Fry Reviews

Updated June 15, 2015
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2.9
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John E. Gularson
11 Ratings

30 Employee Reviews

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  1. Good First Job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Graphic Designet in Ann Arbor, MI
    Former Employee - Graphic Designet in Ann Arbor, MI

    I worked at Fry full-time (More than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Creative's got a lot of freedom to design. All ideas given a fair review. Awesome cube deco. Friendly people.

    Cons

    Need to integrate new people into current projects so they can gain experience and have a chance to advance.

    Advice to Management

    If you haven't already done so, impove the onboarding process.


  2. Helpful (2)

    Used to be a good company.. not anymore

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Lead Software Engineer in New York, NY
    Former Employee - Lead Software Engineer in New York, NY

    I worked at Fry full-time (More than 10 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Dave Fry had a vision and good people who worked with the end result in mind. Great environment when Dave was around. He was involved in everything. I got a card every anniversary, holiday and birthday. They appreciated employees and hired the best quality workers. this was pre-2011. Work environment was flexible, no drama and tension free. Engineers were appreciated and commended for their hard work.

    Cons

    NOW- HIRE cheap labor. go to a third world country hire fresh graduates with little or no experience. severely underpay them and make them work 70-75hr per week. How do you expect a fresh graduate to work like a 12 year veteran? Un deserving people in top management. When top management leaves (ex MDs or PGMs or Technical Directors), the NY office in particular, promotes former PMs or Sales people with little or NO technical background! How is running a Tire company the same as being a Software dev manager? Resource allocations were done by PMs who knew engineers work ethics. Now PGMS and MDs just sit there and count heads/resources. They don't realize that certain clients require people with extensive experience. -No new exciting clients. -Last project was a big failure. 8 month deadline took 18 months to complete. Client was very unhappy.

    Advice to Management

    Listen to the Engineers. They are the driving force of the company. If the engineers are not happy and well paid, you are not producing quality work. Don't over work the engineers. Hire experienced people with Strong Java background, not fresh off the boat students with little work experience. Senior engineers are not there to "teach" the junior engineers. Hire qualified hands that can jump in and begin working with little or no learning curve.


  3. Helpful (3)

    A sweat shop running on out of date platform.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Web Developer
    Former Employee - Web Developer

    I worked at Fry full-time (More than a year)

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    Company seems to have steady clients and many are high end retailers. Work environment is casual and benefits are decent.

    Cons

    Development is run as a sweatshop. Little interest in new ideas. Platform is home grown, using obsolete technologies. Little OO Design - actually platform is implemented with a lot of anti-patterns. Very frustrating for developers. Little respect for developers by management.

    Advice to Management

    Re-engineer you platform.


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  5. Helpful (2)

    Worst Ecommerce Company Out there

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Ann Arbor, MI
    Current Employee - Anonymous Employee in Ann Arbor, MI

    I have been working at Fry full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Good team members, prone to in-fighting though. Everything is a debate.

    Cons

    Outdated platform, ineffective management, no sales leads, co-worker turmoil, low pay. If you work here do not plan to spend the holidays with your family, you will be working around the clock from Thanksgiving until New Years. No work/life balance. Engineers are treated like slaves, usually working at least 70 hour work weeks. There is no clear goal for the future, no clear career path for employees and no direction from leadership. You will be kept in the dark until the next round of lay-offs, or until they outsource your position, which is becoming more and more common here. Small and irrelevant client list, no big or exciting clients to work for or to do ground breaking work. Just small, dopey clients and cookie cutter technology that is a dinosaur. Steer clear of this archaic firm.

    Advice to Management

    Sell to the highest bidder.


  6. Good Team, not much BS

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Fry full-time (More than 3 years)

    Recommends
    Neutral Outlook
    Disapproves of CEO
    Recommends
    Neutral Outlook
    Disapproves of CEO

    Pros

    They have high standards for the quality of work they will release. People are cool- no drama. The environment is professional and you can focus on doing a good job, not navigating office politics. Direct managers seem to really care.

    Cons

    Sometimes the planning isn't that good and people work a lot of overtime. Management and senior team members are overworked, so sometimes they aren't able to support you as much as they'd like. Also, there can be odd issues when you have to work with the parent company.

    Advice to Management

    Plan better! There's no reason for us to have these ugly crunches at the end of every single project. Some of us have been putting out fires every day for a year.


  7. Fry (Micros-Retail) is a fun and innovative company.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Ann Arbor, MI
    Current Employee - Anonymous Employee in Ann Arbor, MI

    I have been working at Fry full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    * interesting work, unique and challenging * great people working at the company, mostly great clients * flexible hours with telecommuting and flexible schedules * growing company with a large Product development group

    Cons

    * need good engineers, looking to recruit some good people * holidays can be very busy

    Advice to Management

    Work on your recruiting


  8. Helpful (1)

    Great Company....Until Bought Out

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technical Director in New York, NY
    Former Employee - Technical Director in New York, NY

    I worked at Fry full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Truly one of the great web stories under David Fry. Under new leadership, not so much.

    Cons

    Management has no idea. They are trying to turn a brilliant retailer shop into lower cost IBM, quality is not respected, talent is not respected.

    Advice to Management

    Be the client. Stop trying to be IBM or ATG - be Fry, a classic retailer. Invest in long term and new ideas. Respect quality.


  9. Helpful (3)

    A lot of change, not always for the best

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Fry

    Pros

    This used to be a great place to be, but now that it has merged with MICROS there is a lack of strategy and communication internally. There are a lot of questions and not a lot of answers and unfortunately that has resulted in a lot of turnover. They are starting to figure things out, but not quick enough.

    Cons

    Lack of strategy sharing with staff.

    Advice to Management

    Respect the staff and share more. Recognize contributions.


  10. Helpful (1)

    Fry Ann Arbor- Losing Relevancy and Viability

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Project Manager in Ann Arbor, MI
    Former Employee - Senior Project Manager in Ann Arbor, MI

    I worked at Fry full-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Creative team was great but they are all leaving.

    Cons

    Absolutely everything....outdated platform, terrible management, small and irrelevant clients (all big clients have left), low pay, no clear path for promotions, high employee turnover office is literally falling apart, engineers are worked like slaves, low employee morale, offshore development work more common than inhouse work, dishonest to they clients they do still have. Worst ecommerce company out there.

    Advice to Management

    All the people that made Fry great have left. Follow suite and leave too.


  11. Helpful (1)

    A solid company with faults, a place you can make your name

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Fry full-time (More than 10 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Micros-Retail (formerly Fry) has the only true omni-channel solution for retailers and is delivering it for medium-to-large clients. Ex-Fry folks were turned off by being part of a larger company, but it was being a puzzle piece in a larger solution. Those who stayed and understood that see what a career boost this is--being in a broader context including hospitality, restaurant, etc. MICROS is a giant in the industry with huge resources, and they reward people who have good ideas and work hard to realize them. By the way, John Gularson is not the CEO and never was.

    Cons

    Offices are a bit quiet and drab, but the people are great. Some policies, such as lack of transparency on expenses, are annoying, but that's what you get when you work for a public company. You do run into a bean-counter mentality once in a while.

    Advice to Management

    Keep opening the doors to innovation. Fix the stuff that's cheap and easy to fix--that's often what employees are grumbling about the most. Hire more resources so we have some bench and agility.



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