Frontier Communications Reviews

Current Employee – been working at Frontier Communications full-time for more than 7 years

Pros – Company listens to their employees. If we have ideas, they either implement them or tells us the business reason why it couldnt work.

CEO is the most available CEO to employees and customers that I have ever seen.

Cons – Systems-- New ones will be implemented within a month though.

Advice to Senior Management – Keep asking for your employees opinions.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Current Employee – been working at Frontier Communications full-time for more than 7 years

Pros – Fast paced environment, Managers develop employees, Company works to keep up with everchanging industry and environment. Opinions are valued and suggestions are considered.

Cons – Opinions are valued, but negativity is not-if you just want to complain but not work toward solutions this is probably not the place to work.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Current Employee – been working at Frontier Communications full-time for more than a year

Pros – The company as a whole has a positive desire to succeed. Good products to offer customers. Generally pleasant coworkers. Skilled and dedicated field forces.

Cons – The company as a whole has a positive desire to succeed however there are breakdowns everywhere. No departments work together. Zero communication between work groups except at the ground level. Foggy vision for the future.

Advice to Senior Management – Come up with a clear path for the direction of the company. Choose one technology or a few that compliment eachother and stick with it, improve it, expand it.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Current Employee – been working at Frontier Communications full-time for more than 10 years

Pros – The people I work with our great and my first line superviser, everything else going up have issues.

Cons – Don't know where to start accept this company is heading in a death sprial.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Former Employee – worked at Frontier Communications full-time

Pros – Flexible work schedule (based on relationship with Manager).

Cons – Underpaid. Corporate relations with field offices/call centers needs improvement. Conflicting information, customer offers always changing, etc. AND, corporate office AA's not pleasant at all!

Advice to Senior Management – follow your 3P's and treat everyone with dignity and respect

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Current Employee – been working at Frontier Communications full-time for more than 10 years

Pros – Interesting challenging IT work. I like my job.

Cons – Rotating CIO, Declining Customers, Declining Revenues, the future is not to bright

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Current Employee – been working at Frontier Communications full-time for more than 10 years

Pros – there is not much good to say about a company that is this blinded by the senior level's greed. All advanced opportunities are given to former ATT executives due to the "good old boy/girl " system

Cons – Leave the local environment and everything falls apart, Faced daily with 3 imperatives- People- truly they do not care about people, Products- ask anyone , we are so stuck in 1990 that products is a real joke. there is no Vision. And Profits, really, profits. cmon' stock has been valued at the $4 range for a long long time, Under Maggie's leadership, retire already

Advice to Senior Management – Take better care of your customers and employees. Everyone talks a good talk - but as a whole our company does NOT live it's core values, from the TOP down

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Current Employee – been working at Frontier Communications full-time for more than 10 years

Pros – Great pay, great Benefits, Job Security

Cons – Hours can be rough in the Central Office with all the callouts.

Advice to Senior Management – I have an excellent relationship with my management. They are doing a great job.

Yes, I would recommend this company to a friend

Current Employee – been working at Frontier Communications full-time for more than 10 years

Pros – Get to work with some good people, and some of the tech is "ok".

Cons – Basically everything is behind the curve. Old, EOL hardware, systems from the 80's running critical items like payroll, etc. Management is INEPT to put it politely. My immediate manager is great, but above him it's a revolving door where managers seem to be unable to last more than 6 months. They come in, often in large groups from another company (ie: migrating in herds) , make a ton of changes to processes and procedures without actually communicating any of it, stir up the politics, then move on to another company leaving everything in the lurch. The politics here are *INSANE*, especially in the last 6 months. The power grabs look like something that happens in a 3rd world dictatorship after the dictator-in-chief dies. Power-grabs, castle-building, newly-promoted managers and directors run amok, etc. Calling it the "Wild West" is a serious understatement to the chaos this company is under. Employees are quitting like rats jumping from a sinking ship. It's crazy!

Advice to Senior Management – Retire. Seriously, retire or move on. You obviously have no desire or ability to correct the issues we are experiencing, so please leave. Hire/promote process-driven people that will STABILIZE the company, and get things out of the wild-west, and into a structured world.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Former Employee – worked at Frontier Communications full-time for more than a year

Pros – The compensation was pretty good. The turnover was high enough to where I got to meet a lot of great people that were first-timers to Frontier.

Cons – The culture is absolutely horrendous and it becomes quite clear very quickly that the issue is with the CEO and the entire Senior Leadership Team. It's a toxic workplace where the upper management staff view themselves as aristocratic and elitist. Little to no direction and little regard for the well-being of their employees. It's also possibly one of the worst places to work for if you plan on going into IT. Their is a reason why the turnover is so high. There is a reason why there is so much work to do. One poor leadership change after another. Let me put it very plainly, don't partake in the opportunity. Work somewhere else and you will be absolutely better off.

Advice to Senior Management – It's time to leave. For the betterment of the employees and the company, you need to go. It's known to everyone that the management, in particular the SLT, are some of the worst there are, and absolutely the worst of all the ILECS. Experience what it's like to work in a real company, with morals, ethics, and compassion, and you will experience the growth you have all been in need of.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company