FreshDirect
3.2 of 5 32 reviews
www.freshdirect.com Long Island City, NY 1000 to 5000 Employees

FreshDirect Reviews

Updated Jun 28, 2014
All Employees Current Employees Only

3.2 32 reviews

                             

81% Approve of the CEO

(no image)

Jason Ackerman

(16 ratings)

69% of employees recommend this company to a friend
32 Employee Reviews
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    Excellent Concept, company has flaws!

    Anonymous Employee (Former Employee)

    ProsGained a lot of food knowledge, met some very cool people

    ConsScattered HR, Not a lot of growth opportunities, a lot of discussion and meetings without much action, lengthy time spent on projects that do not come to fruition. Management makes poor hiring decisions. Has so much potential, however doesn't recognize the value of happy employees.

    Advice to Senior ManagementStart recognizing the valuable employees. So many people leave the company because they feel that they cannot grow.

    No, I would not recommend this company to a friend

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    Great company to start your career

    Anonymous Employee (Former Employee)

    ProsFlexibility.
    Management is always helpful.
    Get discounts on their products.

    ConsHigh pressure work environment, tight deadlines as well. Their business is growing really fast so expect a lot of changes.

    – I'm optimistic about the outlook for this company

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    Good Experience

    Senior Java Developer (Former Employee)
    Long Is City, NY

    Pros1.Good work life balance.
    2.Good people and flexible environment.
    3.OK Employee Benefits

    Cons1.Not good Pay.
    2.Located in the industrial area which does not attract talent.
    3.Not many options for food around.
    4.Less scope for promotions

    some weeks you have to call 24/7 for production support

    Advice to Senior Managementplease revise the pay

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    I had a challenging but well learned experience in this job

    Anonymous Employee (Current Employee)

    Prosthe best reasons for work here is the tips and pay every week.

    Consthe challenges for this job was getting groceries delivered on time while keeping the merchandise in good shape.

    Yes, I would recommend this company to a friend

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    So much potential, so little talent

    Runner (Current Employee)
    Long Island City, NY

    ProsTips on the routes, and that's about it. The employee discounts are laughable!

    ConsWhere do I begin? The hiring practices are deceptive, if you respond to an offer of employment, from anywhere other than the fresh direct web site, you are actually being signed up through an agency (vertex global) and you do not actually become an employee of fresh direct after a three month probationary period. You have to go for a drug/ screen background check, and then they tell you to come in after the results. And this is the problem, they NEVER, EVER follow through on contacting you! If you don't call everyday asking what is the status of the application, you will surely be left in limbo. Sometimes the background checks aren't even done, delaying the start time for training even more. After the 3 to 4 (depending on how they feel) days of training, you get locks, straps and a pouch for the scanner you will be using. You also should recieve your schedule for the route you will be using to make deliveries, but once again the communication from fresh direct (or vertex global rather) is abysmal and you may be left sitting at home for another 2-3 weeks before someone decides to let you know when you will be working. This inevitably puts many people in a tight situation as they never really have an idea of when they will start working. The job itself is very labour intensive, much heavy lifting of goods is involved for the runner position, and tips can be few and far in between depending on where your route is. They pay $8/hr and if this isn't bad enough, the paychecks are ALWAYS short!! Sometimes it takes weeks to be corrected. On top of that, you may barely even make 40hrs/week. Some co-workers are ok, but many are a complete mess! Always high before, during, and after their shifts. This company is notorious for its horrendous turnover, they seem to pride themselves in the fact that they hire every week, 52 weeks a year!

    Advice to Senior ManagementI really would like to say something, but from what I've experienced, I doubt anyone in management would care and so I won't waste my time.

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    Awful

    Administrative Assistant (Current Employee)
    Long Is City, NY

    ProsIt was close to home.

    ConsDirty
    Set you up to fail
    Change schedule without prior notice

    No, I would not recommend this company to a friend

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    They do not care about or respect their employees.

    FD associate (Current Employee)
    Long Island City, NY

    ProsFree food
    Employee discounts
    Paid Breaks
    Paid time off acquired over time
    After five years you get a bonus for every year after that that you've been there. 5 years-$500, 6 years-$600 etc....

    ConsLack of respect
    Have to deal with hints of racism in certain departments (some more than others
    Favoritism
    Poor compensation
    They rather pay for barbecues and tell you other jobs don't do that for their employees than give their employees a fair raise

    – I'm not optimistic about the outlook for this company

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    Satisfactory for a growing company

    Logistics Analyst (Current Employee)
    Long Island City, NY

    ProsA lot to learn and improve. Almost everything is flexible and up for discussion.

    ConsIrregular schedule is a pain. Compensation isn't great for the work done.

    Advice to Senior ManagementWork environment needs to be upgraded.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    I printed manifests and set routes for drivers

    Transportation Clerk (Former Employee)
    Long Island City, NY

    Prosthere is room for growth and the ability to transfer from departments or states

    Consvery hostile environment. not enough training

    Advice to Senior Managementthere should be more interacting with employees

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Business Analyst

    Business Analyst (Former Employee)
    Long Island City, NY

    ProsFree food
    Good employee discount
    Smart and fun coworkers
    Easy to build cross-functional teams

    ConsPoor reward for the hard working that keep the company afloat
    Little to no bonus
    Accountability = Blame Game
    'Down to earth' tech culture can also turn into disrespect and allows certain employees to feel overly entitled

    Advice to Senior ManagementProvide more autonomy to teams. The majority of the analyses should not be to find scapegoats for poor performance yesterday. Proactive rather than reactive analyses will lead to stronger growth.

    Yes, I would recommend this company to a friend

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FreshDirect – Why Work for Us?

​​FreshDirect delivers the highest quality food from farm to table; that way, customers can continue to live their active lives, saving time for what really matters. We know that finding a variety of groceries can be a… Full Overview

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