Frontier Software

www.frontiersoftware.com
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Frontier Software Reviews

Updated October 1, 2014
Updated October 1, 2014
5 Reviews
3.2
5 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Michael Howard
2 Ratings

Employee Reviews

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  1.  

    Business Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Manager in Singapore (Singapore)
    Current Employee - Business Manager in Singapore (Singapore)

    I have been working at Frontier Software full-time (more than 10 years)

    Pros

    1. Low stress working environment
    2. Most staff are helpful and friendly
    3. Most staff have been there for many years including myself.
    4. Free dining when the boss is in town.
    5. Excellent location

    Cons

    This company is like part of my family.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Worst job I have had in the software industry in 20 years

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Analyst in Melbourne (Australia)
    Current Employee - Business Analyst in Melbourne (Australia)

    I have been working at Frontier Software full-time (less than a year)

    Pros

    1. The company culture is informal and relaxed
    2. Low stress working environment
    3. Ok to walk out the door after 8 hours work
    4. Most staff are friendly and helpful
    5. Many staff have been there for many years, some over 20 years
    6. Once a month free pizza and booze

    Cons

    1. This is a private company driven by the owner and his wife who live in England
    2. Run like a personal fiefdom with sycophants grovelling
    3. In a time warp with ancient work practices
    2. A backlog of 12 months for enhancements/changes to core product
    3. Think waterfall methodology is the best thing since sliced bread
    4. No concept of continual improvement...if it ain't broke don't fix it
    7. Personal growth and development apart from the core product is lacking
    8. Staff think the product is brilliant when the users think it is not upto expectations (it is unfriendly and looks poor)
    9. Staff is top heavy with programmers who have zero backlog and light on with BA's and Testers who have unclearable backlogs
    10 Management think they do a fantastic job but in reality are frantically reactive to the owners wishes
    11 Wages are appallingly low for the industry, 20% plus less than market rates
    12 Annual reviews are a joke with a really long process and questionnaire that everyone hate, produces meaningless results that lead to zero changes but the managers can trick their checkbox

    Advice to ManagementAdvice

    1. Need to totally review management structure and remove incompetent deadwood
    2. Introduce modern day meaningful management practices
    3. The owner needs a reality check about what goes on, stop listening to the sycophants and yes men
    4. Forget the notion that the company is going to conquer the world and be around for 100 years, it won't, improve the product or die within 10 years
    5. Come up with a set of sincere current values for the company and educate the employees

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    Company burden by legacy system and old fashioned management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Frontier Software

    Pros

    Flexible working conditions
    Excellent location
    Privately owned business
    No pressure work environment

    Cons

    Poor management, made worse by mangers who've been with the company too long.
    Lack of clear goals from the owners
    Below market pay
    Lack of focus on the long term

    Advice to ManagementAdvice

    Shake up the management structure and move on a few people.

    Doesn't Recommend
    Neutral Outlook
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  5.  

    Working with Frontier Software

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Marketing Assistant in Burntwood, England (UK)
    Current Employee - Marketing Assistant in Burntwood, England (UK)

    I have been working at Frontier Software part-time (more than 3 years)

    Pros

    Run by husband and wife team and a finance director who have the interests of employees at the core. They realise good employees make a good company.

    Cons

    Like any other job, we could all do with more money and working less hours!

    Advice to ManagementAdvice

    Continue to recognise and accept employees' skills and offer training in areas where skills are weak

    Recommends
    Positive Outlook
  6. 1 person found this helpful  

    Good culture but needs a shakeup

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Melbourne (Australia)
    Current Employee - Anonymous Employee in Melbourne (Australia)

    I have been working at Frontier Software full-time

    Pros

    Pleasant relaxed company culture. Opportunities for career growth within the company. Excellent internal training program brings staff up to speed with company products quickly.

    Cons

    Has a well deserved reputation for low pay rates.
    Very complacent, doesn't consistently strive for excellence.
    Company is too much driven and disrupted at all levels by the owner's whims.
    Management structure is very hierarchical.

    Advice to ManagementAdvice

    Commit to strategies and goals and communicate them clearly to all staff.
    Collaborate with staff on improving processes.
    Step back and let staff do what they were hired to do.

    Recommends
    Neutral Outlook

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