Frost & Sullivan Reviews

Pros

- work life balance. maybe one of the best in this industry
- easy environment for new starters who planning their career as market analyst or consultant
- friendly colleagues
- good brand

Cons

- demotivating culture
- weird policies that place unnecessary hurdles on job
- more emphasis on team work is needed
- high attrition rate

Advice to Senior Management

talents can be found everywhere in the organization but culture here is not able to make full use of them.

Pros

It can be a good place to learn, but more often than not the lessons are in how NOT to do things, how NOT to manage teams, how NOT to respond to challenges in capabilities and competence of staff.

The company attracts some nice people, so the collegial feel can be good, but the best people tend to recognise quickly they're in the wrong place, so employee churn is high.

For those considering the company, make sure you set a firm deadline for the amount of time you plan to spend there.

The feeling one gets upon resignation can be nice, though.

Cons

Senior management is out of touch, and doesn't seem at all concerned with what lower level managers -- particularly from other regions -- are telling them about systemic issues that require resolution.

They are so busy rolling out gimmicky, high-concept 'service lines' (more often than not simply glorified marketing campaigns), they can't seem to get the basics right.

The overarching philosophy seems to be: 'If it ain't broken beyond all hope of repair or redemption, then don't fix it -- just keep flogging it... to new, unsuspecting clients.'

Meanwhile, middle and lower level management have little real authority, so while they may recognise the issues that require attention or change, they are often unable to do anything substantial to effect the necessary changes.

Analyst turnover is extreme, so salespeople should plan on being caught out regularly when clients have questions about specific reports; chances are that if a report is more than six months old, the analyst responsible will have long since left the company.

Furthermore, with only a few notable exceptions, the modus operandi is a heavy reliance on cheap, untrained analysts in India (purely because the labour cost is lower), and the pattern is always the same:

Virtually all research analysts start fresh out of university and with little or no work experience, and no specific capacities in research or analysis. The capable ones become known quickly and are inundated with demands from salespeople and research managers desperate for useful support.

The good analysts then burn out on the workload, and discover simultaneously that there are better companies willing to pay them far more than they'll ever earn at Frost & Sullivan, so they leave.

For all the promise the company shows on paper, it fails to deliver much, which is why both clients and employees leave in droves.

Save yourself the frustration and time and go to a better company.

Advice to Senior Management

Sell the company to an organization with better capitalisation, transparency and a higher standard of quality, then step aside -- you've had your chance, and you've blown it.

Pros

You get corporate experience - feel what it is like to work for a mulit-national organisation.
Build up good contacts in the market for future use.

Cons

Mangement has no understanding of employee's needs.
Management have a tendancy to be arrogant and have a "I'm better than you so go away" attitude.
Beauracratic structure.
There is little or no support (if you have a problem - you are stuck!).
They do not promote a balance in life (work MUST be your only priority!).
Staff turn-over is extremely high; I was there for less than 1 year and saw 18 people come and go (not because of growth).

Pros

learn hands on experience abt the industry and how they earn money;
working environment is not bad;
most of the people are friendly.

Cons

long working hours; pay is not good, especially when you consider the long working hours; no training for freshmen; there is no systematic management there. Ofcos i am talking abt one division. not sure abt other divisions. but long working hrs and low pay are confirmed.

Advice to Senior Management

no comments

Pros

Work for different project in team with active colleagues.

Cons

Employeed team does not keep working for a long time.

Advice to Senior Management

Try to hold those capable employees.

Pros

Flexible work schedule
With time, experience and attrition (high!) you can earn a decent income
Some clients value Frost and Sullivans work

Cons

Poor communication
Culture of over promise under deliver
Not concerned with keeping clients satisfied
Churn and burn attitude about clients and personnel
Stressful unsupportive environment

Advice to Senior Management

Invest in your product and people

Pros

Open floor for growth. Valued employee and client service. Innovative leadership framework.

Cons

Long hours and redundancy when pitching to clients.

Advice to Senior Management

Advise the increase in client responsiveness to smaller clients and use those who are more applicable for each task.

Pros

good dose of hard work, informal environment, learning an industry from a bird's eye view or in-depth, exposure to a lot of markets and interesting insights you gain

Cons

confusing structure, unnecessarily complicated processes, no clear authority or direction, trying to be too many things and losing focus at same time.

Advice to Senior Management

focus on your core business, do it as good or better than anyone else and reap the rewards...that's what your best people do, so make it your company mantra.

Pros

Good industry content
Access to cutting edge data
Analyst seem to be knowledgeable within there industry and some are willing to work with you anytime of the day or night
If you enjoy being micro-managed, call minutes/time tracked, CRM activity tracked on a daily basis, then this is the place for you.

Cons

*Micro-managed hell
*Company cares more about how many calls you make vs. how much $$$ you bring in
*Benefits are awful
*Company will not make any investment in you until you have proven yourself.
*Salary is ridiculously low
*Quota is unobtainable unless you've been there for many years where you can make $$$ on renewals
*CRM System is a joke
*Turn-over rate for new sales people averages 6 months or less
*Not a place for a career
*Leads are few and far between
*Much of the internet is blocked including companies to research
*Equipment is old and outdated
*No laptop given
*No cell phone
*Don't let the position title fool you-It's a tele-sales job

Advice to Senior Management

Time to clean house and get rid of half of upper-management
Invest in the employee, could make for a happier more productive environment
New CRM system

Pros

industry reputation is great but really don't have expertise claimed

Cons

more focus on sales than on fulfillment

Advice to Senior Management

pay attention to fulfillment commitments