Four Seasons

  www.fourseasons.com
  www.fourseasons.com

Four Seasons Reviews in Canada

Updated November 29, 2014
Updated November 29, 2014
271 Reviews
3.8
271 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Four Seasons CEO Allen Smith
Allen Smith
48 Ratings

Review Highlights

Pros
  • Great benefits, employee purchasing of hotel amenities and comp nights to all hotels (in 22 reviews)

  • there perks that the company give you such as nights away in any four seasons hotel around the world is mind blowing (in 11 reviews)


Cons
  • Work-life balance can be a little "off" depending on what department you work in (in 25 reviews)

  • The very high standards that must be kept, the very long hours and working with many people at once (in 17 reviews)

More Highlights

21 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1. 2 people found this helpful  

    Not at all what they claim to be, very disappointed.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Guest Services in Toronto, ON (Canada)
    Former Employee - Guest Services in Toronto, ON (Canada)

    I worked at Four Seasons full-time (less than an year)

    Pros

    -Free nights at any Four Seasons Hotel after so many years of service.
    -Meals during your shift are provided by the company.

    Cons

    -Very low wages in an industry that already has below average wages, even compared to other hotels.
    -Very disorganized management team, lacking even the most basic management skills.
    -No fluidity and continuity in management decisions.
    -Too much "politics" and gossip between employees and management.
    -No job security, suspicious hiring/firing practices.

    Advice to ManagementAdvice

    You need to get some kind of flow of communication and have ALL management on the same page. You can't expect people to do their jobs properly when they are told four different things from four different managers.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    An underwhelming experience characterized by an unnecessarily tense operational environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Guest Services in Toronto, ON (Canada)
    Former Employee - Guest Services in Toronto, ON (Canada)

    I worked at Four Seasons

    Pros

    -Good benefits relevant to industry standard
    -Challenging, high service environment

    Cons

    -Complexities and bureaucracy of unionised positions
    -Existence of 'not my job culture'
    -New employees are disadvantaged by union seniority
    -Poor scheduling
    -Inconsistency of management decisions

    Advice to ManagementAdvice

    I would suggest treating new employees as more valuable, as well as recognising a job well done, not just 'room for improvement'. I would recommend that senior management cuts ties with the union, as the benefits for most employees are negligible at most.

    Doesn't Recommend
    No opinion of CEO
  3.  

    Looks good to have on a resume but benefits only look good on paper and management does not walk the walk.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Health Club Attendant in Toronto, ON (Canada)
    Former Employee - Health Club Attendant in Toronto, ON (Canada)

    I worked at Four Seasons

    Pros

    They have an outstanding reputation that looks great on a resume. They hire the best people.

    Cons

    Management has gone downhill and the founder is out of touch with reality. Double standard for equal treatment. Getting time off is difficult and people are unwilling to help others out with time off.

    Advice to ManagementAdvice

    Don't act like you're better than the regular employees. Walk the walk and give personal feedback for performance. Nobody wants to be congratulated by a general company wide email when the sender has never bothered to introduce themselves.

    Doesn't Recommend
    Disapproves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Great company, bad department

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Four Seasons full-time

    Pros

    Corporate office has a lot of perks, and a positive attitude.

    Cons

    Floors don't communicate with each other, and are in a constant state of in-fighting. Capital Planning and Procurement department is a the forefront of the in-fighting, often advising their team members not to communicate with anyone on another floor.

    Doesn't Recommend
    Approves of CEO
  6. 1 person found this helpful  

    No work/life balance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Concierge in Vancouver, BC (Canada)
    Current Employee - Concierge in Vancouver, BC (Canada)

    I have been working at Four Seasons full-time (more than 3 years)

    Pros

    Benefits, good perks such as free hotel stays in any four seasons property,

    Cons

    Huge penalties for honest mistakes

    Advice to ManagementAdvice

    Set up an employee feedback program

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  7. 2 people found this helpful  

    Amazing people used to wowrk there..

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Gues Services in Toronto, ON (Canada)
    Former Employee - Gues Services in Toronto, ON (Canada)

    I worked at Four Seasons part-time (more than 5 years)

    Pros

    Well organized establishment with a lot of well educated and experienced people.

    Cons

    They do not care for their people as much as they want it to show in the media

    Advice to ManagementAdvice

    Be true to your golden rule and lead by example

    Recommends
    Approves of CEO
  8.  

    Average

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Toronto, ON (Canada)
    Current Employee - Anonymous Employee in Toronto, ON (Canada)

    I have been working at Four Seasons

    Pros

    Comp Nights, great benefits and work environment

    Cons

    Takes forever to advance, and do not feel pay is fair

    Advice to ManagementAdvice

    Pay better

    Approves of CEO
  9.  

    Great Company to work with

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Toronto, ON (Canada)
    Former Employee - Anonymous Employee in Toronto, ON (Canada)

    I worked at Four Seasons full-time (more than 10 years)

    Pros

    Great brand reputation globally. Strong and knowledgable leadership and great culture.

    Cons

    Salary and Benefit are just average if compared within industry.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Good

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Four Seasons

    Pros

    Good work environment. Beautiful office building with catering on site.

    Cons

    Need an office in downtown Toronto. Location is in the middle of no where.

  11. 1 person found this helpful  

    Great Canadian Company with a great culture.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Four Seasons full-time (more than an year)

    Pros

    Four Seasons Provides great training, and has really good benefits, and a great sense of community involvement. It also has a very good company culture.

    Cons

    Low pay for the number of hours worked and volume of work to be completed. Bottom line of the company is profit, and since the third party owners decide where the money is to be spent, it's hard to be motivated to do well in your own role and department, when it's clear they only care about the guests in the end. Not enough resources available as the property is very tightly budgeted, and it's hard to get the job done. In the end, the lower salary unfortunately outweighs all the pros.

    Recommends
    Neutral Outlook
    Approves of CEO

Four Seasons Photos

Work at Four Seasons? Share Your Experiences

Four Seasons

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.