FreshDirect Reviews

Updated September 3, 2015
68 reviews filtered by
  • Any Location
  • Any Job Title
  • Full-time
  • Part-time
Employment Status

Reset
2.9
Rating Trends
Recommend to a friend
Approve of CEO
(no image)
Jason Ackerman
33 Ratings

Pros
  • The employee discounts are laughable (in 3 reviews)

  • If you are interested in the food industry, or other fields such as technology, HR, then it's a great place for you (in 3 reviews)

Cons
  • some weeks you have to call 24/7 for production support (in 2 reviews)

  • Not a stable schedule and you have to work weekends no matter what (in 2 reviews)

More Pros and Cons

68 Employee Reviews

Sort: Popular Rating Date
  1. Time well spent.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Driver's Helper in Long Island City, NY
    Former Employee - Driver's Helper in Long Island City, NY
    Recommends
    Approves of CEO

    Pros

    Great tips. What other job allows you to walk into the homes of celebrities on a regular basis? Customers are usually grateful for all you do, hence the great tips. Great atmosphere in the hub. Great benefits. There's always hours for everyone, you can take double shifts and 6th days if needed.

    Cons

    Some employees are extremely hard to work with, half don't care about doing the job right, and the other half don't care about you. Having to work outside when there's a foot of snow on the ground. Helpers and Runners being interchangeable positions.

    Advice to Management

    I have none.


  2. excellent staff managers supervisers and employees

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Helper in Long Island City, NY
    Current Employee - Helper in Long Island City, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at FreshDirect full-time (More than 5 years)

    Pros

    they let you grow with them.

    Cons

    the so called union and rep's

    Advice to Management

    keep on doing what you do


  3. Great Place to Work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Merchandising Analyst in Long Island City, NY
    Current Employee - Merchandising Analyst in Long Island City, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at FreshDirect full-time (More than 5 years)

    Pros

    High-paced work environment with great team of people

    Cons

    High-growth adds numerous complexities to culture dynamic with tons of new growth opportunities

    Advice to Management

    Keep it up


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Surprised they invest so much in their employees

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate in New York, NY
    Current Employee - Associate in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at FreshDirect full-time (More than a year)

    Pros

    So many beneifts and great work environment. Everyone is really friendly and welcoming. The management is engaged with their employees and focus on being a team. Pretty impressed with the training offered for employees.

    Cons

    It's cold. The plant is a steady 20-40 degrees. Other than that it's not a bad place to work.

    Advice to Management

    spend more energy on creating a career developement program for associate to supervisor to manager.


  6. Tough job but well worth it

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at FreshDirect full-time (More than 5 years)

    Pros

    FD is a fun and exciting place to work. Most people are pretty young and very smart, there's a lot of collaboration, and the work is constantly new and interesting. Employees are pretty empowered and generally have enough responsibility to keep things from getting boring. The culture is meritocratic and employee value is recognized throughout the organization. There's also fresh produce and discounted lunches, which are really nice.

    Cons

    It's a 24/7 operation, so the exciting and rewarding responsibility also means you occasionally need to put out fires or work at odd hours. Departments are somewhat siloed; it can be difficult to coordinate large projects across the company. The odd shifts and quiet neighborhood are a detriment to development of office camaraderie.

    Advice to Management

    Make meetings more efficient. Work on scheduling more, smaller company bonding experiences.


  7. Production line

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    I worked in what I like, I have overcome a lot and have the necessary experience to do the job of cooking

    Cons

    obtain a position in the culinary field where I can utilize my skills and demonstrate my creativity.


  8. Helpful (1)

    Excellent Job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Fresh Direct Associate in Long Island City, NY
    Former Employee - Fresh Direct Associate in Long Island City, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at FreshDirect full-time (Less than a year)

    Pros

    I love the company. They really do care about the employees. Even though it was a fast paced environment, I still like it.

    Cons

    Tbh there really wasn't any cons to working this position. I loved the company as a whole.

    Advice to Management

    Nothing really


  9. Forklift operator

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - PITO Operator in Long Island City, NY
    Current Employee - PITO Operator in Long Island City, NY
    Recommends
    Positive Outlook

    I have been working at FreshDirect full-time

    Pros

    Good benefits and good hours

    Cons

    It's like winter all year long

    Advice to Management

    Would love one weekend a month off.


  10. Helpful (2)

    You're in it for the love

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Analyst in New York, NY
    Current Employee - Analyst in New York, NY
    Recommends
    Approves of CEO

    Pros

    -Very lean, young, entrepreneurial environment. -You have the ability to take whatever project you want and run with it. -Casual, open culture. -Big responsibility for relatively young people. -Fast growth environment.

    Cons

    -No clear career advancement paths; the position above your might not exist yet. -Mediocre employee skill development. -Definitely not glamorous. -Salary and benefits are slightly below that of a bigger company.

    Advice to Management

    -Need better career development opportunities for young employees. -Need to lay out clear, 5-year career paths for people in lower positions. -Education compensation.


  11. Bright Future, great place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Transportation Management in Long Is City, NY
    Current Employee - Transportation Management in Long Is City, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at FreshDirect full-time (More than a year)

    Pros

    advancement opportunities, many of the lower management began career as drivers, competitive salaries, expanding rapidly , 15% growth year over year, good work life balance , family oriented, people get along great, great employee discounts and food programs,

    Cons

    Benefits are expensive/ limited , entry level jobs may be challenging ,

    Advice to Management

    Revamp your benefits , offer 401k match, increase personal time , more interdepartmental communication needed.



Showing 68 of 69 reviews
Reset Filters
RSS Feed </> Embed

Your response will be removed from the review – this cannot be undone.