Four Seasons Reviews

Updated July 28, 2015
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324 Employee Reviews

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  1. My review

    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Four Seasons

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Excellent Benefits. learned a lot about professionalism.

    Cons

    Hard to switch positions once in the door. attention to detail is a must


  2. You will get out what you put in.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Bartender in Los Angeles, CA
    Current Employee - Bartender in Los Angeles, CA

    I have been working at Four Seasons full-time (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    -Possibilities for horizontal movement, cross-training. -Quality of guests whom we interact with - entrepreneurs, scholars, businessmen, artists, athletes, the list goes on... -Thorough and detailed training programs. -Benefits package. -Locker rooms w/full bathroom facilities, fresh uniform provided daily. Complimentary meals. -You can hold your head high telling someone you hold a Front of House position at a Four Seasons. This is demanding work!

    Cons

    -Working holidays + late hours for certain positions, but nature of industry. -High expectations, stressful work environment. Important to pursue balance in personal life. -Inconsistency of training programs. Not booked regularly enough.

    Advice to Management

    -Make an effort to acquaint yourself with your staff outside of the job. Greatly opens lines of communication and fosters understanding.


  3. Canvassing

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Four Seasons full-time

    Disapproves of CEO
    Disapproves of CEO

    Pros

    Its a small company so your voice is heard

    Cons

    The owners are not the nicest individuals to work for


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Internship Trainee

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Four Seasons

    Pros

    Loved the experience - great company culture

    Cons

    Maybe a more structured intern program


  6. Fantastic training and support that enables real success.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - PBX Operator in Vail, CO
    Former Employee - PBX Operator in Vail, CO

    I worked at Four Seasons

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Gorgeous atmosphere, classy clientele, top of the line training and exposure, progressive technologies, real career opportunity world wide in beautiful places.

    Cons

    Hospitality is always challenging in terms of service demands. The affluent customer can be easier or more difficult - it's kind of surprising. Hours can be long or require a lot of actual standing. Pay is still not what it could be.

    Advice to Management

    For those not directly at the front lines of service - meaning people tucked away from the glamour positions... opportunities to mix and learn. for instance, bring the PBX Operator out of their cubicle for a day or two a month and let them experience a day at the front desk or along side a concierge or have them cook for a day if they so choose.


  7. Server

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee in Scottsdale, AZ
    Former Employee - Anonymous Employee in Scottsdale, AZ

    I worked at Four Seasons (More than a year)

    Pros

    Great benefits and comp nights

    Cons

    they take advantage of your schedule and ask you to work ridiculous hours


  8. Helpful (1)

    Management Trainee

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Management Trainee in Atlanta, GA
    Former Employee - Management Trainee in Atlanta, GA

    I worked at Four Seasons full-time (More than a year)

    Doesn't Recommend
    Doesn't Recommend

    Pros

    Allows you to work in different locations around the world. Good name to have on your resume.

    Cons

    Atlanta property is disorganized had no idea what a management trainee is supposed to do. I relocated to join what I thought was a world class program. It paid $10 an hour. I am not joking.

    Advice to Management

    Have a clear understanding of what the management training program consists of and implement accordingly.


  9. Amazing company, great culture!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Las Vegas, NV
    Former Employee - Anonymous Employee in Las Vegas, NV

    I worked at Four Seasons full-time (More than 5 years)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    FS will train you better than any other hotel brand! They have strict standards and will expect you to perform at or above them but it's a great place to work! I would go back in a heartbeat!

    Cons

    The pay isn't always as great as it could be but having Four Seasons on your resume is a door-opener!

    Advice to Management

    Keep up the great work!!


  10. Excellent Hospitality Company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous
    Former Employee - Anonymous

    I worked at Four Seasons full-time

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Excellent career development, if you want to stay in hospitality. Company really cares about employees. Potential to transfer to other locations

    Cons

    Some management hierarchy, turn around (as expected in hospitality), lower end employees not often respected

    Advice to Management

    Treat the lower level employees with more respect


  11. Helpful (5)

    Ridiculous

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Hostess in Washington, DC
    Former Employee - Hostess in Washington, DC

    I worked at Four Seasons full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    - Free uniforms/valet, comp nights and food are amazing perks. - All the employees are generally very nice. - The opportunity to interact with extremely interesting guests is great.

    Cons

    - If you are a lower level employee, management could care less about you and has no problem scheduling for days that you outlined you can't work. - Incredibly long hours; management will have you doing tasks that are not in your job description that they should be doing, but they prefer to use your brain power instead. - If your department is short staffed, management will schedule you for 50+ hours a week without consulting you about it and pretend like your schedule is normal. - NO WORK/LIFE BALANCE AT ALL. - While being able to say you work for the Four Seasons is awesome, the long hours and extreme disrespect from management is not worth it.

    Advice to Management

    Treat employees like human beings as opposed to machines.



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