Fox Restaurant Concepts Reviews

Updated July 16, 2015
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3.2
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Recommend to a friend
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Sam Fox
34 Ratings

Pros
  • Great food and concepts , nice discount , My GM was great (in 7 reviews)

  • Up and Growing company, always room for growth and improvement (in 3 reviews)

Cons
  • Upper management places too much emphasis on restaurant management scolding the staff (in 6 reviews)

  • You are expected to work long hours with out much pay compensation, they pay a middle management salary and little room to grow (in 5 reviews)

More Pros and Cons

54 Employee Reviews

Sort: Popular Rating Date
  1. Fabulous company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Phoenix, AZ
    Current Employee - Anonymous Employee in Phoenix, AZ

    I have been working at Fox Restaurant Concepts full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great people, exciting brands, exceptional food, inspiring leaders, high standards, loyal teams, great growth potential, high value placed on intelligence

    Cons

    Fox Restaurant Concepts require a ton out of their people. There is a big time commitment but worth it if you are serious about your career.

    Advice to Management

    Continue to drive excellence and hold people to the highest possible standard. Great job!


  2. Corporate with a capital C

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server in Phoenix, AZ
    Current Employee - Server in Phoenix, AZ

    I have been working at Fox Restaurant Concepts

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Fairly professional environment as far as the hospitality biz goes, high standards for employees

    Cons

    If you enjoy the corporate thing, this could be a good place for you. For me, working as a server has it's fun side... being part of an industry that enjoys good food and drink. Fox seems to get this to a point, however, employees are not even allowed to sit at the bar at any of their restaurants (besides Culinary Dropout bc that place is "way hip and edgy"). The GM at my restaurant is unstable and quite cruel to many employees - which makes for a hostile working environment.

    Advice to Management

    Lighten up - if you are going to freak out about the small stuff, maybe you aren't in the right biz.


  3. Greatest company in the Hospitality industry!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Training Manager in Phoenix, AZ
    Current Employee - Training Manager in Phoenix, AZ

    I have been working at Fox Restaurant Concepts

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    There are many, many PRO's to working at FRC. Great Hospitality Every Time. Delicious food, great service, cool restaurants, outstanding quality, high standards, fun workplace, family feel, positive reinforcement, growth opportunities, ongoing training, business education, fast pace, performance recognition...

    Cons

    I really don't have any CON's. In regards to other reviews I have read, it seems most of the CON's are by people that have a hard time being held accountable. The company has high standards and expects all team members to maintain them, that is a good thing.

    Advice to Management

    Find your own way to hold people accountable with consistency and positivity. Help others show the great hospitality we are known for.


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  5. Decent experience as server

    Former Employee - Server in Tucson, AZ
    Former Employee - Server in Tucson, AZ

    I worked at Fox Restaurant Concepts

    Recommends
    Recommends

    Pros

    Life long friendships, the food, the concept.

    Cons

    Management, high-turnover, dealing with customers


  6. Zinburger Hostess

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Fox Restaurant Concepts part-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great management, treat employees well, promotion opportunities, allow for work/life balance, flexible

    Cons

    Fast turnover of management and employees because so much room for lateral and vertical growth within company so it is hard to adjust to new management sometimes and lack of cohesiveness between managers


  7. Helpful (1)

    Fox Restaurant Concepts Management STOMPS all over their employees, then smiles about it.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server in Phoenix, AZ
    Former Employee - Server in Phoenix, AZ

    I worked at Fox Restaurant Concepts part-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    The money, could make 200 bucks easily off serving 4 tables. A plus was hot schedules, loved how easy it was to swap/add/drop shifts when needed.

    Cons

    Disorganization with EVERTHING! Managers not knowing how to run an efficient shift while being courteous to the employees at the same time. The Management TALKS down to the employees, belittling them which s uncalled for. There are times the manner of disrespect when they talk to the employees is so unprofessional, at times they even do it in front of guests and others. Their "reasoning" for the disrespect and firing of employees is a serious joke, if you didn't smile big enough one day while shinning their shoes, you got fired.

    Advice to Management

    Seriously, change the way you speak to the employees because without them you wouldn't have a restraint to manage. As for end of home side work, you have employees who are there doing triple their work longer than others not even doing half their work who leave sooner. Its not hard to organize the right set up for equal fairness throughout the restaurant, but in order for you to notice what's actually going on, maybe you should pay attention more to employees who work so hard for the company and less time making/selling lotions.


  8. High standards mixed with great pay.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server in Phoenix, AZ
    Current Employee - Server in Phoenix, AZ

    I have been working at Fox Restaurant Concepts full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    The best reason to work here simply put is the money. As a server you can make great money during the evening shifts. The other servers you work with often become family which is beautiful.

    Cons

    Saying the standards are high is an understatement. A quote was posted recently that read "mistakes are unacceptable." Managers make mistakes but shift blame to their employees.

    Advice to Management

    Management needs to replace their current managers. Too many of them are ineffective leaders who were given positions of leadership due to their time with the company. This place has the potential to be great again if they can send in new managers who care about the well being of their employees. Happy employees make for happy customers.


  9. Great company to work for!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server in Phoenix, AZ
    Current Employee - Server in Phoenix, AZ

    I have been working at Fox Restaurant Concepts full-time (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great management, lots of communication from the team and nice place to work.

    Cons

    The standards are really high company wide and is sometimes tough to meet the standards when extremely busy during service..

    Advice to Management

    Great communication skills, always improving the quality of our work environment and always constructive..


  10. Helpful (1)

    One Thumb Up

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server in Scottsdale, AZ
    Former Employee - Server in Scottsdale, AZ

    I worked at Fox Restaurant Concepts part-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    I enjoyed working for Fox because I got to use my discount at all restaurants. It was a great job to hold through college.

    Cons

    Managers are moved around often and without warning. Though it may be helpful in ensuring all restaurants run the same, it can be difficult to handle as an employee.


  11. Great company to work for! Great staff!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server in Tucson, AZ
    Current Employee - Server in Tucson, AZ

    I have been working at Fox Restaurant Concepts

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Company is a fast growing, fun work environment, great staff

    Cons

    Strict training program, but after the program you really know the menu and can sell any beverage on the menu.



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