Free People

www.freepeople.com
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Free People Reviews

Updated February 27, 2015
Updated February 27, 2015
105 Reviews
3.4
105 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Meg Hayne
36 Ratings

Review Highlights

Pros
  • great discount: 40% on regular priced merchandise, a selection of items each month at 60% (in 12 reviews)

  • A great 40% discount at urban, fp and anthro (in 10 reviews)


Cons
  • It's also incredible to me how much upper management can get away with without being fired (in 11 reviews)

  • There are very little actual hours scheduled for sales associates, it is mainly on calls that are rarely used (in 4 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    assistant designer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Designer in Philadelphia, PA
    Current Employee - Assistant Designer in Philadelphia, PA

    I have been working at Free People

    Pros

    very great and creative team and office,big corporate with small company work style; great employee discount for all brands, including anthro, urban, free people, BHLDN and terrain!

    Cons

    usually takes very long time to be promoted,avg 2.5 years and plus. Work load could be overwhelming sometimes, work long time and weekends.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    The company is very visually driven in its employees and store locations.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Stylst in Seattle, WA
    Current Employee - Stylst in Seattle, WA

    I have been working at Free People part-time (more than a year)

    Pros

    Beautiful lifestyle merchandising approach, creative and passionate people.

    Cons

    Strange hours, no set schedule.

    Advice to ManagementAdvice

    Time management.

    Recommends
    Positive Outlook
    No opinion of CEO
  3.  

    Very positive attitudes. Lots of Positive vibes. Nice costomers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Free People

    Pros

    Very positive attitudes. Lots of Positive vibes. Nice costomers

    Cons

    Short breaks but a long lunch.

    Advice to ManagementAdvice

    Training could be a little better

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Join a community of stylish and free like minded individuals who love fashion and provide intimate customer service.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Store Manager
    Current Employee - Assistant Store Manager

    I have been working at Free People full-time (more than 5 years)

    Pros

    Build relationships with your customers and sell interesting unique product. Be a part of creative merchandising and displays. Engulf yourself in the lifestyle brand through social media and events.

    Cons

    Expectations are very high but the highest performing individual doesn't always get to rise to the top. Like ability by superiors tends combined with general hard work seems to be the most likely reason for promotions.

    Advice to ManagementAdvice

    Be super open minded and ready to teach yourself through observing and your own reading. In a fast paced environment there isn't always time for the training you might like.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Glad I did it

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Blogger in Philadelphia, PA
    Former Employee - Blogger in Philadelphia, PA

    I worked at Free People full-time (more than a year)

    Pros

    Culture is awesome and laid back. I'd sometimes walk around barefoot and no one would even notice. The building is beautiful and flooded with natural light. This job was definitely a launching pad for my future endeavors. I was really able to better my skills aesthetically. Met some awesome creative like-minded people -- lifelong friends for sure.

    Cons

    It really depends on the team -- and even the individual role. I personally had way too much work to handle. I would often stay at work until 8-9pm, and do more work on weekends as well. They pay pretty poorly unless you work your way up, but I unfortunately couldn't last that long.

    Advice to ManagementAdvice

    Make sure you foster a true team-like vibe. Fight for your team to make more money when you know they deserve it. And try to lessen the workload when someone has far too much on their plate.

  7.  

    It is a negative environment that doesn't really consider their employees as human beings, just treats them like machine

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Operations MIT in La Jolla, CA
    Former Employee - Operations MIT in La Jolla, CA

    I worked at Free People full-time (more than a year)

    Pros

    Great product that is well made and easy to love. Great discount. Fun to work with people who have a sense of style.

    Cons

    Low pay and treatment of employees are less than satisfactory. Expectations on a daily basis are unrealistic and not communicated properly.

    Advice to ManagementAdvice

    I think it could be a fabulous company to work for because the product is so easy to love, and the environment is unique and special However, the way management in the stores operates, makes employees feel bad for requesting time off, having personal issues, or having feelings in general. They pretend to be open and act as if you're family and have open communication, but then if you try to request off time for your sister's wedding, they make you feel as if you have burdened them with short staff and having to rework a schedule. It makes for a really negative environment when employees feel like they can't have a life outside of work. When the employees are unhappy it easily leads to a bad environment in the store for the customers, and it is greatly effecting the overall success of the store, which is then again blamed on specific employees.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  8.  

    loved the store and product

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Free People part-time (more than a year)

    Pros

    loved the girls I worked with everyday and the people that I got to meet.

    Cons

    outdated systems.
    no real security - no cameras or sensor machine. They wanted us to provide good customer service to eliminate theft which I get but working in Baltimore on a Saturday night with only one employee having to focus on closing while training the only other person there so you can be out by 10 or else corporate would throw a fit is impossible.
    not enough hours given.
    pay is impossible to afford anything.

    Advice to ManagementAdvice

    management got it and was great, mostly corporate was the issue. I wish there was more of a connect between the two and they understood us. I had many customers ask for certain products or styles that corporate refused to send for whatever reason. If we live and breathe one location and know our clientele we should have more say in the matter to higher ups.

    Recommends
    Positive Outlook
    No opinion of CEO
  9.  

    Great Entry-Level Position

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate
    Former Employee - Sales Associate

    I worked at Free People full-time (more than a year)

    Pros

    -Good Way to get your foot in the door for retail
    -Nice employee discount + employee appreciation discounts
    -Relatively easy and with the right co-workers a fun work environment
    -Room to Grow and Go Up in the workplace

    Cons

    -Management could use some work
    -Favoritism can be an issue in the workplace

    Recommends
    Positive Outlook
    No opinion of CEO
  10.  

    It is a very calm, friendly, creative environment to work in.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Marketing Intern in Philadelphia, PA
    Former Employee - Marketing Intern in Philadelphia, PA

    I worked at Free People full-time (less than a year)

    Pros

    It's a very creative space.
    People are always willing to help you.
    They want to see you succeed.
    The discounts are great!

    Cons

    People don't communicate with other departments as much.
    Don't get paid very well.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    I was a Stylist for Free People in NYC for about a year.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Stylist
    Former Employee - Stylist

    I worked at Free People part-time (less than a year)

    Pros

    Friendly, happy, responsible people. Management is very on top of things and really helpful. Great work environment.

    Cons

    Closing the store can sometimes keep you there until 1am.

    Recommends
    Positive Outlook

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