FreshDirect Reviews

Updated August 7, 2014
Updated August 7, 2014
37 Reviews

3.0
37 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Jason Ackerman
17 Ratings

Employee Reviews

Sort: Popular Rating Date
  1.  

    Wonderful company!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Long Island City, NY
    Current Employee - Anonymous Employee in Long Island City, NY

    I have been working at FreshDirect as a contractor for less than a year

    Pros

    Great company that employs team members with a great work ethic, bright & fun. They frequently have group events, bbqs, contests for the teams etc. - keeps the work environment nice. CEO; Jason Ackerman knows all his team members - commendable!FreshDirect really does have fantastic food - some of the best fruit and produce I have ever enjoyed! Close to the 7 train and LIRR..

    Cons

    Corporate Office is in an industrial area - safe, but not an environment for easyoutside walks, lunches etc..

    Advice to ManagementAdvice

    Smart management that does listen.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Surprised they invest so much in their employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Associate  in  New York, NY
    Current Employee - Associate in New York, NY

    I have been working at FreshDirect full-time for more than a year

    Pros

    So many beneifts and great work environment. Everyone is really friendly and welcoming. The management is engaged with their employees and focus on being a team. Pretty impressed with the training offered for employees.

    Cons

    It's cold. The plant is a steady 20-40 degrees. Other than that it's not a bad place to work.

    Advice to ManagementAdvice

    spend more energy on creating a career developement program for associate to supervisor to manager.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Great Place to Work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Merchandising Analyst  in  Long Island City, NY
    Current Employee - Merchandising Analyst in Long Island City, NY

    I have been working at FreshDirect full-time for more than 5 years

    Pros

    High-paced work environment with great team of people

    Cons

    High-growth adds numerous complexities to culture dynamic with tons of new growth opportunities

    Advice to ManagementAdvice

    Keep it up

    Recommends
    Positive Outlook
    Approves of CEO
  4. We want your feedback – Are these company reviews helpful to you?  Yes | No
  5.  

    excellent staff managers supervisers and employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Helper  in  Long Island City, NY
    Current Employee - Helper in Long Island City, NY

    I have been working at FreshDirect full-time for more than 5 years

    Pros

    they let you grow with them.

    Cons

    the so called union and rep's

    Advice to ManagementAdvice

    keep on doing what you do

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Time well spent.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Driver's Helper  in  Long Island City, NY
    Former Employee - Driver's Helper in Long Island City, NY

    I worked at FreshDirect

    Pros

    Great tips. What other job allows you to walk into the homes of celebrities on a regular basis? Customers are usually grateful for all you do, hence the great tips. Great atmosphere in the hub. Great benefits. There's always hours for everyone, you can take double shifts and 6th days if needed.

    Cons

    Some employees are extremely hard to work with, half don't care about doing the job right, and the other half don't care about you. Having to work outside when there's a foot of snow on the ground. Helpers and Runners being interchangeable positions.

    Advice to ManagementAdvice

    I have none.

    Recommends
    Approves of CEO
  7.  

    Great place to learn and grow

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Fresh Direct Associate  in  New York, NY
    Current Employee - Fresh Direct Associate in New York, NY

    I have been working at FreshDirect full-time for more than 3 years

    Pros

    Management has really done a great job and career development for employees offering training and a clear path to growth in the company. Lots of employee engagement such as discounted food, monthly bbq's, and free stuff.

    Cons

    Cold. The plant is cold (35 degrees) and the hours can be long. They like to say, "we're done when we're done." Hours can vary and OT may not always be there

    Advice to ManagementAdvice

    Offer more training on personal development and leadership skills

    Recommends
    Positive Outlook
    Approves of CEO
  8. 1 person found this helpful  

    Great company to start your career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at FreshDirect

    Pros

    Flexibility.
    Management is always helpful.
    Get discounts on their products.

    Cons

    High pressure work environment, tight deadlines as well. Their business is growing really fast so expect a lot of changes.

    Positive Outlook
    Approves of CEO
  9.  

    I had a challenging but well learned experience in this job

    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at FreshDirect full-time

    Pros

    the best reasons for work here is the tips and pay every week.

    Cons

    the challenges for this job was getting groceries delivered on time while keeping the merchandise in good shape.

    Recommends
    Neutral Outlook
    Approves of CEO
  10. 1 person found this helpful  

    Satisfactory for a growing company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Logistics Analyst  in  Long Island City, NY
    Current Employee - Logistics Analyst in Long Island City, NY

    I have been working at FreshDirect full-time for less than a year

    Pros

    A lot to learn and improve. Almost everything is flexible and up for discussion.

    Cons

    Irregular schedule is a pain. Compensation isn't great for the work done.

    Advice to ManagementAdvice

    Work environment needs to be upgraded.

    Recommends
    Positive Outlook
    No opinion of CEO
  11.  

    Great company, some odd hours

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager  in  Long Island City, NY
    Former Employee - Manager in Long Island City, NY

    I worked at FreshDirect full-time for more than a year

    Pros

    A great relaxed work environment. You feel ownership of the company because of the atmosphere created. A lot of transparency and senior management pushes this transparency to all levels.

    Cons

    The hours can be tough because it is a high demand and runs pretty much all day everyday. The pay is not bad but could be better.

    Recommends
    Positive Outlook
    Approves of CEO

Worked for FreshDirect? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.