Freedom Health (FL) Reviews

Updated August 16, 2014
Updated August 16, 2014
15 Reviews

2.4
15 Reviews
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Kapadia Munaf
2 Ratings

Employee Reviews

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  1.  

    Freedom experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Freedom Health (FL) full-time for more than a year

    Pros

    pay is ok and is comprable

    Cons

    management not culture based / diverse

    Advice to ManagementAdvice

    needs improvement

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    You have to work really hard, and make no mistakes to stay with the company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Concierge Specialist  in  Tampa, FL
    Current Employee - Concierge Specialist in Tampa, FL

    I have been working at Freedom Health (FL) full-time for more than 3 years

    Pros

    Scheduling can be rearranged by switching shifts with other representatives. Depending on the team lead they can work with your schedules.

    Cons

    If you are late one minute it is as equivalent to 4 hours. 1/2 an occurrence, it will not go away in your file for 6 months. after you receive 6 occurrences you will be immediately fired, regardless if you got hit by a bus. This company would be great to work in if it had a better structure, they have favorites and not everyone is treated equally. Which is sad, It does not matter who you are, if we have the same position all of us deserve to be treated equally. its not okay if 2 people make the same mistake for one to be forgiven, that is no way to run a business.

    During Medicare enrollment season, I've witnessed many people get employed and 80%are gone after enrolment season is over. I guess its better than no job, but not if you are looking for stability. "supervisors" and UM when you call they can never give you a straight answer or they give up and say "I don't know." Obviously There is some kind of misinformation, and that needs to be addressed, and well it hasn't.

    I have been here for over 3 years and I will be leaving soon once an opportunity I've called on replies. the reason why is the pay is not as competitive as other insurances like Wellcare and Humana. Personally the only great thing is that they open the door for Concierge Specialist, its a good way to get your foot in the healthcare field. Medicare is full of plans all over so the experience is good here. In the end if you decide to work here, ask plenty of questions, and document everything many have got fired for this.

    Advice to ManagementAdvice

    Training should be completed more often, and that applies for all departments. You want the company to grow and we want to grow. However, we do this together we are a team. Possibly cutting occurrences to a quarter of one, but that possibly wont happen in a business point of you. But once in a while for the new reps especially or new information of the plan more trainings and meetings should be made to address any situation/concern. We are here for our members, so lets be there for them.

    Neutral Outlook
    No opinion of CEO
  3.  

    The company is truly dedicated to assisting the Medicare population.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Enrollment Specialist  in  Tampa, FL
    Current Employee - Enrollment Specialist in Tampa, FL

    I have been working at Freedom Health (FL) full-time for more than a year

    Pros

    It's a pretty laid back atmosphere and co-workers are nice. Lots of growth potential

    Cons

    There is a lot of repetition of the same job task everyday. It can be very boring and makes the day feel long.

    Advice to ManagementAdvice

    Hire more talented staff and to do that you have to increase the pay. There are a lot of deadbeats in the department that don't carry their own wait and get away with it...

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 1 person found this helpful  

    What a terrible joke of a job!!!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Member Services Representative  in  Tampa, FL
    Former Employee - Member Services Representative in Tampa, FL

    I worked at Freedom Health (FL) as a contractor for less than a year

    Pros

    A paycheck. Spacious cubicles. Did I mention it was a paycheck?

    Cons

    Where do I begin?........ I was placed on a assignmt as a temp at this dump (Cherry St. location). The pay left much to be desired (probably would have remained the same if I had stayed long enough to become permanent).

    The building is old and filthy! Especially the bathrooms that had plumbing issues almost every day. Code enforcement should really get involved.

    The trainer is/was extremely arrogant! The managers are unprofessional and clueless. Some existing employees are genuinely very nice and will go out of their way to help you when you need it. Honestly, they should replace the so-called managers who do absolutely nothing except sit on their backsides or constantly leave their desks. There are however, quite a few ignorant ("GHETTO")employees mixed in.

    Although the office cubicles are large and have high separators (walls)for privacy, you can't find a decent chair to save your life! One of my co-workers had to use her purse for back support!!!

    The parking is limited, horrible and unsafe. Myself and others worried about being attacked on the way to and from our vehicles. The location of the office itself is unbelieveable.

    I began seeking employment after 2 months of being there. Need I go on?

    They seriously need to get it together!!

    Advice to ManagementAdvice

    PLEASE BUY YOURSELF A CLUE!!!! THIS IS NOT THE WAY TO RUN AN ORGANIZATION.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. 1 person found this helpful  

    Good people, Good Service

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Freedom Health (FL) full-time

    Pros

    Great people to work with. Provide a wonderful service for patients with high success rate.

    Cons

    Unclear and changing expectations. Micromanagement from the owners. No long view of objectives. Too quick to change employees, direction of focus, etc

    Advice to ManagementAdvice

    Let people do their jobs and stay out of their way.

    Doesn't Recommend
    Negative Outlook
  7. 1 person found this helpful  

    Interesting Place to Work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Tampa, FL
    Current Employee - Anonymous Employee in Tampa, FL

    I have been working at Freedom Health (FL) full-time for more than a year

    Pros

    Small, growing company allows me to have input into some changes. Suggestions for improvement are appreciated. My job has some variety which I like. Co-workers in my department are friendly. My manager is very hands on which I appreciate. There are some good resources in the company which is helpful to me since I am somewhat new to managed care. The company seems very focused on the quality of care offered to the members and the members seem to like the plans.

    Cons

    Since management is just putting some processes and structure in place and it might take a while for some things to get done when something new comes up.

    Advice to ManagementAdvice

    Compare the PTO and salaries to what other companies offer.

    Recommends
    Positive Outlook
  8. 2 people found this helpful  

    Good Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant  in  Tampa, FL
    Current Employee - Assistant in Tampa, FL

    I have been working at Freedom Health (FL) full-time for more than a year

    Pros

    Eligibility for benefits 1st of month after 30 days. This seems to be a shorter waiting period than companies I have previously worked for.
    Nice facility locations located directly on Tampa Bay and near Westshore.
    I have found my management interactions to be favorable and generally very supportive.
    They provide opportunities for temp to hire positions.
    Business provides stable employment and has grown rapidly.
    Diverse employee population.
    Company offers tuition reimbursement.
    I have no complaints about my salary.

    Cons

    Rapid growth can challenge systems and personnel

    Recommends
    Neutral Outlook
  9. 1 person found this helpful  

    Poorly Managed Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Tampa, FL
    Current Employee - Anonymous Employee in Tampa, FL

    I have been working at Freedom Health (FL) full-time for more than a year

    Pros

    No pros for this company at all

    Cons

    Compliance is ran by a diverse group of morons!! Not one of them is knowledgable about healthcare and its operations. One CO only hired due to being family, despite his lack of experience or intelligence. The other CO has no voice & goes along with the first idiot. The other directors and managers are equally incompetent & one a constant cry baby. Do yourself a favor and get rid of that team of can nots immediately.

    Advice to ManagementAdvice

    Fire the compliance management team- all of them!

    Doesn't Recommend
    Negative Outlook
  10. 1 person found this helpful  

    Bad Management and Agressive cost saving leading to less compensation

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Manager  in  Tampa, FL
    Current Employee - Project Manager in Tampa, FL

    I have been working at Freedom Health (FL) full-time for more than a year

    Pros

    Provides opportunity to learn new things.
    Keeps your job even after making mistakes.
    Allows you to cross train yourself for various difficulties
    Flexible work schedule in few areas

    Cons

    Lowest Salaries in US.
    No respect. No policies to follow.
    Glass ceiling at every job title
    Stressful and unfriendly work culture
    You can not work from home.
    No annual bonus for any one including senior executives

    Advice to ManagementAdvice

    Employees feel neglected because of less compensation which leads to low morale and no motivation for performing job duties. Work stress needs to be reduced by increasing number of employes. Policies must be followed after they are created.

    Doesn't Recommend
    Positive Outlook
  11. 3 people found this helpful  

    Horrible 3rd party company associated w/Freedom Health located on W. Cherry St.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Concierge Specialist (Member Services Department )  in  Tampa, FL
    Former Employee - Concierge Specialist (Member Services Department ) in Tampa, FL

    I worked at Freedom Health (FL) full-time for less than a year

    Pros

    If you're not comfortable in large settings, and have only worked for unprofessional companies, this small call center company will work for you. You have your own personal high desk cubicle and there's is a high level on maturity amongst your colleagues.

    Cons

    You have trainings every week and a test every Friday. If you do not do well (90% average) on the test you're reprimanded by retaking the test, being written up and eventuallybeing terminated. They have a no cell policy on the floor, but management is always on their phone. Due to the size of the call center there is no room for professional growth. The pay rate is horrible even if you have a B.S. or Masters degree. Upper Management promise you cash incentives that you never recieve.

    Advice to ManagementAdvice

    Take heed to the reviews and apply the changes

    Doesn't Recommend
    Negative Outlook

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