Free People Reviews

Updated August 25, 2015
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3.2
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Recommend to a friend
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Meg Hayne
52 Ratings

Pros
  • Great discount, amazing co-workers (in 12 reviews)

  • Fast pace work environment and there's never a dull moment (in 8 reviews)

Cons
  • It's also incredible to me how much upper management can get away with without being fired (in 11 reviews)

  • They give the sales associates very little responsibility, so a manager always has to be there (in 4 reviews)

More Pros and Cons

141 Employee Reviews

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  1. Stylist

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Open and relaxed work environment. Good discounts

    Cons

    Retail hours vary by the week

    Advice to Management

    more communication between management and employees


  2. Good Company not a lot of promise

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager In Training
    Former Employee - Manager In Training
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Free People full-time (Less than a year)

    Pros

    The clothes are amazing. The discount is great the atmosphere if its who you are is perfect.

    Cons

    They promise things when you go in and don't deliver. They pay is not great at all. The employees are sometimes snobby.

    Advice to Management

    The management needs to be taken care of, there is no structure. They expect a lot of you that they expect you to just telepathically know you need to do. They need to get a long more, the management is very rude to each other.


  3. The ASM role is an opportunity to develop your leadership skills and round out your knowledge of the business

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Store Manager in Austin, TX
    Current Employee - Assistant Store Manager in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Free People full-time (More than 3 years)

    Pros

    The atmosphere at Free People will ways be one of a kind Creative, inspiring, motivating Free People can be a lot of fun; the expectation to work and drive sales is high but the relationships you can build with your team are long lasting

    Cons

    You can more than likely become stuck in a position for awhile if you do not have a good personal relationship with your supervisor

    Advice to Management

    Make an effort to take notice of your entire team-- no matter how large otherwise There's a good chance great employees will slip through the cracks


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  5. Needs Help

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Philadelphia, PA
    Current Employee - Anonymous Employee in Philadelphia, PA
    Negative Outlook
    No opinion of CEO

    I have been working at Free People full-time (More than 3 years)

    Pros

    Fun summer atmosphere, if you have an affinity for the brands 40% off is great, the longer you stay here the more PTO you get and the benefits aren't too shabby.

    Cons

    As the company grew that we're a family atmosphere went away, teams started to be stretched too thin and upper management just kept pushing. Morale is at an all time low and turn over has been very high. Those who left in their exit interviews have openly laid out the issues but nothing is changing and the rest of us are left here drowning praying for a change which doesn't seem to be happening.

    Advice to Management

    Focus on your employees happiness, you can't retain talent if you don't care about your employees. Listen to them, don't judge them, stop knit picking at someone's flaws and help them grow.


  6. MIT

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager In Training in Chicago, IL
    Former Employee - Manager In Training in Chicago, IL
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    discount, great team of girls, social media, atmosphere

    Cons

    management, shifts, hours, pay, wages

    Advice to Management

    pay close attention to who you put in store management positions - when all of the stylists who have been there a while start leaving it may be due to an internal problem that never seems to be fixed. I was moved into the MIT position and was promised a lot, but never got anything in return -- a lot of empty promises. basically this position entailed doing the manager's work and closing shop everyday, while she went out and had a life... and making $10.50/hour in return -- it was ridiculous. loved the team of stylists i worked with, they were all great, fun-loving girls who embodied the free people brand, but when your store is run by people who do not embody the brand and talk about how they "LOVE" their old jobs/companies it gets really old really quick.


  7. Helpful (1)

    MIT

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - MIT in New York, NY
    Former Employee - MIT in New York, NY
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Free People full-time (More than 3 years)

    Pros

    great discount, great co workers, and loved the culture and brand.

    Cons

    upper management, district team, and home office look down on store level teams. Often favor "cuter" staff members. Very little guidance, yet they have extremely high expectations for sales and low payroll. low wages

    Advice to Management

    Coach and guide your store level management,and be more loyal to your staff


  8. Free People

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Free People full-time

    Pros

    Amazing style, passionate team, vibrant culture

    Cons

    Very fast paced, unpredictable schedule


  9. Terrible company.

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Free People part-time

    Pros

    Get to wear whatever you want.

    Cons

    Low pay, terrible management, no room for growth, they treat their employees like slaves.

    Advice to Management

    Get it together.


  10. MIT

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Portland, OR
    Former Employee - Anonymous Employee in Portland, OR
    Doesn't Recommend
    Negative Outlook

    I worked at Free People part-time (Less than a year)

    Pros

    Employee discount, management knowledge, styling the customers, merchandising the store

    Cons

    No hours, no growth. I was constantly asking for more hours and more work with promise of a return, to no avail.

    Advice to Management

    Advertise the job as what it is, not what you wish it were. I felt underworked at maybe 1 or 2 shifts a week. I understand staying within payroll but having no hours as an MIT was brutal


  11. Helpful (2)

    Don't bother, waste of time and talent

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Philadelphia, PA
    Former Employee - Anonymous Employee in Philadelphia, PA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Free People full-time (More than 3 years)

    Pros

    Cool work environment, nice perks including a 40% discount on all brands, met some really amazing people and made great friends. Work somewhat creative as long as you stick to whatever it is that they call "brand"

    Cons

    Terrible management, no opportunity for growth, a lot of catty and petty behavior from management which hinders ability to do your job and do it well. Very vapid company. Between then time I was at this company and the almost year I have been out over 20 people have quit all within the teams I worked with. This should tell your something.

    Advice to Management

    Honestly, all senior management needs to go. This company is hemorraring employees on the regular and it's mostly because of how inefficient management is.



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