FreeCause Reviews

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4.0
36 Reviews
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FreeCause CEO Mike Jaconi
Mike Jaconi
25 Ratings

Employee Reviews

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  1. Smart people, face-paced, lots of freedom

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Intern - Software Intern in Boston, MA
    Current Intern - Software Intern in Boston, MA

    I have been working at FreeCause as an intern (less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good office location, access to snacks, small, open office

    Cons

    unstructured, projects seem low priority

    Advice to Management

    Give interns more important tasks

  2. Fun while it lasted

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Developer in Boston, MA
    Current Employee - Software Developer in Boston, MA

    I have been working at FreeCause full-time (more than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Good people, culture, location and great places to eat

    Cons

    No direction, under paid, no career advancement

    Advice to Management

    Start listening more to your employees to identify with their wants and needs

  3. A never-ending emergency nightmare

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at FreeCause

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Good benefits.
    You meet some good people.
    Experience working in a large dysfunctional company - this will help you choose better next time.

    Cons

    Management style is to pressure and threaten.
    Disconnect between higher management and people who build the product. The result is compressed timelines, long hours and unstable product.

    Advice to Management

    Stick to what your title say and let other people do what they were hired to do.

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  5. Great company with great people!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at FreeCause full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Strong Parent Company
    Great Leadership
    Awesome Career Growth Opportunity

    Cons

    Company is in high growth mode, so flexibility is a must.

  6. Helpful (3)

    Immature company in saturated parasitic market.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Boston, MA
    Former Employee - Anonymous Employee in Boston, MA

    I worked at FreeCause full-time

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Fully stocked kitchen with tons of snacks & drinks.
    Free weekly ALL company lunchs.
    Located in downtown Boston, easily commutable.
    Very laid back, playful atmosphere.
    Most employees are friendly & approachable.
    Hours are fairly reasonable.

    Cons

    Management is COMPLETELY incompetent; none of them understand the industry, and what’s worse, they don’t seem to want to learn.
    Career growth is non-existent; management just gives themselves inane title changes.
    While most employees are friendly, those who aren’t are conspiratory and vindictive.
    Benefits are poor; Health: employees are saddled with half the bill (much higher than the national avg).
    401k: is awful, company match is 3% and only paid out at EOY, so you miss out on any compound growth.
    Rakuten Shugi is evangelized to the point of dispiritedness. There are mandatory weekly meetings & mandatory off-site meetings, where they constantly talk about the great Rakuten.

    Here’s the rough FreeCause story, a startup company with a unique technology is founded in 06, they quickly capitalize on the market, Rakuten takes notice and buys them in 09. Rakuten takes this technology back to Japan. All of the original talent leaves (generally happens with start-ups); competitors enter the market, now FreeCause struggles to generate a monthly profit.

    FreeCause is an immature company. This is largely due to the inexperience of the management team. With that said, I wouldn’t rule it out; if you’re just out of school, you’ll probably love it (a laid back office with free food). However, if you consider yourself a professional, don’t care for office politics, nepotism, or hypocrisy; then I’d recommend you keep looking.

    Advice to Management

    Stop meeting your employee’s recommendations with such hostility, we’re all on the same team!
    FreeCause is confused, you like to play the start-up card, yet you remind your employees that they’re a part of Rakuten every chance you get, choose a path and follow it.
    Show a little humility and hire an executive with some leadership skills!

  7. Evolving company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Boston, MA
    Current Employee - Anonymous Employee in Boston, MA

    I have been working at FreeCause full-time

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Good people, starting to see more employees with real business experience.

    Cons

    Not a lot of accountability for all members, project deadlines are routinely missed and the company struggles to meet the expectations of the business. Team members with experience in more organized companies get frustrated with the lack of organization in the company.

    Advice to Management

    leverage your experience staffed, focus on empowering them to deliver with their skills.

  8. An energetic and positive work environment that encourages ingenuity.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Boston, MA
    Current Employee - Anonymous Employee in Boston, MA

    I have been working at FreeCause

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    The friendly co-workers, enthusiastic management, casual atmosphere and exciting growth opportunities make this an ideal company for which to work.

    Cons

    As with all young successful companies FreeCause is experiencing a few growing pains. However it’s nothing they can’t handle especially since they are attacking them head on.

  9. Great place to learn and grow.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Boston, MA
    Current Employee - Anonymous Employee in Boston, MA

    I have been working at FreeCause

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    A growing company that does a great job taking care of its employees through internal growth opportunities, company outings and a stocked kitchen.

    Cons

    Communication and collaboration between departments is improved but could be better to increase productivity and limit some repetitive manual tasks.

  10. Company under a large enterprise maintainging the good parts of a start up.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Boston, MA
    Current Employee - Anonymous Employee in Boston, MA

    I have been working at FreeCause

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    you can really learn a lot about teamwork here.

    Cons

    too busy at work everyday.

    Advice to Management

    need more freuquent guidance.

  11. Staff is great, management needs some work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Boston, MA
    Current Employee - Anonymous Employee in Boston, MA

    I have been working at FreeCause

    Approves of CEO
    Approves of CEO

    Pros

    There is never a shortage of work to do and you are always exposed to things that you might not otherwise be involved in if you worked for a larger company. Employee lunch on Tuesdays is a perk, as is the fridge stocked with food and drinks. The staff at FreeCause are generally very friendly and I really enjoy working with them.

    Cons

    It is very easy to feel under appreciated as an employee. Unless you are loud about the work that you have completed, it tends to go unnoticed with a feeling that 'someone had to do it'. Certain people are constantly receiving multiple promotions.

    Advice to Management

    Management is not very clear and direct about the goals and purpose of the organization. There is a lot of tension between departmental managers, and sometimes you get the general feeling that some managers really don't know or care to understand what is going on within the company.

FreeCause Photos

Giant Check for company outings winners
A visit from parent company Rakuten founder and CEO, Hiroshi Mikitani
Halloween costume contest 2011

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