Fred Meyer Jewelers

  www.fredmeyerjewelers.com
  www.fredmeyerjewelers.com
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Fred Meyer Jewelers Reviews

Updated September 15, 2014
Updated September 15, 2014
47 Reviews
2.9
47 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Peter M. Engel
25 Ratings

Employee Reviews

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  1.  

    Great people, great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Professional  in  Portland, OR
    Current Employee - Sales Professional in Portland, OR

    I have been working at Fred Meyer Jewelers full-time for more than 10 years

    Pros

    Very progressive company that is always doing good things for customers and associates. They teach you how to sell jewelry and give you great priced products to sell.

    Cons

    Retail hours can be challenging but there is flexibility.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Horrible leadership

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Retail Store Manager
    Former Employee - Retail Store Manager

    I worked at Fred Meyer Jewelers full-time for more than a year

    Pros

    You get a paycheck, good discounts

    Cons

    Pay, expectations, lack of celebration when achieving goals.

    Advice to ManagementAdvice

    Quit

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. 2 people found this helpful  

    Not even a good part time job!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate
    Former Employee - Sales Associate

    I worked at Fred Meyer Jewelers full-time for more than 5 years

    Pros

    Kroger benefits medical & dental.

    Cons

    Untrained management with little training. Company philosophy made by a grocery store attitude . Erratic schedules make any kind of life outside work impossible. The quality of jewelry sold is bottom of the barrel. Cheaper by the day and proud of it! Expect to be threatened and treated like a criminal whenever corporate plays their blame game.

    Advice to ManagementAdvice

    Finally admit the low bid POS system you purchased is an utter failure. Hire some people with personal integrity.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5. 3 people found this helpful  

    It's been sad to watch the progression from a great company, to terrible company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous
    Former Employee - Anonymous

    I worked at Fred Meyer Jewelers

    Pros

    Decent pay, rewarding customer interactions

    Cons

    Long hours, stress, high sales increases, no career advancement, poor bonus structure. High turnover because associates are minimally compensated. Operational disfunction, you would think this is a sales oriented business... You could've fooled me.

    Advice to ManagementAdvice

    "Leadership" needs to actually work in a store for a few months to see what the challenges stores actually face are.The direction of the company is changing. Used to be a fun encouraging, motivating, and rewarding place to work. Leadership changes have been frequent, which leaves them listening to anyones suggestions to try to be profitable. The company will never be profitable without good people. Confused on if they want to serve 30 dollar customer or 3000 dollar customer. Poor commission structure for associates and management. Leadership lies and pretend they want to hear your feedback and suggestions. But in reality they don't. The more you speak up the less your liked. Typical politics. The company is so confused one minute they are going right, the next they are going left. A sign of poor leadership, and a bunch of people sitting in an office that haven't worked in a store in since sterling silver was sellable. They could easily ask their parent store Kroger for assistance but are to afraid to lose control.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6. 2 people found this helpful  

    Regional Supervisor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Fred Meyer Jewelers full-time for more than 10 years

    Pros

    The company has many opportunities for training and culture.

    Cons

    The company could do a better job promoting the right candidate for the job not the favorite person. They are not an equal opportunity place to work.

    Neutral Outlook
    No opinion of CEO
  7. 1 person found this helpful  

    Disappointing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Former Employee - Anonymous Employee  in  Knoxville, TN
    Former Employee - Anonymous Employee in Knoxville, TN

    I worked at Fred Meyer Jewelers

    Pros

    The fact that they are owned by Kroger is a plus. That enables Fred Meyer Jewelers to price their jewelry competitively.

    Cons

    I would not recommend this job to anyone. At my location the turnover was extremely high. From working with the individuals that came and went I believe that the poor management would be the cause of this. Management has no HR skills,or the ability to develop a interpersonal relationships. She is verbally abusive to associates in front of customers and other associates.There was zero leadership, and very little training making it very difficult to succeed. Another challenge is that the manager is in direct competition with her subordinates for sales. That, combined with the fact that your sales goals and previous sales can and will be altered consistently at the mangers discretion is sure to limit your success rather than fuel it.

    Advice to ManagementAdvice

    Don't put unqualified people in leadership positions just because they can sell.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  8.  

    Could be a fun and profitable place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Professional  in  Knoxville, TN
    Former Employee - Sales Professional in Knoxville, TN

    I worked at Fred Meyer Jewelers full-time for less than a year

    Pros

    Base pay is better than most retail. Advancement is possible. Kroger company benefits are excellent. Hours is the market place store are better than mall hours.

    Cons

    Very little training. The computer system is very old fashioned. Checking in new merchandise and repair takes much longer than it should. I know there is much better technology out there.

    Advice to ManagementAdvice

    Manager belittled employees. Sometime an excellent sales person does not make an excellent manager. Manager had little to no HR training and made hurtful comments to employees.
    Advertising of the market place stores doesn't include the jewelry store. Jewelry is hidden in the corner.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9. 1 person found this helpful  

    Bring back the fun times

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager  in  Portland, OR
    Current Employee - Manager in Portland, OR

    I have been working at Fred Meyer Jewelers full-time for more than 10 years

    Pros

    Making customers happy. Merchandise is getting better. Great credit options for customers.

    Cons

    Being scrutinized at least once a week by my boss who has not spend more than 4 hours in my store over the past 12 months. Even if you make sales plan he has something to complain about.

    Advice to ManagementAdvice

    Today I wanted to tell my boss about $10k sale we had. But after about 15 seconds of that he lectured me for 20 minutes about "what am I doing next and tell me why I don't have stronger measurables."
    Yes by the way I made my sales plan! (a week early)but some how I still didn't work hard enough.
    Is this the culture Kroger wants in there establishment?

    Doesn't Recommend
    No opinion of CEO
  10.  

    No Training.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Consultant
    Former Employee - Sales Consultant

    I worked at Fred Meyer Jewelers full-time for less than a year

    Pros

    Full time positions available.
    Company pays decent for retail.
    Commission on every sale.

    Cons

    High sales goals.
    No training.
    Very poor leadership.

    Came into the company with no jewelry sales experience. The manager and assistant manager said they were willing to train me on how to sell. Once I started they realized they had no time to train and just threw me in. They expected me to make large sales alone within a week of employment. I was released from my position because I was unable to meet the sales goals due to my lack of knowledge on how to pressure people into buying.

    Advice to ManagementAdvice

    Poor managers will always have a high turnover rate.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11.  

    Amazing people to work with, company takes care of their people, but with some unrealistic goals.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Consultant  in  Merrillville, IN
    Former Employee - Sales Consultant in Merrillville, IN

    I worked at Fred Meyer Jewelers part-time for more than a year

    Pros

    Great almost-family like atmosphere, the company really cares about their workers, great discount, company also provides plenty of education opportunities.

    Cons

    Unfortunately, sometimes the goals were just unrealistic with the traffic and the recession. Everyone on my team worked hard, and when it's consistently not enough upper management uses scare tactics. It's not effective with the atmosphere they create with their employees.

    Advice to ManagementAdvice

    More realistic goals. Also, the buyers seem to be really going for more of a low class buying range, there were days we took in more repairs than sales. Need to buy higher quality items.

    Recommends
    Neutral Outlook
    Approves of CEO

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