Frost & Sullivan Reviews

Updated July 2, 2015
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396 Employee Reviews

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  1. Helpful (1)

    Good Place to get some experience

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director Business Development in San Antonio, TX
    Former Employee - Director Business Development in San Antonio, TX

    I worked at Frost & Sullivan full-time (More than 8 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Great place to get your feet wet and be exposed to C level selling.

    Cons

    Poor Management and they only cater to those that produce. No room for personal growth or advancement in the company. When economy starts to go south they will cut experienced salesforce in favor of saving money.

    Advice to Management

    The problem is not always with the employees..the problem lies with the management. You need new blood at the upper levels.


  2. Helpful (10)

    Company that lacks integrity, ingenuity and professionalism

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Client Value Enhancement Executive in San Antonio, TX
    Current Employee - Client Value Enhancement Executive in San Antonio, TX

    I have been working at Frost & Sullivan full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Flexibility is a plus while looking for other jobs.

    Cons

    Appointed Managers do not have the adequate or relevant experience managing. Management will make up the rules as they go. Managers are also NEVER held accountable for anything. Frost & Sullivan has trouble making quarterly sales numbers, but the company claims to 'partner with companies to accelerate their growth,"very hypocritical for a company with mediocre sales numbers. If you want to be micro-managed to death, and treated like a child, apply now. Commissions and bonuses often late, and starting pay is very low. They expect blood, sweat, and tears for little pay or appreciation. Morale is extremely low throughout company. Human Resources just turns the other way while complaints come in. Lost cause.

    Advice to Management

    Focus on research instead of throwing everything including the kitchen sink to clients. Clients want useful research, not advice on how they can run THEIR business better. Frost is in no position to dictate what is best for other companies.


  3. Helpful (10)

    Management is schizophrenic

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Program Manager in San Antonio, TX
    Current Employee - Program Manager in San Antonio, TX

    I have been working at Frost & Sullivan full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    A lot of autonomy, if you are working on something that makes the company money then you will have a lot of flexibility.

    Cons

    The company is involved in so many offerings that the marketplace is confused. Employees are confused. The salespeople are king, however they are never pushed beyond their comfort zone. There is a combative culture across silos, none of the business units trust each other.

    Advice to Management

    The root of much animosity within the company is tied to how people are compensated. Employees are incented to slit each others' throats and step on each other.


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  5. Helpful (4)

    Not That Great

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Frost & Sullivan full-time (More than a year)

    Doesn't Recommend
    Doesn't Recommend

    Pros

    Not too many to think of

    Cons

    Low pay
    Upper management making all the money
    Lots of turnover

    Advice to Management

    Treat the employees a bit better


  6. Good Company to start your career

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Systems Administrative in San Antonio, TX
    Current Employee - Systems Administrative in San Antonio, TX

    I have been working at Frost & Sullivan full-time (More than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Good place to learn, has a high turn over rate

    Cons

    Bonuses are paid in a timely fashion, starting salaries are low

    Advice to Management

    Pay bonus


  7. Helpful (6)

    A revolving door of lackluster opportunity. The bad reviews speak volumes.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Executive
    Former Employee - Account Executive

    I worked at Frost & Sullivan full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Build relationships with executive level customers, occasional travel
    Good work/life balance

    Cons

    Low compensation. Not for a seasoned professional.
    No training for sales. You will not be given the tools nor support needed to be successful.
    Competing management agendas hamper chances of success.
    Customers in my division found little value in our research
    Absolutely no real strategy or marketing plan. Basically throw as many fishing lines out there (cold call) and hope for a bite. Completely outdated and ridiculous business plan.

    For a company that prides itself and put such emphasis on growth consulting and teaching companies how to be successful, how come there is such high attrition, bonus hold backs, rarely making margin or sales forecasts and high employee dissatisfaction? I think Frost & Sullivan needs to get there own act together before they start making recommendations to others.

    Advice to Management

    Invest more in training of your sales force and give them the tools they need to be successful. Frost & Sullivan could be so much more.


  8. Helpful (4)

    Company Sucks Run please away

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Network Administrative
    Current Employee - Network Administrative

    I have been working at Frost & Sullivan full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Company Sucks Run please away

    Cons

    employees can be friendly and accomodating

    Advice to Management

    change entire management


  9. Helpful (5)

    Lots of warts, but an ok place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Development in Mountain View, CA
    Current Employee - Business Development in Mountain View, CA

    I have been working at Frost & Sullivan full-time (More than 5 years)

    Recommends
    Neutral Outlook
    Disapproves of CEO
    Recommends
    Neutral Outlook
    Disapproves of CEO

    Pros

    Once you have established relationships with key people, it is an easy work culture. The company is the right size (to me); not too big and not too small. The quality of deliverables and brand recognition have improved over the past few years. Once you have established your creds, you are given a great deal of freedom. Great place for a work/life balance.

    Cons

    Compensation is below market outside of San Antonio, TX. Very little upside career opportunities. The companies retained earnings flow to the partners and are not directed into improved infrastructure or methods to encourage employee retention.

    Advice to Management

    They need to better understand and focus on their core competencies. The company needs to avoid attempting to be something that they are not.

    They also need to promote the individual brands of their analysts and consultants. Not doing so only encourages harmful turnover.


  10. Helpful (8)

    A 50 year old company with 125M in annual revenue with 1800 employees with 72% attrition

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Tele Sales That They Call Account Executive in Mountain View, CA
    Current Employee - Tele Sales That They Call Account Executive in Mountain View, CA

    I have been working at Frost & Sullivan full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Cheap, low cost and you get what you pay for and they cannot execute, their long term strategy changes every six months and the Chairman ssaid in 2010 that Frost will give clients what they need, not what they want.

    Cons

    Their core competency was market research and they have never been a leader, Gartner, IDC, Yankee, and many others are far better. Frost uses sweat shop churn and burn in India so their jr. analysts do not stay more than six months. It takes the President, three VPs and a Director to sign off on a proposal before being sent to a client, the proposals look like a 3rd grader developed the template with screen shots of the Frost website that doesn't even have functionality. 95% of leads will go to Indian sales reps because they discriminate against the American sales reps. The same 4 or 5 reps that have been there for close to 20 years win every contest because they have had the same strategic accounts for over a decade. The sales attrition is 72% annually, their executives have no real world experience in a Fortune listed company or a start up. They claim to be a Growth Consulting Company yet for a 50 year old company they are only at 125M in revenue with a margin of 3%, they cannot invest in infrastructure, marketing. They barter for their software like Eloqua and Hoovers. They simply cannot execute. Directors have zero authority, as most VPs don't have authority either because it's an Indian culture to have a title but the authority doesn't go with it. If you want a company to learn WORST PRACTICES, this is the place to learn how a company hangs on by a thread month to month. Before doing business or taking a job, look at their proposals, pricing, as a sales rep you have ZERO authority to negotiate or develop a solution. You are the mercy of analysts running sales and a chairman and all the executives have been there more than 20 years and have no idea how world class companies are run. They copy Gartner, for example the Gartner Magic Quandrant... well Frost came up with the same look and feel but call it Blue Ocean Strategy. In fact when you talk to these clowns, ask to meet their leadership and ask them what their growth strategy is, they'll tell you it's confidential because they are embarrassed for not having one. To sum it up, look at their website, if a research company will not invest in their website and make it functional that speaks volumes, in addition to that all the web content is written in long paragraph form and has no flow or navigation logic.

    Advice to Management

    Stop being dishonest to employees and clients about your capabilities, it's all smoke and mirrors. I have to say that Frost has the worst, micromanaged out of touch, indecisive wanna be's with titles and no authority I've ever seen.


  11. Helpful (10)

    Not one Frost Executive has worked for a Fortune 1000 that says it all

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Research Analyst in San Antonio, TX
    Current Employee - Senior Research Analyst in San Antonio, TX

    I have been working at Frost & Sullivan full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    25% of their market research is good

    Cons

    1800 employees on 125M revenue you do the math, they can barely make payroll month to month, zero marketing collateral, they still use SalesLogix and Lotus Notes, their IT department is held together by duct tape. The website is a JOKE, no functionality, the worst search capability I've ever seen on a website. Their leadership has no real world experience working for any successful world class company, not even a Fortune 1000. The worst leadership of any company I've ever seen, actually they don't lead and they can barely manage.

    It's run by Indians that are cheap and are biased toward their own Indian counter parts, most have been there 20 years or more and haven't a clue how modern companies operate

    The President of North America cannot even fire any of his VPs or recommend solutions like a database or a new vendor without a full vote by all 50 VPs. This clowns just double downed on upgrading SalesLogix a software program that was end of lifed by Sage years ago and come on using Lotus Notes as their email and database, please.

    Advice to Management

    Go get some real world experience and do great things at Fortune listed company before you advise companies how to grow their business, Frost is 50 years old at 125M.... that speaks to the fact that you have no idea how to grow a company.... that's a sad company story.



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