Fox Restaurant Concepts

  foxrc.com
  foxrc.com

Fox Restaurant Concepts Reviews

Updated September 28, 2014
Updated September 28, 2014
42 Reviews
3.1
42 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Sam Fox
28 Ratings

Employee Reviews

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  1.  

    A great company to for work if you have passion for hospitality and a phenomenal work ethic.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server in Scottsdale, AZ
    Former Employee - Server in Scottsdale, AZ

    I worked at Fox Restaurant Concepts full-time (more than an year)

    Pros

    The most efficiently ran group of restaurants I've experienced. Great food, great atmosphere, very little micro managing, and great money if you work hard.

    Cons

    Long hours, flexibility is limited, and extremely little room for error.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Excellent

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Former Employee - Server
    Former Employee - Server

    I worked at Fox Restaurant Concepts

    Pros

    Best Restraunt Chain ive worked for!

    Cons

    Very high paced work environment

  3.  

    Great company; poor wages and tips

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server in Phoenix, AZ
    Current Employee - Server in Phoenix, AZ

    I have been working at Fox Restaurant Concepts full-time (more than an year)

    Pros

    Young co-workers and managers make for fun atmosphere
    Food is very good and actually fresh
    Pretty flexible hours for college or high school kids
    Training is the best I've ever had in a restaurant; very thorough

    Cons

    The same young co-workers can leave you "babysitting" in the group-service, fast-casual concept of Sauce Pizza & Wine
    VERY POOR PAY - even worse tips since this is setup where you order your food at the cash register and servers bring it out to you
    High employee turnover

    Advice to ManagementAdvice

    Other full-service concepts can get away with paying less than minimum wage for being tipped employees, it seems like you found a loophole to underpay us when you know people don't tip the same at non-full-service concepts. Love the company and concepts, but I feel like I do just as much work as servers at the other concepts and get paid much less for it.

    Recommends
    Approves of CEO
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  5.  

    you need to be liked from the get go

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Fox Restaurant Concepts full-time (less than an year)

    Pros

    quick paycheck , you can get your foot in the door if you know the restaurant industry

    Cons

    Condescending Chefs, Always being funneled to do what they want instead of what you need to do

    Advice to ManagementAdvice

    you need to watch your chefs.. they get away with running their mouths and abusing dishwashers

    Recommends
    Neutral Outlook
    Disapproves of CEO
  6.  

    Good company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server in Mesa, AZ
    Former Employee - Server in Mesa, AZ

    I worked at Fox Restaurant Concepts part-time (more than an year)

    Pros

    Great food and concepts , nice discount , My GM was great. Nice corporate structure friendly staff

    Cons

    Upper management liked to micromanage, low pay for certain concept, realize what potential you have in stores and use them

    Advice to ManagementAdvice

    Hire qualified people and use them

    Recommends
    Positive Outlook
    Approves of CEO
  7. 1 person found this helpful  

    It's OK

    Current Employee - Server in Scottsdale, AZ
    Current Employee - Server in Scottsdale, AZ

    I have been working at Fox Restaurant Concepts

    Pros

    It's a job. Well known company so they will always have business. They really like it when people move up from server to management, but from what I've heard management does not receive everything they expect

    Cons

    Very unorganized. There was a manager within the company who kept being bounced from restaurant to restaurant because the person was awful and constantly receiving complaints. Problems with secret shopper expectations, some of the meals literally take longer to cook than the shopper report allows time for, so the shopped server loses points on their score. Management is often hit or miss, they are either great or just absolutely atrocious.

    Advice to ManagementAdvice

    "Yes is the answer, what is the question?" is not always a reasonable motto to live by. Maybe pay a little more attention to the happiness and ideas of the lowly servers in the company

  8. 2 people found this helpful  

    Poor Management from the Top Down-Owner Sleeps with New Hires

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Fox Restaurant Concepts full-time (more than 3 years)

    Pros

    Food overall is pretty good, with an appealing seasonal menu.

    Cons

    Poor management from Sam Fox all the way down to shift leaders. I was part of a new restaurant opening and placed as a server, owners came down personally to oversee the opening and handle training of the staff. The corporate chef had an ego bigger than the Superbowl as well as an affinity to treat male and female staff differently, very differently.
         I was part of the first wave of employees(about 15 total), then the second wave came through. In that second wave, several attractive employees were targetted by the corporate chef and caught in inappropriate situations throughout the restaurant opening. After the restaurant opened, the corporate team left, more than one female employee brought up having relations with the corporate chef, which made things awkward for most of the staff as the corporate team would come back in for progress reviews, menu changes, etc.
         The corporate chef is actually part owner of FoxRC, which is about as unprofessional as it gets. Little respect was given after the opening to the corporate team, as they had other simliar incidents down the road and heavy turnover at the VP level. This unprofessionalism drifted down to the GM and Asst Mgr. level, as the corporate standard was pretty loose, no pun intended.

    Advice to ManagementAdvice

    Learn to lead by example and have some self respect.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  9.  

    Chef

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Chef in Phoenix, AZ
    Current Employee - Chef in Phoenix, AZ

    I have been working at Fox Restaurant Concepts full-time (more than 3 years)

    Pros

    Great Work/life balance, corporate but always able to put personal touch on things, innovative, proactive and very team driven. Sky's the limit for growth opportunities

    Cons

    Self motivated, coaching and training come within. Very little interaction with the corporate level. Pay is average

    Advice to ManagementAdvice

    Create better training and developmental plans.

    Recommends
    Positive Outlook
    Approves of CEO
  10. 1 person found this helpful  

    If your not in..your out

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server in San Diego, CA
    Former Employee - Server in San Diego, CA

    I worked at Fox Restaurant Concepts full-time (more than an year)

    Pros

    Good food. Corporate trainer Liz models the way the company should be run but unfortunately is not on many levels.

    Cons

    Management there is horrible. They work so many hours that their only way to socialize is with their junior employees. Smoking pot and partying with servers is not ok on any level. If your not in their in crowd and you speak up, they will find a reason to let you go. Originally came to company with promise of opportunity but found no matter your knowledge, skills, or abilities, if your not in, your out :(

    Advice to ManagementAdvice

    Stop sleeping with your servers! It's not ok. And stop promoting due to favoritism. Promote on ability. In the end you'll be disappointed with your choices.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  11.  

    Poor organization within the company with poor leadership in and above store level

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Restaurant Manager
    Current Employee - Restaurant Manager

    I have been working at Fox Restaurant Concepts full-time

    Pros

    Restaurant standards are well maintained on the outside, guest standard is high. From the outside it seems like it is running seamlessly

    Cons

    Employee standards are low, not that they hire below standards but the way they treat their employees as disposable part of the industry. Poor training standards for both hourly and salary based positions. There is now leadership within the store our outside of store level

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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