Free People Reviews

Updated June 24, 2015
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3.4
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Recommend to a friend
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Meg Hayne
45 Ratings

Pros
  • Great discount, amazing co-workers (in 12 reviews)

  • Fast pace work environment and there's never a dull moment (in 8 reviews)

Cons
  • It's also incredible to me how much upper management can get away with without being fired (in 11 reviews)

  • They give the sales associates very little responsibility, so a manager always has to be there (in 4 reviews)

More Pros and Cons

123 Employee Reviews

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  1. Stylist

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Stylist in McLean, VA
    Current Employee - Stylist in McLean, VA

    I have been working at Free People part-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Discount
    Management
    Goals set to achieve
    Clear job role
    Great people to work with
     They are very flexible

    Cons

    Hours are minimal for part time employees unless it is holiday. It is a great job to have if you are not relying on the income to support your lifestyle, unless your lifestyle is to be decked in free people. ;)

    Advice to Management

    I love the CEO, DM and SM at my store. I've met several other SM at other locations and they seem to be just as friendly, energetic as my location.


  2. Great Company but hard to move up

    Current Employee - Visual MIT
    Current Employee - Visual MIT

    I have been working at Free People full-time (Less than a year)

    Pros

    -A lot of creative freedom
    -Work with a lot of awesome people
    -Get involved in social media i.e. FB and Insta

    Cons

    -Moving up to a salaried manager from MIT is very challenging, its up to your DM at the end of the day even though they rarely work with you

    Advice to Management

    Believe in your staff and help them to improve, you should never stay in the same position for more than 2 years!


  3. Great Product, Exclusionary & Negative Work Culture

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager
    Former Employee - Store Manager

    I worked at Free People full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    The product is fantastic. I have never had more fun selling & outfitting merchandise before. The company also has a strong emphasis on store-level social media and inspiration, this can be very empowering and fun IF this is a strength of yours.

    Cons

    Their vision of an ideal employee is VERY narrow, if you do not fit exactly into that image you will not be treated well. You must TRULY live this brand, if you are not 100% boho in your personal life, higher ups will not like you no matter what your job performance is. The company is very focused on appearance, if you do not look like a FP model it will be hard to advance. I consistently felt bullied in my role as no reflection of my own, or my stores performance.

    My advise would be that this is not a job that you come to work to, wear the clothing, do a good job, and be appreciated... if there is ANY part of you that isn't 100% brand you will be treated like an outsider. If you TRULY are brand (do yoga regularly, eat clean, are very thin & beautiful in a no-makeup way, love Instagram) this would be a great job as that is what they really care about over job performance.


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  5. What it is like to for Free People Miami Beach

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Stylist in Miami Beach, FL
    Former Employee - Stylist in Miami Beach, FL

    I worked at Free People

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great atmosphere! Awesome team that helps you learn and grow every day. Great part time to have!

    Cons

    They don't pay for parking.


  6. Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Phoenix, AZ
    Former Employee - Manager in Phoenix, AZ

    I worked at Free People

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Clothes are amazing, discount is great, you meet amazing people

    Cons

    There is no chance of moving up unless you meet their twisted standards. If you are the slightest bit overweight don't even think of getting promoted. Horrible. They underpay all employees and have them work like crazy


  7. Sales Associate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate - Stylist in New York, NY
    Former Employee - Sales Associate - Stylist in New York, NY

    I worked at Free People

    Pros

    the people hired at the company are amazing to work with, i always looked forward to going to work.

    there is a lot of room for growth within the company. While I didn't have the time to continue with retail at free people- if i had, there was talk that they would ask for me to meet with headquarters for a design position

    Cons

    emails to managers weren't acknowledged- if requesting off or switching shifts, i didn't know if my messages were received. However, a quick call to the store would confirm any questions.


  8. Awesome Environment Minimal Hours

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Free People part-time

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    The discount is amazing! It is always exciting to see new merchandise and new display for the store.

    Cons

    If you are working part-time prepare to have 2 hour, 3 hour, at maximum 4 hour shifts. It is difficult to grow within the company unless you are willing to stay with the company for multiple years. They encourage sales from the associates but don't really reward it.

    Advice to Management

    Hire less to provide hired employees more opportunities to make money. An idea might be to have a full time stylist rather than the managers being the only full time employees.


  9. Don't work here if you're a student

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Free People Stylist in Chicago, IL
    Former Employee - Free People Stylist in Chicago, IL

    I worked at Free People part-time (Less than a year)

    Doesn't Recommend
    Doesn't Recommend

    Pros

    Liked working with the clothes and the brand
    Amazing Employee Discount for all Brands associated with Free People

    Cons

    Hours
    Management
    Did not treat everyone equal
    Says they aren't commission based but still focus so much on what each individual person brings in

    Advice to Management

    Treat everyone as equals, just because someone can work more or less hours does not mean that they should be treated differently. It's almost like they favorite those that aren't in school..which is pretty backwards.


  10. Great place to work

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Free People

    Pros

    Positive Environment - enjoyable workplace.

    Cons

    I do not have any.


  11. Helpful (1)

    Allocator

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Free People full-time

    Doesn't Recommend
    Positive Outlook
    Doesn't Recommend
    Positive Outlook

    Pros

    Work life balance and very informal work environment

    Cons

    Difficult to create/drive process and strategy.

    Advice to Management

    Let the employee's create process/strategy and drive decisions instead of having all decision come from the top.



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