Forrester Research

  www.forrester.com
  www.forrester.com

Forrester Research Reviews in London, England

Updated December 2, 2014
Updated December 2, 2014
272 Reviews
3.6
272 Reviews
Rating Trends

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Approve of CEO
Forrester Research Chairman, President, and CEO George F. Colony
George F. Colony
208 Ratings

Review Highlights

Pros
  • The work-life balance at Forrester is really refreshing and strongly encouraged (in 37 reviews)

  • Working with extremely smart people and very flexible work environment (in 44 reviews)


Cons
  • Pay is on the lower side, but work/life balance and culture make up for it (in 12 reviews)

  • The communication of this back to senior management doesn't seem to be happening effectively (in 18 reviews)

More Highlights

18 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Lots of potential but too much naval gazing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Manager in London, England (UK)
    Current Employee - Account Manager in London, England (UK)

    I have been working at Forrester Research full-time (more than an year)

    Pros

    Lots of very good, intelligent colleagues.
    Most people are keen to help each other achieve common goals
    Great clients.
    Ambitious company.
    Generally a good atmosphere in the office

    Cons

    Limited career opportunities
    Despite stating interest in Europe, still treated as a US outpost
    Losing some great people due to short term errors from senior management

    Advice to ManagementAdvice

    Less naval gazing from an ivory tower and get back to focusing on great client experiences

    Recommends
    Negative Outlook
    Approves of CEO
  2.  

    Great people, lots of sales training opportunities, low salary compared to market

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Account Manager in London, England (UK)
    Current Employee - Account Manager in London, England (UK)

    I have been working at Forrester Research

    Pros

    The People/Team, Location of office, Training and Development, Work/Life balance, Clients- access to Executives

    Cons

    Political- it's who you know, Low compensation compared to competitors

    Doesn't Recommend
    No opinion of CEO
  3.  

    Growth, challenge, networking

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Senior Advisor in London, England (UK)
    Current Employee - Senior Advisor in London, England (UK)

    I have been working at Forrester Research

    Pros

    Growth, challenge, networking, client base

    Cons

    Individual performance is diluted by the fact that goals are heavily team performance impacted, and the 'matrix' concept is a tremendous dis-incentive.,

    Advice to ManagementAdvice

    Growth in the past 4 years has outpaced management's progress in evolving the resourcing and performance measurement criteria. The leadership needs to upgrade and update their thinking.

    Recommends
    Approves of CEO
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  5. 4 people found this helpful  

    No recognition no matter the effort, no opportunities - beware!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee in London, England (UK)
    Former Employee - Anonymous Employee in London, England (UK)

    I worked at Forrester Research

    Pros

    Good name to have on your resume. Fun, intelligent people to work with, relaxed working environment

    Cons

    Very few opportunities for advancement/promotions, while on the surface it seems to be the case that there are many. Forrester is a highly political place (even though this is only typical of a much larger company) - you can only win if you know the game and play by the rules. There is an unbelievable amount of red-tape to jump through in order to accomplish the smallest task (at the expense of productivity and quality), and employees are encouraged to invent more "processes" in order to receive praise/promotions, which is extremely counterproductive. The HR department is bloated with unnecessary made-up positions. The turn-over is very high, no doubt due to inadequate level of compensation compared to other similar companies, and no appreciation whatsoever for the hard effort and the extra hours.

    Advice to ManagementAdvice

    Slash half of HR, reduce the number of processes and instead focus on the quality of deliverables.

    Doesn't Recommend
    Disapproves of CEO
  6. 2 people found this helpful  

    Working at Forrester

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in London, England (UK)
    Current Employee - Anonymous Employee in London, England (UK)

    I have been working at Forrester Research

    Pros

    Forrester gives you the opportunity to work with a very smart bunch of analysts, has a great data library and it's a very good place to start your career in the market reserach world.

    Cons

    the managemnet at Forrester is terrible, the atmos[here is one of competition rather than collaboration and the focus is on winning advisory and consulting work than delivering syndicated research.

    Advice to ManagementAdvice

    The management nees to communciate better with employees, understand their day-to-day responsibilites and issues and provide support in developing their careers

    Doesn't Recommend
    Disapproves of CEO
  7. 2 people found this helpful  

    A great place to learn.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Consultant in London, England (UK)
    Former Employee - Consultant in London, England (UK)

    I worked at Forrester Research

    Pros

    An intellectually challenging work environment with lots of learning opportunities.
    Great people to work with, Forrester employees tend to be really nice and friendly .

    Cons

    No career development path, the initiatives in this space just don't work and there's no follow up on the review systems in place.

    Advice to ManagementAdvice

    The bonus compensation system is demotivating for anyone other than analyst or a sales person.

    Analyst who overperform on their advisory goal get compensated directly for this, sales gets a commission on all their deals, all other employees only get a bonus if the company performs according to plan without taking into account their personal performance.

    Recommends
    Approves of CEO
  8. 2 people found this helpful  

    Wonderful company but very frustrating long term.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Analyst in London, England (UK)
    Former Employee - Analyst in London, England (UK)

    I worked at Forrester Research

    Pros

    - Great place to gain a diverse range of experience on IT usage in different industries. Job varies greatly from day to day offering a huge amount of variety
    - Very motivated and intelligent co-workers
    - Generally very good atmosphere in London office
    - Nice office, great location in central London
    - Good work life balance, and allowed flexible work hours
    - Well recognized brand
    - Opportunities to work with great clients (most of whom are Global 500)
    - Regular company communication and updates
    - Very good pay package especially for a company of its size

    Cons

    - Very change averse (unless change is being dictated by exec management). Swimming against the stream will get you absolutely nowhere
    - Culture encouraged by Colony around competition for consulting work leads to constant turf wars and coverage area fiefdoms. Extreme arrogance from certain analysts is tolerated and seemingly even encouraged
    - A lot of internal meetings that lead to more internal meetings -- rarely accomplish anything and are often just a chance for people to winge at impotent middle management
    - Bonus structure was ridiculous
    - Lack of local management and thus control over career trajectory
    - Incredibly US centric

    Advice to ManagementAdvice

    Take a step back and give middle management more control. Moral at the company continues to decline and many believe that executive management has become completely out of touch with the day to day challenges and realities of most employees.

    Doesn't Recommend
    Disapproves of CEO
  9.  

    A good place to work if...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Consultant in London, England (UK)
    Former Employee - Consultant in London, England (UK)

    I worked at Forrester Research

    Pros

    Great networking opportunities, good brand awarness, learning within the organization, good exposure, good balance working/private life, friendly environment, dynamic and international environment.

    Cons

    No career development plan in place. No clear and direct impact on bonuses. Too many reorganizations.

    Advice to ManagementAdvice

    To think and plan > 3 months. Invest more in people development.

    No opinion of CEO

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