Free People

www.freepeople.com

Free People Reviews

Updated January 26, 2015
Updated January 26, 2015
97 Reviews
3.3
97 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Meg Hayne
32 Ratings

Review Highlights

Pros
  • great discount: 40% on regular priced merchandise, a selection of items each month at 60% (in 12 reviews)

  • A great 40% discount at urban, fp and anthro (in 10 reviews)


Cons
  • It's also incredible to me how much upper management can get away with without being fired (in 11 reviews)

  • There are very little actual hours scheduled for sales associates, it is mainly on calls that are rarely used (in 4 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    It is a very calm, friendly, creative environment to work in.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Marketing Intern in Philadelphia, PA
    Former Employee - Marketing Intern in Philadelphia, PA

    I worked at Free People full-time (less than a year)

    Pros

    It's a very creative space.
    People are always willing to help you.
    They want to see you succeed.
    The discounts are great!

    Cons

    People don't communicate with other departments as much.
    Don't get paid very well.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    I was a Stylist for Free People in NYC for about a year.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Stylist
    Former Employee - Stylist

    I worked at Free People part-time (less than a year)

    Pros

    Friendly, happy, responsible people. Management is very on top of things and really helpful. Great work environment.

    Cons

    Closing the store can sometimes keep you there until 1am.

    Recommends
    Positive Outlook
  3.  

    Senior Stylist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Free People

    Pros

    great product and worked on a really good team. Room for growth into higher positions after time.

    Cons

    high expectations of customer service and sales goals, when pay isn't very high.

    Recommends
    Positive Outlook
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  5.  

    Amazing Company discount

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Stylist in Chicago, IL
    Current Employee - Stylist in Chicago, IL

    I have been working at Free People part-time (more than a year)

    Pros

    Nice to work in boutique atmosphere,

    Cons

    their policy regarding on -call hours give an employee a disadvantage for work life balance. you must call in 2 hours prior to start time and if a shift begins at 4 you can not make plans that day. our store manager has no regard to stylist schedule, a work schedule usual done on a thursday for the following week again no option to plan life.. the management team is young and not friendly to guests or "most stylist". you will never know what mood the management team is in when you walk in the door. no team work what so ever!!!

    Advice to ManagementAdvice

    create a team atmosphere. managers come to work and stop complaining about everything they have to do on a daily basis. leave the negativity outside the door and smile and say hello to the stylists working and understand the community in which your working. instead of criticizing stylists with experience in the working world, make that an advantage for the younger managers and stylist to learn from

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    Great gig if your manager is sane

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Store Manager in New York, NY
    Former Employee - Assistant Store Manager in New York, NY

    I worked at Free People full-time (less than a year)

    Pros

    decent discount, great music and beautiful atmosphere.

    Cons

    Not as "free" as they claim. Keep in mind this company is corporate owned with very conservative leanings; in complete opposites of what Free People is supposed to represent. Managers are stressed to meet deadlines and if your manager can't handle it things will be tough. Very image conscious, we got in trouble quite often as managers if we used associates on the fb page that weren't up to company standards (i.e. too fat, or too short). I often had to tell associates that they were not dressed aspirationally enough for work that day (even though they only made $9 part time--not easy to buy the wardrobe on no money). Maybe it was just my experience but I have never been so stressed and depressed at a job.

    Advice to ManagementAdvice

    Learn how to balance ideals from corporate with what is actually feasible in reality.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7.  

    It was a challenging job due to high sales expectations and a lack of payroll. Felt a little underpaid

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager
    Former Employee - Store Manager

    I worked at Free People

    Pros

    Free people life style is creative and unique. Great employees and customers.

    Cons

    The company expects you to get so much done in a day that it takes away from selling and you end up feeling overworked and underpaid

    Advice to ManagementAdvice

    There definitely needs to be more organized training. There's really none for upper managers, because everyone is spread too thin so they don't have time to train you. The company as a whole needs to invest more in their employees if they want to avoid so much turnover, which there's a ton of turnover. The salaries need to be raised in order to be competitive with other retailers

    Recommends
    Neutral Outlook
  8.  

    Love my job!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Stylist
    Current Employee - Stylist

    I have been working at Free People part-time (less than a year)

    Pros

    Fun, creative atmosphere with awesome people. The staff is great and interacting with customers is fun. The employee discount is amazing.

    Cons

    Sometimes it's a little stressful when busy. The store sizes are small, so it gets crowded easily. Unfriendly shoppers can be a downer.

    Recommends
    Positive Outlook
  9.  

    Great company, poor management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Stylist in Woodmere, OH
    Current Employee - Stylist in Woodmere, OH

    I have been working at Free People

    Pros

    The discount is great. You get 40%off At free people, anthropologie, urban outfitters, without walls, terrain and bhdln. The people you work with are generally very nice. Also the store is so unique and the clothes are beautiful.

    Cons

    I've been working here since the store even opened and I'm still a stylist . I really loved my job at first until we got a new store manager, who isn't that great. Management picks favorites and rarely promotes within. A stylist gets very few hours as well. There are weeks, even months I never work. An employee can work extremely hard and really love the company and go unnoticed, I've seen this happen multiple times. Which is why there is such high turnover in my store. If you really want to work in the fashion industry I advise you to choose somewhere else to work.

    Advice to ManagementAdvice

    Don't pick favorites and give the employees who work the hardest and really love the company and want to move up the most hours. Also promote within more and don't hire MIT's who have never even worked for the company before

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  10. 2 people found this helpful  

    Great if you have another source of income...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Free People

    Pros

    -Fun environment (at times)
    -Decent discount of 40% to all Urban Stores
    -Decent people shop there

    Cons

    -CLIQUEY
    -Awful payroll expectations
    -AWFUL pay for everyone
    -Expectations that you will never meet
    -They want you to wear current clothes but don't pay you enough to buy them
    -Management sucks, period. Don't expect anything from them but disappointment
    -Don't expect a raise or a promotion anytime soon, they like to lead you on
    -Catty and people will talk behind your back, very high school like

    Advice to ManagementAdvice

    Let Meg know what REALLY goes on at Free People and don't BS her with how "magical" things always are. Oh and Meg, your responses look like you couldn't care less.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  11.  

    Eh

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Free People

    Pros

    Can be good if you fit in

    Cons

    Felt a bit like high school.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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