Forrester Research

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Forrester Research Reviews

Updated September 18, 2014
Updated September 18, 2014
268 Reviews
3.7
268 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Forrester Research Chairman, President, and CEO George F. Colony
George F. Colony
206 Ratings

Review Highlights

Pros
  • The work-life balance at Forrester is really refreshing and strongly encouraged (in 31 reviews)

  • Really smart people and has a great place in the market (in 42 reviews)


Cons
  • Pay is on the lower side, but work/life balance and culture make up for it (in 12 reviews)

  • There is a hesitence to speak the truth to senior management (in 15 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 4 people found this helpful  

    Over the river and through the woods

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Executive  in  Cambridge, MA
    Former Employee - Sales Executive in Cambridge, MA

    I worked at Forrester Research full-time for more than 3 years

    Pros

    During my tenure at Forrester, I was fortunate enough to have great managers who cared about my professional development and really helped me further my career. My team was a bunch of rock stars and working with them was by far the best part of the job. Other highlights include working with tech industry giants, and having Forrester on your resume to back up your street cred.

    Cons

    The Cambridge office location is horrible. Rely on public transportation? Good news: It's only a 10 minute walk from the end of the red line, into the woods, down a dirt path, and through a blaze of goose poop. In below freezing winter conditions you can play "try to guess when the shuttle bus will actually show up." Just don't wait inside -- driver does not play nice if you try to wait inside. Driving in? Unless you plan on getting there at 6 am or leaving past 7pm, you're stuck in the inevitable Alewife rotary cluster for who knows how long. The place feels like a prison because once you're there, you're isolated.

    Assh*les abound at Forrester -- most noticeably in the analyst ranks. On the bright side, you'll have some very thick skin when you come out on the other side.

    Quarterly goal structure discourages collaboration across teams because no one has time to spare for longer projects that don't fall within the predetermined goal guidelines.

    Advice to ManagementAdvice

    George doesn't walk on water. You'd save yourselves a lot of frustration if someone could finally grow a pair and tell him as much.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 1 person found this helpful  

    Culture is a double-edged sword

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director, Business Development  in  Cambridge, MA
    Former Employee - Director, Business Development in Cambridge, MA

    I worked at Forrester Research full-time for more than 5 years

    Pros

    Some of the smartest analysts in the industry. Brand has a terrific reputation. Company never rests on its laurels.

    Cons

    CEO claims to thrive on change, but firm struggles to manage it... Constant re-organizations and compensation plan changes translate to high employee turnover... This creates headaches for remaining employees -- and some clients.

    Advice to ManagementAdvice

    Pick a course and stick with it -- at least long enough to understand/measure the impact on employees and clients. Also, show more appreciation to your employees, the research is great, but it does not "sell itself".

    Recommends
    Neutral Outlook
    Approves of CEO
  3. 1 person found this helpful  

    Challenging and rewarding career with the most amazing culture ever!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Director
    Current Employee - Sales Director

    I have been working at Forrester Research full-time for more than 3 years

    Pros

    The people are fantastic. The collaboration across the team is awesome. The compensation is great. Work / Life balance is excellent

    Cons

    The complexity of navigating across the internal ecosystem

    Advice to ManagementAdvice

    Innovate beyond written research and meet people where they are......which is "on the go"

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Mostly positive, but the constant change is wearing me down.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Cambridge, MA
    Current Employee - Anonymous Employee in Cambridge, MA

    I have been working at Forrester Research full-time for more than 5 years

    Pros

    Work/life balance is a priority here and much appreciated. Smart, curious, friendly people work here. The Cambridge office is in a beautiful building.

    Cons

    Constant change is daunting and demoralizing.

    Advice to ManagementAdvice

    Let it rest. Give employees a chance to catch their breath.

    Recommends
    Neutral Outlook
    Disapproves of CEO
  6.  

    Great place to grow in your career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Cambridge, MA
    Current Employee - Anonymous Employee in Cambridge, MA

    I have been working at Forrester Research full-time for more than 3 years

    Pros

    Smart and interesting coworkers, good upward mobility, good work/life balance, opportunities for travel and for telecommuting

    Cons

    Compensation a little low, new location is further from Boston

    Advice to ManagementAdvice

    Keep doing the quarterly company meetings. It helps to keep everyone motivated.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    good learning experience

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Forrester Research

    Pros

    surrounded by a lot of smart people

    Cons

    opportunities for moving up are limited

  8.  

    Very helpful internship

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Co-op Web Applications Intern  in  Cambridge, MA
    Current Employee - Co-op Web Applications Intern in Cambridge, MA

    I have been working at Forrester Research as an intern for less than a year

    Pros

    You get to really talk to the people around. There is also a very clear chain of command. I was taught very well and learned how to communicate effectively throughout different parts of the company office and also to the people overseas. Office is well put together, clean, well-lit, and generous with space. Place comes with a gym and a decently priced and high selection cafeteria.

    Cons

    There is nothing I can complain about that doesn't concern specific people.

    Advice to ManagementAdvice

    Keep it up. I actually had a really hard time trying to write in the cons section

    Recommends
    Neutral Outlook
    No opinion of CEO
  9.  

    Great Company but changes strategy to often and too quickly

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Cambridge, MA
    Current Employee - Anonymous Employee in Cambridge, MA

    I have been working at Forrester Research full-time for more than 10 years

    Pros

    Intelligent and engaging people to work with. Excellent morale in most areas. It is particularly welcoming to the musically inclined. Instruments in the cafe to play with and small band competitions.

    Cons

    Seems to change strategic focus every other year. Sometimes it feels like change for changes sake. There is a hesitence to speak the truth to senior management.

    Advice to ManagementAdvice

    Set the bar higher for sweeping changes. The problem is not our internal org structure. If you want to grow the business look at each and every customer interaction and make it valuable and delightful for the customer.

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    A great place to learn where every day is different.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Consultant  in  Cambridge, MA
    Current Employee - Consultant in Cambridge, MA

    I have been working at Forrester Research full-time for more than 3 years

    Pros

    Forrester employs some of the best and brightest in research. It is a demanding environment in that you are expected to learn quickly, but once you gain skills and experience, you are given the opportunity to take on more responsibility.

    Cons

    The pace is very fast with not a lot of job training.

    Advice to ManagementAdvice

    Offer more training with competency milestones for employees to hit.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Former Employee

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Executive Assistant  in  Boston, MA
    Former Employee - Executive Assistant in Boston, MA

    I worked at Forrester Research full-time for more than 3 years

    Pros

    Great lessons learned while there.

    Cons

    Snotty team mates, the hate was thick.

    Advice to ManagementAdvice

    Wouldn't matter.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

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