Francesca's Collections

www.francescas.com
Profile Unclaimed

Employee Reviews

Sort: Popular Rating Date
  1.  

    Store Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Retail Store Manager in Minneapolis, MN
    Former Employee - Retail Store Manager in Minneapolis, MN

    I worked at Francesca's Collections full-time (more than a year)

    Pros

    I enjoyed working with the people and customers.

    Cons

    I was given too much work as store manager for too little money.

    Advice to ManagementAdvice

    Pay your people better

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2. 4 people found this helpful  

    Any position at store manager or above is not good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Upper Management
    Former Employee - Upper Management

    I worked at Francesca's Collections full-time (more than 3 years)

    Pros

    Freedom of creativity. Good discount. Cute products

    Cons

    Pay is awful. No work life balance. Home office is completely unorganized. No continuity from very high up to in store. Constantly changing and can't adjust.

    Advice to ManagementAdvice

    Stop changing things so radically and quickly. Too much pressure on the employees. Need to let employees have a better work life balance. If you work there too long it will crush your soul.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. 2 people found this helpful  

    A Growing Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Key Holder
    Current Employee - Key Holder

    I have been working at Francesca's Collections part-time (more than 3 years)

    Pros

    The job is flexible with students in high school and college. Francesca's allows employees to have creative freedom in the boutiques while following company wide fashion trends. Each boutique has different merchandise, which makes styling mannequins and selling to guests easy, fun and unique. Because the boutiques are of such a small size, it is easy to create a clientele base with guests that you are able to get to know and recognize when they enter the boutique. There is a decent discount for employees: 30% (could be higher, but decent). The company tries to promote from within so moving up in the company is easy if the opportunity arises for employees.

    Cons

    Upper management (District Managers and Regional Directors) are rarely in sync with one another. A DM can tell a boutique to do one thing and then the RD will say something completely different. The upper management is incredibly out of touch with the way that the boutiques are run on a day to day basis, and therefore do not understand why stores do not make their day goals everyday, why KPIs are lower on one day than the last, etc.. District managers make a store visit maximum two times a month and with a company that is expanding and growing, there are many changes happening but no corporate representative in the boutique to guarantee that changes are made correctly, which hurts boutiques and makes managers feel alone and completely lost in what they are needed to do. Managers are also given many tasks to complete on a small time frame regularly. However, they are not granted additional pay roll to do so, resulting in tasks being nearly impossible to complete efficiently or on time.

    Advice to ManagementAdvice

    Slow down. This company is so driven on expanding and opening more stores that the stores that are already open are being neglected. DMs and RDs need to have a better understanding of what they are asking of employees and that the expectations they have are too high for the amount of work being done. Also, Francesca's Promise is nearly impossible to complete with every guest and is actually pushing guests out of boutiques. It is too similar to "pressure shopping" and boutique managers should not be scrutinized for not over pushing their employees to complete the Promise with each guest.

    Recommends
    Positive Outlook
    No opinion of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Supportive company with room to grow

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Houston, TX
    Former Employee - Anonymous Employee in Houston, TX

    I worked at Francesca's Collections full-time (more than a year)

    Pros

    Strong culture and work life balance from a corporate perspective. Company is growing quickly and flat organization allows for involvement in various areas of the business with initiative.

    Cons

    Typical growing pains of a younger company.

    Advice to ManagementAdvice

    Enhance communications internally and set clear expectations with staff.

    Recommends
    Positive Outlook
    No opinion of CEO
  6.  

    keyholder

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Francesca's Collections

    Pros

    awesome job for girls in college or high school. had so much fun with managers in styling visuals and helping customers shop.

    Cons

    worked full time on part time salary.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Great Stepping Stone For Retail

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Boutique Key Holder in Destin, FL
    Current Employee - Boutique Key Holder in Destin, FL

    I have been working at Francesca's Collections part-time (less than a year)

    Pros

    Great customer service experience, Great Sales Training

    Cons

    Lots of drama with Management on the District and Regional Level
    Low Payroll off season

    Advice to ManagementAdvice

    Stop feeding in to the cattiness of the drama with boutique assiciates.

    Recommends
    Positive Outlook
    Approves of CEO
  8. 1 person found this helpful  

    Best retail experience

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Manager
    Former Employee - Assistant Manager

    I worked at Francesca's Collections full-time (more than 3 years)

    Pros

    Hired as a Key Holder and promoted to part-time Assistant Manager within 6 months. After another year, was transferred to a second location and promoted to full-time Assistant Manager. Pretty much stuck at that position though was told opportunities may be available in the future. Stayed with company for 4 years.
    90% of customers were cool, visuals were fun and creative per individual boutique, shipment was constant but not overwhelming (most of the time), daily responsibilities could easily be delegated, and always had a dependable staff.

    Cons

    Company has changed a lot from when I started. Trying to be a lot more "trendy" than before it was about a unique product and styling. Seems to be trying to be more appealing to a younger audience (high school/college vs 18-35 like mission statement)
    Communication between DM/RM is "open", but was sometimes a struggle to even get an email reply let alone a phone conversation.
    Company was/is growing quickly, and upper management positions and titles changed quickly. At 4 years of service there were very few people that I knew from my onboarding that were still there when I finally left.

    Recommends
    Positive Outlook
  9.  

    Good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Francesca's Collections

    Pros

    Good discount and benefits for emplyees

    Cons

    Upper management very disorganized and needs to work on communication with rest of team and stores.

    Recommends
    Positive Outlook
    No opinion of CEO
  10.  

    Great company

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Francesca's Collections

    Pros

    This is a great company to work for. The management is great and the employee discounts is terrific.

    Cons

    the only con are the hours if your part time sometimes you'll probably work one day or two days a week

    Recommends
    Positive Outlook
    Approves of CEO
  11. 1 person found this helpful  

    Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Boutique Key Holder in Metairie, LA
    Former Employee - Boutique Key Holder in Metairie, LA

    I worked at Francesca's Collections

    Pros

    This company is a great place to work. The management is wonderful and everyone is just so helpful. Would do work here again if giving the chance. Works around your schedule if have school or anything else to do.

    Cons

    I don't really have anything bad to say.

    Recommends
    Positive Outlook
    Approves of CEO

Francesca's Collections Photos

Work at Francesca's Collections? Share Your Experiences

Francesca's Collections

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.