Forrester Research Reviews

Updated May 26, 2015
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  1. Helpful (2)

    Great company to start your career in the tech industry... not so much if you want to progress there

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England (UK)
    Current Employee - Anonymous Employee in London, England (UK)

    I have been working at Forrester Research full-time

    Pros

    - good work environment, fun, intelligent and friendly people that are always willing to help - good product - great opportunity to learn about the tech industry - excellent networking opportunities - excellent office location

    Cons

    - very few opportunities to progress, no clear career path for most positions - too many unnecessary business processes slowing you down - unless you are in sales or a top analyst, there is little recognition for your work - non-transparent salary structure, bonus structure is demotivating - too many organizational changes coupled with unrealistic expectations from senior management - too US centric

    Advice to Management

    Get rid of processes that slow down and frustrate your employees, introduce a clear career path for each team/department, be more transparent on salaries and promote more employees outside the headquarters into senior management positions


  2. Lots of potential but too much naval gazing

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager in London, England (UK)
    Current Employee - Account Manager in London, England (UK)

    I have been working at Forrester Research full-time (More than a year)

    Recommends
    Negative Outlook
    Approves of CEO
    Recommends
    Negative Outlook
    Approves of CEO

    Pros

    Lots of very good, intelligent colleagues. Most people are keen to help each other achieve common goals Great clients. Ambitious company. Generally a good atmosphere in the office

    Cons

    Limited career opportunities Despite stating interest in Europe, still treated as a US outpost Losing some great people due to short term errors from senior management

    Advice to Management

    Less naval gazing from an ivory tower and get back to focusing on great client experiences


  3. Helpful (1)

    A great place to start a career that lost its way a little

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager in London, England (UK)
    Former Employee - Account Manager in London, England (UK)

    I worked at Forrester Research full-time (More than 5 years)

    Recommends
    Negative Outlook
    Disapproves of CEO
    Recommends
    Negative Outlook
    Disapproves of CEO

    Pros

    Great people, good culture, good quality product

    Cons

    Poor progression opportunities, dreadful sales management, unrealistic expectations resulting in a huge loss of staff in 2012,

    Advice to Management

    Re-evaluate how you reward your longest serving staff, so much good talent left recently due to foolish planning and compensations structures


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  5. Great people, lots of sales training opportunities, low salary compared to market

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager in London, England (UK)
    Current Employee - Account Manager in London, England (UK)

    I have been working at Forrester Research

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    The People/Team, Location of office, Training and Development, Work/Life balance, Clients- access to Executives

    Cons

    Political- it's who you know, Low compensation compared to competitors


  6. Growth, challenge, networking

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Advisor in London, England (UK)
    Current Employee - Senior Advisor in London, England (UK)

    I have been working at Forrester Research

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    Growth, challenge, networking, client base

    Cons

    Individual performance is diluted by the fact that goals are heavily team performance impacted, and the 'matrix' concept is a tremendous dis-incentive.,

    Advice to Management

    Growth in the past 4 years has outpaced management's progress in evolving the resourcing and performance measurement criteria. The leadership needs to upgrade and update their thinking.


  7. Helpful (4)

    No recognition no matter the effort, no opportunities - beware!

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in London, England (UK)
    Former Employee - Anonymous Employee in London, England (UK)

    I worked at Forrester Research

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Good name to have on your resume. Fun, intelligent people to work with, relaxed working environment

    Cons

    Very few opportunities for advancement/promotions, while on the surface it seems to be the case that there are many. Forrester is a highly political place (even though this is only typical of a much larger company) - you can only win if you know the game and play by the rules. There is an unbelievable amount of red-tape to jump through in order to accomplish the smallest task (at the expense of productivity and quality), and employees are encouraged to invent more "processes" in order to receive praise/promotions, which is extremely counterproductive. The HR department is bloated with unnecessary made-up positions. The turn-over is very high, no doubt due to inadequate level of compensation compared to other similar companies, and no appreciation whatsoever for the hard effort and the extra hours.

    Advice to Management

    Slash half of HR, reduce the number of processes and instead focus on the quality of deliverables.


  8. Helpful (2)

    Working at Forrester

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England (UK)
    Current Employee - Anonymous Employee in London, England (UK)

    I have been working at Forrester Research

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Forrester gives you the opportunity to work with a very smart bunch of analysts, has a great data library and it's a very good place to start your career in the market reserach world.

    Cons

    the managemnet at Forrester is terrible, the atmos[here is one of competition rather than collaboration and the focus is on winning advisory and consulting work than delivering syndicated research.

    Advice to Management

    The management nees to communciate better with employees, understand their day-to-day responsibilites and issues and provide support in developing their careers


  9. Helpful (2)

    A great place to learn.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Consultant in London, England (UK)
    Former Employee - Consultant in London, England (UK)

    I worked at Forrester Research

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    An intellectually challenging work environment with lots of learning opportunities. Great people to work with, Forrester employees tend to be really nice and friendly .

    Cons

    No career development path, the initiatives in this space just don't work and there's no follow up on the review systems in place.

    Advice to Management

    The bonus compensation system is demotivating for anyone other than analyst or a sales person. Analyst who overperform on their advisory goal get compensated directly for this, sales gets a commission on all their deals, all other employees only get a bonus if the company performs according to plan without taking into account their personal performance.


  10. Helpful (2)

    Wonderful company but very frustrating long term.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Analyst in London, England (UK)
    Former Employee - Analyst in London, England (UK)

    I worked at Forrester Research

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    - Great place to gain a diverse range of experience on IT usage in different industries. Job varies greatly from day to day offering a huge amount of variety - Very motivated and intelligent co-workers - Generally very good atmosphere in London office - Nice office, great location in central London - Good work life balance, and allowed flexible work hours - Well recognized brand - Opportunities to work with great clients (most of whom are Global 500) - Regular company communication and updates - Very good pay package especially for a company of its size

    Cons

    - Very change averse (unless change is being dictated by exec management). Swimming against the stream will get you absolutely nowhere - Culture encouraged by Colony around competition for consulting work leads to constant turf wars and coverage area fiefdoms. Extreme arrogance from certain analysts is tolerated and seemingly even encouraged - A lot of internal meetings that lead to more internal meetings -- rarely accomplish anything and are often just a chance for people to winge at impotent middle management - Bonus structure was ridiculous - Lack of local management and thus control over career trajectory - Incredibly US centric

    Advice to Management

    Take a step back and give middle management more control. Moral at the company continues to decline and many believe that executive management has become completely out of touch with the day to day challenges and realities of most employees.


  11. A good place to work if...

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Consultant in London, England (UK)
    Former Employee - Consultant in London, England (UK)

    I worked at Forrester Research

    No opinion of CEO
    No opinion of CEO

    Pros

    Great networking opportunities, good brand awarness, learning within the organization, good exposure, good balance working/private life, friendly environment, dynamic and international environment.

    Cons

    No career development plan in place. No clear and direct impact on bonuses. Too many reorganizations.

    Advice to Management

    To think and plan > 3 months. Invest more in people development.



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