Fred Meyer Jewelers Reviews

Updated February 13, 2015
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3.0
56 Reviews
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Recommend to a friend
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Peter M. Engel
32 Ratings

Pros
  • Good benefits, parent company is solid (in 5 reviews)

  • Base pay is better than most retail (in 3 reviews)

Cons
  • Sales goals are hard but attainable (in 5 reviews)

  • The upper management makes you feel like you don't deserve to have any type of life because you are "working retail" (in 5 reviews)

More Pros and Cons

Employee Reviews

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  1. great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Intern - Anonymous Intern
    Former Intern - Anonymous Intern

    I worked at Fred Meyer Jewelers as an intern (less than a year)

    Pros

    I had the pleasure of participating in a summer internship with the marketing department at FMJ. Cannot say enough great things about this experience - the people were incredibly friendly and helpful, I learned a ton, and had direct exposure to senior executives

    Cons

    I honestly cannot come up with any obvious cons. At first, the small size can seem intimidating. Don't be afraid to ask questions

    Recommends
    Positive Outlook
    Approves of CEO
  2. Not the best...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Fred Meyer Jewelers

    Pros

    Good people, relative autonomy in decision-making, interesting work and environment, some departments have great leaders, decent work-life balance

    Cons

    Very little room for advancement, very infrequent pay increases, very strict rules regarding overtime, not very much vacation time, the work can be uninteresting, and some departments have sub-par leadership

    Advice to ManagementAdvice

    Pay your employees what they are worth and give people opportunities to grow and advance in the company. Allow for more flexible scheduling.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  3. What rolls downhill? Our Commission! going, going, going, soon to be gone! UPPER MANAGEMENT GREED! SHAMEFUL!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate
    Former Employee - Sales Associate

    I worked at Fred Meyer Jewelers full-time (more than 5 years)

    Pros

    Love the Customers! Love the Closeness and family feel we are "allowed" to have with them, for now. Making people happy and showing you really do care about them, their families, and want to help them in any way you can, while doing your job and making the company $$$$$.

    Cons

    they take away or lower our rightful commision.
    they force us to compete with our managers. our managers sales quotas=really goals! are rediculously low. we are not team players we are competitors now, with no leaders, only takers.
    the "quotas" (not sales goals) are usually beyond reach for most employees.
    If you are under 25, and don't make your quotas, you will keep your job anyway, if you are pretty, sexy, hunky, etc. if your over 40, and you don't make your quotas, your a gonner! see ya!
    $1500. deductable for a single person! WHAT!, who can pay that on 30,000. per year! you look forward to employees not ever seeing a doctor! YOU DON"T CARE! SO QUIT ACTING LIKE YOU DO!

    Advice to ManagementAdvice

    stop being so shameful, treat your employees like human beings, pay them for the work they do, care about their families and situations they need to address, quit threatening them with the quotas, quit being lustful to the younger employees and ditching the older ones! you too will get older someday.....and for god sakes enforce the dress codes, some of the girls dress like lower avenue hookers and sluts! Embarressing to most! I see customers leave our store because of such shameful attire! and you just sit there and stare! UGH

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
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  5. This diamond ring dosent shine for me anymore

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Fred Meyer Jewelers

    Pros

    Customers are generally happy and glad to be in the store. It's clean and not overly physical. No crazy hours. Diverse

    Cons

    Uper management makes up goals that middle management achieve through dubious choices.
    Ageist. The long turm reputation of the brand is being sacrificed for short turm gains

    Advice to ManagementAdvice

    Events are not special, sales are not special, if held too frequently

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  6. Great company!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate
    Current Employee - Sales Associate

    I have been working at Fred Meyer Jewelers

    Pros

    Part of the Kroger company. Great health dental life and vision benefits. you make an hourly wage plus commission. the company also pays for your schooling to become a certified diamontologist through the DCA.

    Cons

    Very slow during summer hours so commission isnt great.

    Recommends
    Positive Outlook
    Approves of CEO
  7. 1 person found this helpful

    I absolutely love helping people find that perfect gift.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Fred Meyer Jewelers full-time

    Pros

    Wages are competitive
    Company values are very high
    the perks are there if you work hard.

    Cons

    The lack of commission rules and deviations in different areas, say that they need to establish some strict guidelines between associates and managers. It changes almost on a weekly basis, depending on the favoritism in the store.

    Advice to ManagementAdvice

    If you are the retail manager, adopt some ground rules to minimize having to referee such fights between your thoroughbred salespeople.
    Once the customer walks out, you do not get credit for the sale.
    Close ‘em or lose ‘em – no business cards given to customers to ask for me.
    Never cut in on a sale unless the other person allows it privately first.
    Never mention whose sale it is or commissions in front of a customer or both of you lose credit.
    When a customer asks you to hold something for them, due to lack of inventory, that sale belongs to that salesperson.

    Recommends
    Positive Outlook
    Approves of CEO
  8. Poor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Professional in Forney, TX
    Former Employee - Sales Professional in Forney, TX

    I worked at Fred Meyer Jewelers part-time (less than a year)

    Pros

    Lots of fun with the customers.

    Cons

    easy schedule to work , benefits not so good. to expensive.

    Advice to ManagementAdvice

    The same as above.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9. 2 people found this helpful

    Worst Company or Maybe Location

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Merrillville, IN
    Current Employee - Sales Associate in Merrillville, IN

    I have been working at Fred Meyer Jewelers part-time (more than a year)

    Pros

    You get to sell jewelry to happy couples. You get a great discount and that's about it.

    Cons

    The new location Manager is completely clueless. He treats his staff like peasants who's sole job is to do his job while he makes sales. They make you "lease line"--soliciting customers from outside of the store--like carnival people. You get in so much trouble with mall security. The store is full of ex-managers of that location, making it hard to make money, or a decent hourly. All they care about is credit...you get more turn downs then approvals, yet sales never improve. Management DOES NOT train its new employees at all...the sales team has to train new employees, sale, and be held accountable, while the manager just stands around. Worst job or maybe location ever!!!! Wouldn't recommend to my worst enemy.

    Advice to ManagementAdvice

    Get rid of the hanger on ex managers!! If a manager stepped down they shouldn't be at that store. Make the store manager train their own staff! If you hired them, you should train them or we shouldn't be held accountable for running the store, training new sales staff, and making our numbers. Something should give.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  10. 3 people found this helpful

    They should appreciate their employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Portland, OR
    Current Employee - Sales Associate in Portland, OR

    I have been working at Fred Meyer Jewelers full-time (more than 10 years)

    Pros

    They offer training, and insurance for their employees.

    Cons

    There is no advancement in this company. If you want a raise, it is almost impossible to get. If you want more money, you need to sell their warranties on their jewelry. The quality of the jewelry has gone downhill. They now have glass infused (filled) rubies, which can't be cleaned in an ultra sonic cleaner or even steam cleaned because the filler will separate from the ruby and look cracked. The computer system is old and outdated. You are forced to push their credit. The upper management makes you feel like you don't deserve to have any type of life because you are "working retail".

    Advice to ManagementAdvice

    Please put yourself in "your sales associates" shoes. Are you able to raise a family on what you are paying them? I'd like for them to try and live on what they are paying us. It is really a joke.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. Sales Professional for 6 months...new Marketplace

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Professional
    Current Employee - Sales Professional

    I have been working at Fred Meyer Jewelers full-time (less than a year)

    Pros

    Good hourly rate, GREAT sales training, bright clean atmosphere, good prices

    Cons

    Need to attain a lot of knowledge - not about the merchandise - but about FMJ procedures. Competition within small store among employees for customers & commission. Managers have large sales goals & are competing with their team members & trainees.

    Advice to ManagementAdvice

    Pay the managers a good salary & base their bonuses on store sales - let them coach their sales team & reap the benefits when the whole store does a great job. I HATE competing with my manager for sales. Just feels wrong. Will probably move on job-wise because the tension/ competition negatively affects customers & I don't agree with that.

    Positive Outlook
    No opinion of CEO

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