Free People Reviews

Updated April 22, 2015
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3.3
110 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
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Meg Hayne
37 Ratings

Pros
  • great discount: 40% on regular priced merchandise, a selection of items each month at 60% (in 12 reviews)

  • A great 40% discount at urban, fp and anthro (in 10 reviews)

Cons
  • It's also incredible to me how much upper management can get away with without being fired (in 11 reviews)

  • There are very little actual hours scheduled for sales associates, it is mainly on calls that are rarely used (in 4 reviews)

More Pros and Cons

Employee Reviews

Sort: Popular Rating Date
  1. Stylist

    • Comp & Benefits
    • Work/Life Balance
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Free People

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    The discounts, the people, the environment

    Cons

    The pay (no commission), the hours (common retail hours)

    Advice to Management

    Really encourage stylists to sell more by offering a commission system as an incentive or clothing as an incentive

  2. Not worth the pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Store Manager in Los Angeles, CA
    Current Employee - Assistant Store Manager in Los Angeles, CA

    I have been working at Free People full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    The benefits are great and the people you work with are passionate and wonderful.

    Cons

    The pay is low with very small chance of increases.

  3. Unprofessional

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager in Los Angeles, CA
    Former Employee - Store Manager in Los Angeles, CA

    I worked at Free People

    Disapproves of CEO
    Disapproves of CEO

    Pros

    The clothes and amazing customers.

    Cons

    Focus on appearance versus ability to run a business.

    Advice to Management

    Understand that all types of people can be good at representing the brand and driving results.

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Fun but not worth it probably

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Intern - Marketing in Philadelphia, PA
    Current Employee - Intern - Marketing in Philadelphia, PA

    I have been working at Free People

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Super fun
    Very Creative
    Lots of Room to express ideas/opinions

    Cons

    Low Pay
    Crazy Long hours (expect to work 50+ hour weeks)
    Set up as a corporation, but runs like a small business

    Advice to Management

    Hire people when needed - running on too low of staff frustrates staff and drives remaining staff to quit.

  6. Helpful (2)

    assistant designer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Designer in Philadelphia, PA
    Current Employee - Assistant Designer in Philadelphia, PA

    I have been working at Free People

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    very great and creative team and office,big corporate with small company work style; great employee discount for all brands, including anthro, urban, free people, BHLDN and terrain!

    Cons

    usually takes very long time to be promoted,avg 2.5 years and plus. Work load could be overwhelming sometimes, work long time and weekends.

  7. Join a community of stylish and free like minded individuals who love fashion and provide intimate customer service.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Store Manager
    Current Employee - Assistant Store Manager

    I have been working at Free People full-time (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Build relationships with your customers and sell interesting unique product. Be a part of creative merchandising and displays. Engulf yourself in the lifestyle brand through social media and events.

    Cons

    Expectations are very high but the highest performing individual doesn't always get to rise to the top. Like ability by superiors tends combined with general hard work seems to be the most likely reason for promotions.

    Advice to Management

    Be super open minded and ready to teach yourself through observing and your own reading. In a fast paced environment there isn't always time for the training you might like.

  8. Very positive attitudes. Lots of Positive vibes. Nice costomers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Free People

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Very positive attitudes. Lots of Positive vibes. Nice costomers

    Cons

    Short breaks but a long lunch.

    Advice to Management

    Training could be a little better

  9. The company is very visually driven in its employees and store locations.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Stylst in Seattle, WA
    Current Employee - Stylst in Seattle, WA

    I have been working at Free People part-time (More than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Beautiful lifestyle merchandising approach, creative and passionate people.

    Cons

    Strange hours, no set schedule.

    Advice to Management

    Time management.

  10. Insanity! Horrible culture. Wouldn't wish this place on my worst enemy!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Planning and Allocation
    Former Employee - Planning and Allocation

    I worked at Free People

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Learned a lot specific to my job function. Good pay.

    Cons

    Horrible, unsupportive management. Was viewed as a valuable employee yet could be eaten alive in meetings depending on Management's mood. Cannot understand how someone's mood can negatively impact business decisions. You will work 10-12 hours every day. Seriously understaffed. Overall, HORRIBLE morale. Everyone is miserable. Also, they do no pay out your vacation time so make sure you use it all before you quit.

    Advice to Management

    Support your team. If you tell someone on your staff to adjust something then stand up for them in meetings when challenged on it. Have respect for people's lives outside of work. Scheduling meetings for 7am or 7pm is seriously inappropriate.

  11. Very much a lifestyle brand

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Stylist
    Current Employee - Stylist

    I have been working at Free People part-time

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Generous discount
    Sample Sales
    Beautiful clothing and merchandising
    Fun social media projects
    The right management and staff create a sense of unity

    Cons

    You will not get anywhere if you don't fit their standards of a "Free People girl". You must constantly be representing the brand even when you are not at work; if you don't constantly upload outfit photos or instagram posts, they will think you don't care about the brand or take your job seriously. Some girls have social-climbing personalities and can create a toxic work environment. They give very little hours to part-time workers, making it difficult to be financially independent. Visual standards can get a bit ridiculous sometimes i.e. getting an email to change all the mannequins only an hour or two before a perfect close (store must be 100% to visual standards so that photos can be sent to corporate).

    Advice to Management

    Be honest with your employees and don't make plans for them that you don't intend to implement. Continue to encourage growth and give constructive criticism.

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