Forrester Research

  www.forrester.com
  www.forrester.com

Forrester Research Reviews in Boston, MA

Updated September 18, 2014
Updated September 18, 2014
271 Reviews
3.6
271 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Forrester Research Chairman, President, and CEO George F. Colony
George F. Colony
207 Ratings

Review Highlights

Pros
  • The work-life balance at Forrester is really refreshing and strongly encouraged (in 37 reviews)

  • Working with extremely smart people and very flexible work environment (in 44 reviews)


Cons
  • Pay is on the lower side, but work/life balance and culture make up for it (in 12 reviews)

  • The communication of this back to senior management doesn't seem to be happening effectively (in 18 reviews)

More Highlights

134 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1. 2 people found this helpful  

    Tough work but rewarding for the motivated

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Analyst in Cambridge, MA
    Current Employee - Analyst in Cambridge, MA

    I have been working at Forrester Research full-time (more than 5 years)

    Pros

    Some flexibility to work at home but this is becoming increasingly difficult as they pressure analysts to be based out of an office. Forrester has recently bolstered its consulting support for analysts which creates more time for research. I get to write what I want, when I want, or at least for the most part. My direct manager is wonderful. The work is HARD and demanding. You need to be very motivated and proactive to be successful here. If you are, it is very rewarding and a positive work environment. Your calendar will be packed. Managing this will be huge to being successful. Willingness to collaborate with others is dependent on teams, whether people are meeting their goals, and the specific analysts.

    Cons

    Getting harder and harder to access our data and produce good research. Moving from an RA to an analyst is a tough but rewarding path. Unfortunately you are put on a lower salary path than if you've come in from outside. If you've worked your way up from being an RA, you likely will need to leave after a year or two of being an analyst/senior analyst. Luckily that's a good jump start for your career. There's a lot of travel, but if you've got a popular coverage area you can largely dictate if and when you travel (this is a pro and a con). Analysts with smaller or less popular coverage areas likely will need to travel a lot when it comes and also travel for a lot of unpaid events to get business. There's little reward for going above and beyond goals. This job requires diverse skill sets. You'll need to be able to write in the Forrester style, become an expert in a coverage area, be a strong speaker, be organized, and be able to pitch projects and advisory. Failure to do any of these could make it hard to meet your goals.

    Advice to ManagementAdvice

    Pay people more that you've spent the time and effort developing, or we'll leave.
    I love the move towards more metrics. Goals for the next quarter should be set in the first two weeks of the quarter. NOT after the quarter is already over. Nothing disgruntles an employee more than unfair goals getting pushed on them after the quarter is already over.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Great Work Culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Product Manager in Cambridge, MA
    Current Employee - Product Manager in Cambridge, MA

    I have been working at Forrester Research full-time (more than an year)

    Pros

    Smart ppl. The Work Culture is very open. There are no closed door cabins for anyone in the company. Summers are fun! Volleyball, Corn hole, Ping pong, Golf etc. HQ location is good.

    Cons

    Compensation could be better. There is some politics as you go higher.

    Advice to ManagementAdvice

    Benefits could be better - 401K match, bonus, profit sharing

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    On a steady decline over the past few years

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Cambridge, MA
    Current Employee - Anonymous Employee in Cambridge, MA

    I have been working at Forrester Research full-time (more than an year)

    Pros

    Forrester is a well-recognized brand and is respected in the industry. It provides analysts with the rare opportunity to be ahead of the trends, engage with thought leaders and be the go-to experts for big B2C and B2B brands. Great work/life balance which makes up for the cons listed below.

    Cons

    Work environment can be toxic due to a few primadonnas who use bully tactics against their own colleagues in order to sustain their huge egos. Lack of career development opportunities for analysts. Managers avoid the topic of "promotion" like the plague, which leads to analysts heading for the door when they hit the 3 year mark. Lack of leadership and poor people managers have created an "every man for himself" environment that favors politics over teamwork. The company has recently changed its attitude on remote workers, despite the fact that its offices are located in very expensive cities that are a commuter's worst nightmare. Considering all of the employees who are in remote locations, this can be perceived as a passive-aggressive tactic to get people to leave.

    Advice to ManagementAdvice

    Get up to speed on organizational culture and how to positively motivate employees. Get rid of the ego-centric bullies who inhibit open ideation and collaboration. Launch a career development plan for employees so there is a clear and fair promotion path. Reconsider your attitude towards remote workers and investigate opening satellite offices in client-heavy areas.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review
  5. 1 person found this helpful  

    Great Company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Director in Cambridge, MA
    Former Employee - Sales Director in Cambridge, MA

    I worked at Forrester Research full-time (more than 10 years)

    Pros

    Great Product, fantastic people, great work/life balance. Very smart and passionate people work there. They allow folks to grow and try new things which is great for younger folks just starting out.

    Cons

    Senior Management a bit disconnected, and the office location is dismal. The office building internally is beautiful, but it is in the middle of a field without access to anything without use of a car. Also, there has been a bit of transition happening lately, so much changeover in employees.

    Advice to ManagementAdvice

    Been doing things the same way for many years, need a bit more innovation.

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    Good company to work for out of college.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Research Associate in Cambridge, MA
    Current Employee - Research Associate in Cambridge, MA

    I have been working at Forrester Research full-time (more than an year)

    Pros

    Good work life balance, ability to work from home.

    Cons

    Management could be a little more interactive.

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    Buzzing atmosphere, but maybe not for technology roles.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Solutions Architect in Cambridge, MA
    Current Employee - Business Solutions Architect in Cambridge, MA

    I have been working at Forrester Research full-time (more than an year)

    Pros

    You'll be surrounded by smart people. It's always interesting to talk to colleagues. Management is very open and collaborative. You never feel in the dark about what's going on in the organization. Free access to read research - you'll be on top of all the market trends before they even happen. Organizational changes often to meet market needs so they're unlikely to ever get caught behind the times. Forrester lives in the future.

    Cons

    No path to promotion for technical roles. Work is not challenging. Pay is less than average.

    Recommends
    Approves of CEO
  8.  

    It will change your life...for the better.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Associate Account Manager in Cambridge, MA
    Current Employee - Associate Account Manager in Cambridge, MA

    I have been working at Forrester Research full-time (more than 5 years)

    Pros

    Work/life balance, incredible benefits, opportunity to work with brilliant minds and educated professionals, entrepreneurial culture, you get to work with influential business leaders in both IT and marketing, it improves business acumen, sharpens selling tool-sets, get to be on the cutting edge of business technology.

    Cons

    Low end of compensation for the industry, not many opportunities for growth/advancement/management. takes a one-size-fits all approach to products, too many layers of superfluous mid-management, training leaves much to be desired.

    Advice to ManagementAdvice

    Keep up the great work with how you regard your clients and employees, but get rid of the dead weight!

    Recommends
    Neutral Outlook
    Approves of CEO
  9.  

    Great place to learn and grow

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Associate Account Manager in Boston, MA
    Current Employee - Associate Account Manager in Boston, MA

    I have been working at Forrester Research full-time (more than 5 years)

    Pros

    Collaborative culture. Great place to learn and grow.

    Cons

    No path to promotion. Salary is not competitive.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    There a reason they have such high staff attrition

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Account Manager in Boston, MA
    Current Employee - Senior Account Manager in Boston, MA

    I have been working at Forrester Research full-time (more than 3 years)

    Pros

    Interesting content. Allows you to understand some hot areas of interest.

    Cons

    Constant change, which almost always effects sales negatively. With the new CSO trying to be more like Gartner in terms of the pricing but the Forrester is not Gartner. Huge lack in Infrastructure content. Lots of Analysts leaving at moment.

    Advice to ManagementAdvice

    Understand the impact on the front line before making decisions. Take a look outside the speadsheets to get a real world view on what is happening.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  11.  

    Great research company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Data Operations in Cambridge, MA
    Current Employee - Data Operations in Cambridge, MA

    I have been working at Forrester Research full-time (more than 5 years)

    Pros

    good working environment. flexible schedule.

    Cons

    the company is constantly changing and the organization is very complex and takes quite some time to understand different teams and their responsibilities.

    Advice to ManagementAdvice

    N/A

    Recommends
    Positive Outlook
    Approves of CEO

Forrester Research Photos

Work at Forrester Research? Share Your Experiences

Forrester Research

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.