Four Seasons Reviews

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2.0
Recommend to a friend
Approve of CEO
Four Seasons CEO Allen Smith
Allen Smith
0 Ratings

Pros
  • Great benefits and office environment (in 22 reviews)

  • very strong engagement with the guests build a deep relationship with the company and staff around the world (in 11 reviews)

Cons
  • Work-life balance can be a little "off" depending on what department you work in (in 25 reviews)

  • long hours and can usually expect to work overtime (in 17 reviews)

More Pros and Cons

2 Employee Reviews

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  1. An underwhelming experience characterized by an unnecessarily tense operational environment

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Guest Services in Toronto, ON (Canada)
    Former Employee - Guest Services in Toronto, ON (Canada)
    Doesn't Recommend
    No opinion of CEO

    Pros

    -Good benefits relevant to industry standard -Challenging, high service environment

    Cons

    -Complexities and bureaucracy of unionised positions -Existence of 'not my job culture' -New employees are disadvantaged by union seniority -Poor scheduling -Inconsistency of management decisions

    Advice to Management

    I would suggest treating new employees as more valuable, as well as recognising a job well done, not just 'room for improvement'. I would recommend that senior management cuts ties with the union, as the benefits for most employees are negligible at most.


  2. Looks good to have on a resume but benefits only look good on paper and management does not walk the walk.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Health Club Attendant in Toronto, ON (Canada)
    Former Employee - Health Club Attendant in Toronto, ON (Canada)
    Doesn't Recommend
    Disapproves of CEO

    Pros

    They have an outstanding reputation that looks great on a resume. They hire the best people.

    Cons

    Management has gone downhill and the founder is out of touch with reality. Double standard for equal treatment. Getting time off is difficult and people are unwilling to help others out with time off.

    Advice to Management

    Don't act like you're better than the regular employees. Walk the walk and give personal feedback for performance. Nobody wants to be congratulated by a general company wide email when the sender has never bothered to introduce themselves.



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