Pros – The benifits package is decent. They are very hands on in training methods. Communication across terminals is good and reliable. Like other transport companies, the have wide range of work scheduals.
Cons – Very little contact with senior management. No real opportunity for promotions. Mostly lateral transfers. Most have managment has been there 10 years plus and they are not leaving soon. No real commitment to yearly employee reviews.
Advice to Senior Management – When telling employees your staff cuts will be based on certain expectations stick to them when it's time to layoff. It's frustrating and confusing to all when people are laid off by another method.
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Pros – The only good thing about this place is the benefits package.
Cons – Everything!
CSRs are forced to train their replacements.
CSRs are forced to train new management.
No room for advancement unless you are a friend or family member.
People are not treated fairly.
Advice to Senior Management – Hire someone within! Don't bring a random person in with a paper degree!!!!!!!!
No, I would not recommend this company to a friend