Frontier Airlines Reviews
Updated Jan 23, 2012 – Reviews are posted anonymously by employees.
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Company Rating Based on 37 ratings Employees say it's "OK" |
CEO Rating
Based on 23 ratings
CEO |
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Pros
Great group of people to work with
Ability to travel at little or no cost
Flexibility of trading shifts
Ability to pick up hours when needed
Cons
Most of the management is a joke
There are always staffing issues (i.e. either too many of us or not enough)
Zero recognition for a job well done, only when you have done something poorly
Used to be a family-like environment with co-workers, now every man for himself
Change in rules/policy not communicated properly to employees to pass it along to our passengers
Pros
1. Flexibility to trade shifts.
2. Free travel for employee, parents and eligibles.
3. Travel companion gets heavily discounted travel.
4. The co-workers are great.
5. Laid back feeling for the most part.
Cons
1. Took away a nice chunk of our pay after the bankruptcy, and despite promising to, we've never gotten it back.
2. No raises this year due to company's losses.
3. After 5 years of being here, only making $1 more an hour than when I started.
4. No union, so there is a lot of abuse across the board.. such as mandatorily keeping us during bad weather, some employees getting away with a lot more than others, and getting paid the lowest money in the industry.
5. Terrible communication from management on down.
6. Very low morale of the employees due to these conditions; many good employees leaving for airlines that know how to treat their employees better.
7. Management is all over the place.. one week they have a new way of doing things that we must follow no matter what, the next week they don't care at all. It makes it so we've just stopped listening at this point.
Advice to Senior Management
Keep the promises you've made us! (including promises that were given on national television, Bedford!)
Pay us a living wage!
Listen to your employees when they have suggestions or complaints. We're on the floor, greeting the passengers, getting them to their destinations, listening to their complaints and sad stories. We're enforcing all these rules to the passenger's face. We are a bigger part of this company than management ever will be.
Pros
Free flights if you can get.
Cons
Horrible salary and you have to really kiss ass to move up.
Advice to Senior Management
Stop looking to promote brown nose people who don't know anything.
Pros
You get to travel for free. People are great to work with. Its nice to work with small company.
Cons
Pay is very much below other airlines. Senior Management seems like to lack direction in employee relations.
Advice to Senior Management
Learn to take care of your employee's.
Pros
Free flight benefits, extremely physical, and great group of co-workers.
Cons
Management nearly non exsitant. One week to do a certain thing is okay, the next is a no no. Recently announced layoffs, on top of buying 80 brand new airplanes, pretty much a slap in the face. Our benefits suck, and it's a very big political game. It can be very irritating at times.
Advice to Senior Management
Quit taking credit for other peoples work, we all work hard, and want to be commended for it.
Pros
Customer serice interaction, flying benefits, co-workers, everyday is different. Great job to have as a second job, but not to depend on it!!!
Cons
Low pay, benefits OK, always short staffed, management doesn't actually listen to employees, low morale. Not a job to recommend as a primery job!!!
Advice to Senior Management
Start communicating more with your employees and start finally listening to them on what they have to say! Remember.....the little thing, are the big things!!!!
Pros
Free flights, friendly co workers, decent benefits, caring management, good work location.
Cons
Low pay, no flexibility with time off, you get yelled at by customers.
Pros
Employees are great people and good to work with
Cons
Pay and inability to take advantage of flight benefits due to no days off
Advice to Senior Management
Pay more, give your people time off
Pros
Flight Benefits for yourself and your immediate family members
Insurance Benefits
Industry discounts and hotels and car rental agencies.
Gain a greater understanding of airport procedures
Cons
Pay is below the industry standard with very little hope of an increase.
Insurance, we have insurance, but it's not the best insurance and it doesn't cover a lot.
Advice to Senior Management
Be open minded and willing to change the company culture. Find the sources of negative and stop the spread among the other employees. Negative team may be the biggest problem to combat.
Pros
Great co-workers. Always something new to learn. Always a challenge to overcome. Lively and fun atmosphere.
Cons
The pay, its way under a living wage.
Advice to Senior Management
Pay your staff more for their hard work, because we all really do work hard. We love the company, we love what we do, but we know that we could be paid a lot more working for the guy a counter over.
