Four Seasons

  www.fourseasons.com
  www.fourseasons.com

Four Seasons Reviews

Updated November 21, 2014
Updated November 21, 2014
262 Reviews
3.7
262 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Four Seasons CEO Allen Smith
Allen Smith
42 Ratings

Review Highlights

Pros
  • there perks that the company give you such as nights away in any four seasons hotel around the world is mind blowing (in 11 reviews)

  • Great benefits, employee purchasing of hotel amenities and comp nights to all hotels (in 21 reviews)


Cons
  • Work-life balance can be a little "off" depending on what department you work in (in 25 reviews)

  • The very high standards that must be kept, the very long hours and working with many people at once (in 17 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Very good, but not as good as it used to be.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director of Marketing in New York, NY
    Former Employee - Director of Marketing in New York, NY

    I worked at Four Seasons full-time (more than 10 years)

    Pros

    Strong brand, excellent products and service and employee benefits (although not health care).

    Cons

    Do not always walk the talk as a brand.

    Advice to ManagementAdvice

    Ask field teams for their thoughts before making field team decisions.

    Recommends
    Negative Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    Good company but long hours

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director of Guest Services in Scottsdale, AZ
    Current Employee - Director of Guest Services in Scottsdale, AZ

    I have been working at Four Seasons full-time (more than 8 years)

    Pros

    Coworkers!!!! After spending 11-12 hours a day plus going in on some days off, it all comes down to your colleagues. You see them more than your family. The ability to travel within the company is fun as you advance your career as well.

    Cons

    Hours per day. Money is good for what you actually do on a daily basis but pales based on the hours you have to put in. The need to move to undesirable locations in order to pursue advancement.

    Recommends
    Neutral Outlook
    Approves of CEO
  3. 1 person found this helpful  

    Good company that cares for its employees, but work-life balance is hard to strike.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Los Angeles, CA
    Current Employee - Anonymous Employee in Los Angeles, CA

    I have been working at Four Seasons full-time (more than an year)

    Pros

    -Complimentary nights at other Four Seasons hotels (it can be tough to get these, so you often have to know the right people)
    -Great employees and team work
    -Good MIT (Manager in Training) program for college grads

    Cons

    -As in all hotel companies, the schedule is horrible. Unless you're in an administrative department you do not know your schedule ahead of time, weekends are precious, holidays are scarce, etc.
    -Upper management and executive committee are constantly worried about their bonuses and the budget and therefore under staffing is a chronic issue
    -High turnover adds to under staffing
    -Having to put in a certain amount of years before receiving a promotion, regardless of performance and merit

    Advice to ManagementAdvice

    You get out what you put in. Stop under staffing the hotels and burning out your employees.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5.  

    Great people, outdated property

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Intern
    Former Employee - Intern

    I worked at Four Seasons as an intern (less than an year)

    Pros

    The employees are so friendly and nice, but their thinking is a little outdated. You may be the top in the industry, but you need to keep up with the times in order to stay on top.

    Cons

    No pay for internships, union discussions and fights are terrible

    Advice to ManagementAdvice

    Need a change in corporate culture - cultivating friendly talent is good, but won't get you far in the long run. Pay your interns.

    Recommends
    Neutral Outlook
    Approves of CEO
  6.  

    Decent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - First Cook (Chef De Partie) in Denver, CO
    Former Employee - First Cook (Chef De Partie) in Denver, CO

    I worked at Four Seasons full-time (more than 3 years)

    Pros

    They have good benefits and some great team members

    Cons

    the management team for the F&B department is very lacking.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  7. 1 person found this helpful  

    Wonderful Learning Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Four Seasons full-time (more than 5 years)

    Pros

    The staff is so diverse. The relationships you that build are genuine.

    Cons

    There has been so many changes in the company, management staff and style particularly.
    It seems as if the needs of the employees no longer matter.

    Advice to ManagementAdvice

    The employees have a first hand account of what the guest want and need. Listen to what they have to say. Happy employees make for happy guest.

    Recommends
    Neutral Outlook
    Approves of CEO
  8. 1 person found this helpful  

    Great experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales and Marketing Intern in Beverly Hills, CA
    Current Employee - Sales and Marketing Intern in Beverly Hills, CA

    I have been working at Four Seasons as an intern (less than an year)

    Pros

    Good benefits, good hours, had a really nice manager. Office culture was great, everyone got along really well, but a lot of the times people weren't in the office

    Cons

    A little boring work. I was only an intern and so i didn't get to do a lot of things.

    Recommends
    Neutral Outlook
    Approves of CEO
  9. 1 person found this helpful  

    Great company

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Four Seasons

    Pros

    Great company to work for

    Cons

    Can't think of any cons

  10.  

    This was a great place to work! Highly recommended!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Conference Services Manager in Chicago, IL
    Former Employee - Conference Services Manager in Chicago, IL

    I worked at Four Seasons full-time (more than 5 years)

    Pros

    The benefits are fantastic
    The culture is very family oriented
    There is significant room for advancement if you show interest
    They have lightened up on the dress code

    Cons

    Work-life balance can be a little "off" depending on what department you work in.

    Recommends
    Positive Outlook
    Approves of CEO
  11. 1 person found this helpful  

    An Unforgettable Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Massage Therapist in Saint Louis, MO
    Former Employee - Massage Therapist in Saint Louis, MO

    I worked at Four Seasons full-time (more than 5 years)

    Pros

    I met and worked alongside many extraordinary individuals. I had the opportunity to work with top of the line equipment and luxury product lines.

    Cons

    In 6 years there was a decrease in pay more than once, and this was not the hourly minimum wage, but the commission of service for those professionals who hold a license and provide the liability insurance, as well as the high retention and service sales.

    Advice to ManagementAdvice

    Better communication with employees, especially with compensation and changes within the department. More acknowledgement and consideration to those who started employment at the property since opening day.

    Recommends
    Neutral Outlook
    Approves of CEO

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