Fry

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Fry Reviews in Ann Arbor, MI

30 Reviews

2.9
30 Reviews
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John E. Gularson
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14 Employee Reviews Back to all reviews

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  1.  

    Fry (Micros-Retail) is a fun and innovative company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Ann Arbor, MI
    Current Employee - Anonymous Employee in Ann Arbor, MI

    Pros

    * interesting work, unique and challenging
    * great people working at the company, mostly great clients
    * flexible hours with telecommuting and flexible schedules
    * growing company with a large Product development group

    Cons

    * need good engineers, looking to recruit some good people
    * holidays can be very busy

    Advice to ManagementAdvice

    Work on your recruiting

    Recommends
    Positive Outlook
    Approves of CEO
  2. 2 people found this helpful  

    Worst Ecommerce Company Out there

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Ann Arbor, MI
    Current Employee - Anonymous Employee in Ann Arbor, MI

    Pros

    Good team members, prone to in-fighting though. Everything is a debate.

    Cons

    Outdated platform, ineffective management, no sales leads, co-worker turmoil, low pay. If you work here do not plan to spend the holidays with your family, you will be working around the clock from Thanksgiving until New Years. No work/life balance. Engineers are treated like slaves, usually working at least 70 hour work weeks.

    There is no clear goal for the future, no clear career path for employees and no direction from leadership. You will be kept in the dark until the next round of lay-offs, or until they outsource your position, which is becoming more and more common here.

    Small and irrelevant client list, no big or exciting clients to work for or to do ground breaking work. Just small, dopey clients and cookie cutter technology that is a dinosaur.

    Steer clear of this archaic firm.

    Advice to ManagementAdvice

    Sell to the highest bidder.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. 1 person found this helpful  

    In spite of the bitter ex employee comments it is a great place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Developer  in  Ann Arbor, MI
    Former Employee - Developer in Ann Arbor, MI

    Pros

    Relaxed environment that is getting lot's of new business. Omni-Channel integrations and solutions are taking off and a big hit in the market.
    It is funny but I have never seen so many ex employees that appear to be unable to move on. Change isn't for everyone. Omni channel suite of products has opened new doors and opportunities that wouldn't have been there had it remained Fry. Fry could not compete stand alone. There is a new energy in the AA office and it is really on the comeback trail. I am glad I didn't listen to the negative comments when I joined. Unfortunately I had to leave due to family reason. I will look to come back in the near future I hope.

    Cons

    Not adding new employees fast enough

    Recommends
    Positive Outlook
    No opinion of CEO
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  5. 1 person found this helpful  

    Fry Ann Arbor- Losing Relevancy and Viability

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Project Manager  in  Ann Arbor, MI
    Former Employee - Senior Project Manager in Ann Arbor, MI

    Pros

    Creative team was great but they are all leaving.

    Cons

    Absolutely everything....outdated platform, terrible management, small and irrelevant clients (all big clients have left), low pay, no clear path for promotions, high employee turnover office is literally falling apart, engineers are worked like slaves, low employee morale, offshore development work more common than inhouse work, dishonest to they clients they do still have.

    Worst ecommerce company out there.

    Advice to ManagementAdvice

    All the people that made Fry great have left. Follow suite and leave too.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. 3 people found this helpful  

    Hated going to work every day

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Ann Arbor, MI
    Former Employee - Anonymous Employee in Ann Arbor, MI

    Pros

    Employees are nice , product not to bad but needs improvement and integration.

    Cons

    Was a great place to work when original Fry executives had involvement , they actually made a profit which is something that the current leadership is having a hard time accomplishing. Once Micros took over it went downhill. Employees are treated and spoken to like children and due to this many talented people with years in at the company have left. Pay is not competitive and existing senior management seem to be in over thier head with no real exit plan.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7. 1 person found this helpful  

    Many of the most valuable people have over the last two years.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Ann Arbor, MI
    Former Employee - Anonymous Employee in Ann Arbor, MI

    Pros

    Impressive ecommerce platform. Excellent place for developers to work. Work with very prestigious clients and brands.

    Cons

    Micros took over and so the original Fry culture gone. Huge eccomerce brain drain has occurred. Long term viability is questionable.

    Advice to ManagementAdvice

    Integrate the multichannel product suite and become more competitive in the marketplace.

    Doesn't Recommend
    Negative Outlook
  8. 2 people found this helpful  

    Run, run fast

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Front-End Developer  in  Ann Arbor, MI
    Former Employee - Front-End Developer in Ann Arbor, MI

    Pros

    Good place to get your foot in the door

    Cons

    dont pay much
    treat employees like machines
    sweat-shop
    high turn-over

    Advice to ManagementAdvice

    listen to your employees more
    figure out why top talent are leaving

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. 3 people found this helpful  

    Once Great Company Now Struggling Under New Owner

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Ann Arbor, MI
    Former Employee - Anonymous Employee in Ann Arbor, MI

    Pros

    Great people. Interesting and fairly diverse clients. Plenty of work that tends not to be monotonous. A history of e-commerce leadership.

    Cons

    High attrition due to a change in culture. Parent company, Micros-Retail is imposing old-style corporate-think that expects equipment to be more valuable and irreplaceable than talented employees.

    Advice to ManagementAdvice

    People need to be invested in. If you wish to have any standing in e-commerce you need to be able to capitalize on new technology and rapid projects. Invest in product development processes and try to keep up with industry-standard software and tools.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  10.  

    Cool but customer driven

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Ann Arbor, MI
    Current Employee - Anonymous Employee in Ann Arbor, MI

    Pros

    The organization is flat, work environment is friendly and casual. Compensation is good and the nature of work allows plenty of room for creativity.

    Cons

    Flat organization means lesser opportunity to get big promotions and climb the corporate ladder. Some times, unrealistic deadlines communicated to the customer.

    Advice to ManagementAdvice

    The management needs to do a better job with Accounts and setting client expectations. Management also needs to put a greater focus on product rather than just delivery.

    Recommends
    No opinion of CEO
  11. 1 person found this helpful  

    Corporate culture only concerned with the bottom line

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Senior Software Engineer  in  Ann Arbor, MI
    Former Employee - Senior Software Engineer in Ann Arbor, MI

    Pros

    Fry does employ some very talented developers. You're always going to find someone willing to spend some time to help when you're stuck, need something explained, or just to bounce ideas off of. If you're looking to break into the e-commerce field, Fry could be a good place to start. You'll be exposed to large clients with diverse requirements.

    Cons

    Though the sign on the outside may say Fry, make no mistake that this company is now MICROS. The culture now reeks of that large, corporate mentality that's only concerned with the bottom line. Emphasis is placed on working as many billable hours a week as possible. There is no real mentorship for junior or senior-level developers, nor is there any involvement in the very active Ann Arbor developer community. Though management pays lip-service to Fry being an innovative company, the projects are all cookie cutter and almost no investment is made in investigating anything new. The proprietary e-commerce framework used for every project is out-dated, missing features that clients expect, and doesn't scale well for some clients' requirements, thus leading to poorly built solutions that are difficult to maintain. Management does constantly ask for feedback, but never acts on any of the feedback received.

    Advice to ManagementAdvice

    Don't assume that what has worked for you in the past will continue working in the future. This industry is constantly evolving, and you'll die if you don't evolve with it. Act on the feedback you're getting from your employees. You've hired really talented people who all have great ideas -- let them contribute.

    Doesn't Recommend
    Disapproves of CEO

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