Four Seasons Reviews

Updated August 26, 2015
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4.0
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Four Seasons CEO Allen Smith
Allen Smith
18 Ratings

Pros
  • Great benefits and office environment (in 22 reviews)

  • very strong engagement with the guests build a deep relationship with the company and staff around the world (in 11 reviews)

Cons
  • Work-life balance can be a little "off" depending on what department you work in (in 25 reviews)

  • long hours and can usually expect to work overtime (in 17 reviews)

More Pros and Cons

74 Employee Reviews

Sort: Popular Rating Date
  1. World class Hotels and Resorts

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Fast paced work environment. Surrounded by outgoing colleagues with strong work ethics. Beautiful property with high class guests.

    Cons

    Typical cons of working in the hospitality industry. Work long irregular hours, weekends, and holidays. Schedule will change frequently resulting in poor life balance. Constant turn over at line level and middle management.


  2. mostly great

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Four Seasons full-time

    Pros

    Culture and pay are great. Health Ins, 401k and free rooms, awesome.

    Cons

    Promotions are not based on skills but more who you know.

    Advice to Management

    Learn to develop your existing talent instead of hiring from outside.


  3. Hostess at Beachtree

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Host/Hostess in Kailua Kona, HI
    Former Employee - Host/Hostess in Kailua Kona, HI
    Recommends
    Positive Outlook

    I worked at Four Seasons full-time (More than a year)

    Pros

    flexible hours, simple tasks, fun employees

    Cons

    demanding guests, tedious tasks, not much opportunity for promotion

    Advice to Management

    some managers were great at getting to know the associates, others didn't seem to care about getting to know us on a personal level and getting to understand how operations work from our point of view


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  5. Great Company to work for!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Chicago, IL
    Former Employee - Manager in Chicago, IL
    Recommends
    Approves of CEO

    I worked at Four Seasons full-time (More than a year)

    Pros

    Great co-workers. Open door policy from General Manager - Director of HR

    Cons

    The manager hours are insane. There is no work/ life balance

    Advice to Management

    Please be more respectful with the managers that have families, provide more work life balance.


  6. Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Very nice insurance plans. People are great to work with too.

    Cons

    Security during the night shift doesn't do anything. Most of the time they are asleep.


  7. Supervisor

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Baltimore, MD
    Current Employee - Anonymous Employee in Baltimore, MD
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    FSH is a warm and friendly place to work. The HR department and upper management work very closely with all of the staff. Training is very thorough. It is a great company to have a career with.

    Cons

    The pay does not equal to the work put in. As a salaried employee you are required to work a minimum of 50 hours. They do not allow you control what days you work more than others. Each day is at least 10 hours.

    Advice to Management

    Find a more competitive way to pay employees and a more realistic way to ensure holidays and weekends are more accessible to take off work. The net generation will not put up with this.


  8. Valet

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Atlanta, GA
    Current Employee - Anonymous Employee in Atlanta, GA
    Recommends
    Positive Outlook

    I have been working at Four Seasons part-time (Less than a year)

    Pros

    The job truly is a team effort and everyone gives their 100-percent. The two managers and supervisors are great at scheduling.

    Cons

    The uniforms are ridiculous. Black pants in 100-degree weather is more like torture than an acceptable running uniform. Other than that, nothing.

    Advice to Management

    My only advice to management is to make the uniforms more seasonly acceptable. It is way to hot to be running around in black pants during the summer.


  9. Front Desk Representative

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Four Seasons part-time

    Pros

    The opportunities for growth are amazing.

    Cons

    Pay is low for product expected to deliver.

    Advice to Management

    Raise wages, but keep the employees happy.


  10. My review

    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    Pros

    Excellent Benefits. learned a lot about professionalism.

    Cons

    Hard to switch positions once in the door. attention to detail is a must


  11. You will get out what you put in.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Bartender in Los Angeles, CA
    Current Employee - Bartender in Los Angeles, CA
    Recommends
    Positive Outlook

    I have been working at Four Seasons full-time (More than a year)

    Pros

    -Possibilities for horizontal movement, cross-training. -Quality of guests whom we interact with - entrepreneurs, scholars, businessmen, artists, athletes, the list goes on... -Thorough and detailed training programs. -Benefits package. -Locker rooms w/full bathroom facilities, fresh uniform provided daily. Complimentary meals. -You can hold your head high telling someone you hold a Front of House position at a Four Seasons. This is demanding work!

    Cons

    -Working holidays + late hours for certain positions, but nature of industry. -High expectations, stressful work environment. Important to pursue balance in personal life. -Inconsistency of training programs. Not booked regularly enough.

    Advice to Management

    -Make an effort to acquaint yourself with your staff outside of the job. Greatly opens lines of communication and fosters understanding.



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