates, between them)

Costumers can be very rude and it is a lot of hard work for crappy pay but you can easily move up.

Advice to Senior ManagementAll managers should have a say and do what they preach - do not be hypocrites.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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1 person found this helpful  

Loved Every Second

Sales Associate (Former Employee)
Riverside, CA

I worked at Forever 21 part-time for less than a year

ProsAwesome People, Fun Place to work.

ConsThe store was huge. And sometimes understaffed

Advice to Senior ManagementTighten up on less shopped areas

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Loved working here, a lot of it was due to the staff

Anonymous Employee (Current Employee)

I have been working at Forever 21

ProsFun work atmosphere, became friends with all of my coworkers.

Conshard to get the raises

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I have a great time working for them, because of the managers are very friendly.

Sales Associate (Current Employee)
Milpitas, CA

I have been working at Forever 21 part-time for more than a year

ProsI have fun because we get some great customers and I love doing customer service.

ConsThere are no down sides.

Advice to Senior ManagementThey need better communication

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Great place to work

Sales Assistant/Cashier/Stock/Housekeeping (Current Employee)
Dublin, Dublin (Ireland)

I have been working at Forever 21 part-time for more than a year

ProsGreat pay, working conditions and benefits. Staff are lovely and management are very understanding. All in all a great place to work.

ConsSometimes, if everyone isn't pulling their weight, you are kept back longer than expected and not compensated for this.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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easy job

Sale Associate (Current Employee)
Arlington, VA

I have been working at Forever 21 part-time for less than a year

Prosi like the job, been working there 4 weeks now, paid me good at $9.00 per hour, its my dream job

Constough time with costumer services

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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