Frost & Sullivan
2.5 of 5 325 reviews
www.frost.com San Antonio, TX 1000 to 5000 Employees

Frost & Sullivan Reviews

Updated Apr 1, 2014
Frost & Sullivan – India – “Isometric of office complex”

All Employees Current Employees Only

2.5 325 reviews

                             

41% Approve of the CEO

Frost & Sullivan Chairman David Frigstad

David Frigstad

(59 ratings)

32% of employees recommend this company to a friend
325 Employee Reviews
Relevance Date Rating
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Review Highlights

Pros:
  • "work life balance is there to an extent"
    in 29 reviews
  • "Good place to learn if you are self-motivated"
    in 13 reviews
Cons:
  • "Senior management gives impractical instructions or demands"
    in 31 reviews
  • "No training despite of the catchy job advertisements declaring such fact"
    in 17 reviews
  • Show more review highlights

Reviews

  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Disapproves of CEO

7 people found this helpful  

Your are digging a hole for yourself

Analyst (Former Employee)
San Jose, CA

I worked at Frost & Sullivan

ProsResearch topics are interesting as the company covers many industries
Colleagues can be very fun and lively

ConsVery poor compensation. Often hav eto borrow money to stay afloat.
Only jerks are promoted. This is the classic case when the nice gal/guy never wins
Management is very poor and the sole interest is padding their own pockets
Politics over performance. The pettier the politics the better
Abusive environment
Immigrants are used and abused with the eluring promise of a Green Card

Advice to Senior ManagementPlease take your blinders off and get real. You are exploiting your employees and in complete denial. Nobody has come out unscathed in the corridors of Frost & Sullivan. Of all the companies I have worked for in my 18 years. I have never seen such poor and self-centered management. While you build your mansions and take exotic vacation, the workers are treated with no respect and no pay. Immigrants are taken advantage of. Avaricious and self-serving team of partners- the fat boys network.

No, I would not recommend this company to a friend

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1 person found this helpful  

Great place, great energy!

Anonymous Employee (Current Employee)
Palo Alto, CA

I have been working at Frost & Sullivan

Pros- Great environment
- Great people
- Very dynamic
- No routine!
- Very young environment
- Hands on - put your hand on job and learn it and you will grow!

Cons- No global pattern sometimes
- Lack of global integration

Advice to Senior Management- Frost & Sullivan is a great place heading towards the right direction to become a global strategic consulting enterprise. In this effort, Frost & Sullivan is integrating its global processes and really choosing the right projects to embark on.

Yes, I would recommend this company to a friend

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1 person found this helpful  

Sales- great experience, but not a great place for long-term career growth

SAM (Current Employee)
San Antonio, TX

I have been working at Frost & Sullivan

ProsCrash course in pipeline building, high activity level, territory management (esp with limited experience).
Attrition leads to inheritance of larger accounts.
Fairly flexible with schedules when necessary.
Exposure to Fortune 500 accounts and executive-level client base.
Most employees are very smart, brilliant people- under utilized and under appreciated.
Great experience for building a sales career.

ConsExecutive management is not open to employee feedback.
Executive management doesn't allow senior management to do their jobs with out having their hand involved in everything.
High turnover.
Other than commission, sales rewards or recognition is terrible. If you make Chairman's Club (in the past two years), which basically means to sell over $1.4M in one year, you get a plaque, balloons, and a bag of Hershey kisses (seriously!)
Value proposition changes every other year.
Product line continues to grow with Sales teams required to sell all products leaving F&S the Jack of all trades and master of none!
"QA consulting proposal review "process recently implemented only delays outgoing proposals by requiring us to ask clients for a deadline extension, hike up the price for better profitability, add unnecessary services to the proposal to add to the price, therefore making us non-competitive due to an unnecessary high price tag. Which in the end also decreases your ability to close projects and makes it harder to attain your target.

Advice to Senior ManagementListen to your employees, particularly the Sales Teams who are on the front lines with your clients.
Value the employees that work hard to make the company successful.
Your company is only as good as the employees that work for you- please remember that.

No, I would not recommend this company to a friend

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3 people found this helpful  

It's an inside sales mill, posing as a consulting firm

Strategic Account Manager (Former Employee)
San Antonio, TX

I worked at Frost & Sullivan

ProsGreat Exposure to industry and technology trends and breakthroughs, good environment between members of your immediate team and flexible with schedules.

ConsPoor quality research often used to try to "sell every client something", resulting in limited respect of the firm by major players in the industry. A cannibalistic environment exists between internal teams, resulting in clients being rushed into a sale so one rep can make quota and a commission, while missing much larger opportunities that exist, if there was collaboration between teams, towards clients.

Advice to Senior ManagementCrank up the rewards for multi-disciplined sales vs. "one-offs", demand that research is done with competence and truthfulness and hire people who are true consultants - not just used car or gym membership hawkers.

No, I would not recommend this company to a friend

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2 people found this helpful  

Salaries are not competitive

Account Manager (Current Employee)
San Antonio, TX

I have been working at Frost & Sullivan

Prosautonomy to do your own thing if you are succesful, quick career progression, enabling young proffesionals to get involved in important projects, good team working spirit

Conslow pay, few benefits, commissions are not competitive and do not reflect industry standards, too many product/service/propositions/initiatives are being introduced by top management that confuse the core capabilities of the company, no true commitment to quality deliverables.

Advice to Senior Managementstart employing high calbre people, get rid of under achievers (there are too many people that consistently underperform) set new excellence standards, stop producing reports off-shore, i.e. india, get a proper quality process in place, provide more training to staff.

No, I would not recommend this company to a friend

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Intern

Intern (Former Employee)
San Antonio, TX

I worked at Frost & Sullivan

Pros- work independently
- Exposure to great amounts of information
- Great learning experience
- Opportunity for full time positions
- $10/hr
- Flexible schedules

Cons-Little to no training
- little feedback on performance

Advice to Senior ManagementOverall a great place to work, management seems to be going in the right direction, great work-life balance, maybe advice to have more internships in other bank departments

Yes, I would recommend this company to a friend

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4 people found this helpful  

Bad ideas are pushed from the top until a different bad idea comes along.

Analyst (Current Employee)
San Antonio, TX

I have been working at Frost & Sullivan

ProsGood way into the analyst community.
Great for meeting contacts at other companies.

Cons*Original partners of the firm push terrible ideas onto everyone at the company.
*Project Management Center-PMC - an internal time tracking system that doesn't account for anything outside of the normal 40 hour work week, considers an analyst doing one study in 300 hours the same as another analyst doing 3 studies in the same 300 hours.
*Sales gets all the commission for projects that the analysts typically set up, manage, and close.
*Business units are forced to use internal groups for projects (i.e.-Marketing, Customer Research, etc). These internal groups charge business units rates 10 times a rate that they would receive from an outside company, all the while doing absolutely horrible work!
*Marketing and publishing take weeks to post articles, studies, etc. to the website.
*Best Practices (Awards) group is a joke. All of the award categories are horrible, and the mandated templates used for the awards have more Frost & Sullivan propaganda in them than actual information about the award recipient.
*QA/QC/Editing is completely inconsistent with their procedures and they take forever to actually edit anything.
*Every correction or action item email that goes out seems to be addressed to every manager, executive, and partner in the firm. With that much CYA going on, there's bound to be a problem with management pushing blame off on everyone else.

Advice to Senior ManagementAll upper management at any company hears their fair share of dissatisfied employees. However, sometimes your employees can provide you with good ideas and feedback for your bad ideas - listen to them. Most of the analysts in the company are good at what they do, so stop micromanaging all of the small details about how they go about doing it. If you have internal departments that only make money off your successful, revenue generating business units, and they do horrible work, get rid of the department.

No, I would not recommend this company to a friend

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4 people found this helpful  

Pool of Mediocrity

Account Manager (Current Employee)
San Antonio, TX

I have been working at Frost & Sullivan

ProsAccess to Fortune 500 Firms
Sr Management or VPs, etc. at other firms take your call
The "outside" world for some reason respects this firm

ConsNo leadership
No internal communication
No recognitition or praise
No training
No marketing
No marketing support
Roll out of pathetic product lines e.g. Blue OCean Strategy, GIL, Best Practive Workboo
No clear vision

Advice to Senior ManagementRedo website - no one knows what the hell FrostSpeak means
No one wants us to grow their company - they pay us money becuase they want something
Get a new marketing department - especially someone who knows what they are doing
Reward employees and recognize them for hard work
Go back to basis - we sell reports and consulting

No, I would not recommend this company to a friend

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7 people found this helpful  

This place is a joke

Industry Analyst (Former Employee)
Palo Alto, CA

I worked at Frost & Sullivan

Pros- Great place to start your career. The work and the exposure one gets is very valuable. In the first 2 months of my being there I was talking to senior executives in fortune 500 companies on a regular basis, not to mention being courted by the press and popular media for my opinion on industry trends
- F&S for some mysterious reason has a good standing once you 'graduate' out of F&S and move on to the outside job market. People often welcome you and look upon you. A pay raise is a definitive possibility because of the absolutely low levels of compensation at F&S
- If you are a young 20' something - which is wnat most people are - F&S is also a great place to mix work with pleasure. Lots of people meet their mates and future spouses there.
- Work life balance is in abundunce.

Cons- Management is unprofessional consisting mostly of blokes who have not worked a day outside of F&S all their lives
- HR policies are weak.
- Compensation is the lowest as it can be
- There are smart people but mostly at the lowest level and they turn over very quickly. The dumb ones go on to become managers, partly because of how unmarketable they are in the external job market
- Overall this is a very unprofessionally managed and run place which thrives on a simple business model. Hire a green horn straight from college, have him do research for a year, sell that research and make money and the green horn will then leave but who cares, the firm has already made money on him.

Advice to Senior ManagementI cant offer any advice to management because they are beyond repair. Krishna is a smart guy but the bloke has not worked anywhere else in his life so he does not have any idea of what world class companies look like.

No, I would not recommend this company to a friend

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5 people found this helpful  

Senior Management Incompetency at its highest

Industry Analyst (Former Employee)
San Antonio, TX

I worked at Frost & Sullivan

ProsFor a straight out of college person, it is a good place to kickstart your career and learn about a lot of markets. Research analysts do get a lot of exposure to mid and senior management at various fortune 500 companies on research projects.

ConsSenior management is totally incompetent at communicating a vision. And the vision changes every 6 months. Managment never applied the growth consulting processes and framework they preach to their clients to their own company. Salaries were one of the worst compared to similar firms. People leaving the company for the most part got anywhere from 20-50% raises. Management did not care about retaining their best employees choosing to make it up by hiring more young inexperienced folks who do not need to be paid much. Analysts are expected to write reports and also act as sales folks. It is a sales driven company and all that matters is to make the margins and the revenue numbers at any cost. Compensation plans for sales people are way better than analysts.

Advice to Senior ManagementFocus on the people. Pay them the market average.

No, I would not recommend this company to a friend

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Glassdoor is your free inside look at Frost & Sullivan reviews and ratings — including employee satisfaction and approval rating for Frost & Sullivan CEO David Frigstad. All 325 reviews posted anonymously by Frost & Sullivan employees.