Free People Reviews

Updated August 4, 2015
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3.4
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Recommend to a friend
Approve of CEO
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Meg Hayne
49 Ratings

Pros
  • Great discount, amazing co-workers (in 12 reviews)

  • Fast pace work environment and there's never a dull moment (in 8 reviews)

Cons
  • It's also incredible to me how much upper management can get away with without being fired (in 11 reviews)

  • They give the sales associates very little responsibility, so a manager always has to be there (in 4 reviews)

More Pros and Cons

133 Employee Reviews

Sort: Popular Rating Date
  1. Free People

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Free People full-time

    Pros

    Amazing style, passionate team, vibrant culture

    Cons

    Very fast paced, unpredictable schedule


  2. MIT

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Portland, OR
    Former Employee - Anonymous Employee in Portland, OR

    I worked at Free People part-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Employee discount, management knowledge, styling the customers, merchandising the store

    Cons

    No hours, no growth. I was constantly asking for more hours and more work with promise of a return, to no avail.

    Advice to Management

    Advertise the job as what it is, not what you wish it were. I felt underworked at maybe 1 or 2 shifts a week. I understand staying within payroll but having no hours as an MIT was brutal


  3. listen to in-store management

    Current Employee - Assistant Store Manager in Venice, CA
    Current Employee - Assistant Store Manager in Venice, CA

    I have been working at Free People (More than 5 years)

    Pros

    easy to transfer store locations, great discount at free people, urban outfitters and anthropologie

    Cons

    pay is ridiculous (at all levels), not a lot of loyalty to employees, often promise things to employees (e.g., promotions) and don't deliver, unrealistic goals set for each store so it's difficult to bonus

    Advice to Management

    listen more to in-store management, they have a better understanding of what they need to make their stores succeed and what their customers want/need


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  5. Product Development

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Free People full-time

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Beautiful Home Office, Generous Discount (at all URBN brands), Reputable Company, Valuable Experience

    Cons

    Many Layoffs, Rotating Door of Temps and Interns, Low Pay, Unrealistic Expectations to "Be The Brand" when the clothing isn't even affordable to the people literally designing them and producing them


  6. Don't bother, waste of time and talent

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Philadelphia, PA
    Former Employee - Anonymous Employee in Philadelphia, PA

    I worked at Free People full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Cool work environment, nice perks including a 40% discount on all brands, met some really amazing people and made great friends. Work somewhat creative as long as you stick to whatever it is that they call "brand"

    Cons

    Terrible management, no opportunity for growth, a lot of catty and petty behavior from management which hinders ability to do your job and do it well. Very vapid company. Between then time I was at this company and the almost year I have been out over 20 people have quit all within the teams I worked with. This should tell your something.

    Advice to Management

    Honestly, all senior management needs to go. This company is hemorraring employees on the regular and it's mostly because of how inefficient management is.


  7. Account Executive-Wholesale

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Executive in New York, NY
    Former Employee - Account Executive in New York, NY

    I worked at Free People full-time (More than a year)

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    Pros

    Great benefits, good incentives, young and fast paced environment.

    Cons

    Growth-little to non-existent; salary non-competitive, quota-unrealistic

    Advice to Management

    -compensation need to be more competitive


  8. Easy part-time gig

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Stylist
    Former Employee - Stylist

    I worked at Free People

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Get to meet a lot of like-minded people, receive a sweet discount, flexible scheduling.

    Cons

    You don't have the same hours every week usually, pay is not that great.


  9. sales

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Sales Associate
    Current Employee - Sales Associate

    I have been working at Free People

    Recommends
    Negative Outlook
    No opinion of CEO
    Recommends
    Negative Outlook
    No opinion of CEO

    Pros

    great people, fun and colorful place to work

    Cons

    always have to be on your top fashion game....tiring

    Advice to Management

    prcing is cray


  10. Fun place to work but drama sometimes interferes

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Free People

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Fun place to work, young crowd, good music, laid back shoppers (depending on location), opportunity to participate in social media, fun events

    Cons

    Lack of diversity among the team, pressure to make sales and use dishonesty to sway customers, unnecessary drama from within management, management constantly changing.

    Advice to Management

    It would have been nice to see a value of employees over sales. Management should focus more on employee work ethic and authenticity on the sales floor instead of drama that surrounds the store.


  11. Stylist

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Stylist in Brooklyn, NY
    Current Employee - Stylist in Brooklyn, NY

    I have been working at Free People part-time (Less than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great people to work with, everyone is very friendly. Great discount. The customer is pretty easy going, not condescending to associates.

    Cons

    Not too much room for growth. It is a small store so you will rarely be scheduled more than 2-3 times a week.

    Advice to Management

    Allow for more growth when it comes to your employees, especially when it comes to promoting stylists to seniors.



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