Fry's Electronics Reviews
Updated Jan 26, 2012 – Reviews are posted anonymously by employees.
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Company Rating Based on 87 ratings Employees say it's "OK" |
CEO Rating
Based on 17 ratings
President |
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Pros
The discount is great, a nice 20% to make up for the measly minimum you make as a experienced cashier.
Cons
Most of the part-time associates are scheduled just .75 under full time and make next to nothing. There is no motivation in this work place. The environment is negative all the time and there are not-so-nice looks for most female management.
Advice to Senior Management
Put a smile on your face and say thank you more often to you CSA's. Listen to your CSA's for they are not robots, who don't have feelings.
Pros
very laid back, decent people, very good training sessions, cafe in store(some stores)
Cons
cut commissions not once but twice, hard work with little payoff, dept manager with screw u over with your commission, impossible goals to reach if u don't reach them u have to go to a traing to learn how to sell but when there is no traffic flow of people they want u to sell
goals for a week for cpu sales is - $1000 in warranty(psc) one wiresless install, 10 norton 360 a week, and accessorize the hlel out of everything
management sucks like they drew names out of a hat for who should be a sup or dept manager not about whose qualified
Advice to Senior Management
pick better qualified people dont just draw names out of a hat or who is next in line
Pros
They give a lot of time to part time workers
They are quick to hire
Cons
For a company that sells electronics, overall technological knowledge is poor.
In addition, the computers and inventory system employees are forced to use is outdated and continuously causes problems.
Cashier commission causes "cherry picking" big item customers and laziness when there are none.
Semi-hostile environment due to senior staff feeling all lower level employees steal.
Advice to Senior Management
Upgrade infrastructure
Less Favoritism
Lower excessive auditing
Pros
Meeting and working with great employees as well as customers....
Cons
Lack of respect from management for their employees.... POS system outdated and crashes too often having to do manual sales which intern throws not only the employees off but the long wait for the customers as well.
Advice to Senior Management
Treat your employee's with more respect and you will get a lot more out of them... also, tighten the reins on some of your upper supervisors that make the rest of the sups and employees miserable...
Pros
good place to work in electronics
Cons
hectic work schedule often interferes personal life
Advice to Senior Management
increase salary is needed for all;
Pros
Coworkers. A wide variety. All very nice and talkative.
Cons
some of the management are not very helpful or intelligent.
Advice to Senior Management
Be more helpful to your employees and respect them especially if they give you the respect as their manager.
Pros
Easy job, pretty much walk in and you get the job
Duties are not difficult
Easy way to get some exposure to retail/sales
Cons
management sucks, not a place to stay for long
Advice to Senior Management
treat employees with more respect
Pros
fast paced, lots of customers.
Cons
not very good employee discounts for the merchandise.
Advice to Senior Management
treat everyone equal, what's good for one should be good for the other.
Pros
You get to see the newer electronics on a daily basis, and the people you work with on a daily basis are almost all great people.
Also, there is a Ton of money to be made if you excel in Sales in the Computer or Audio/ Video department (between $600 - $1200+/ week)
Helping customers whom appreciate your input on the product you carry.
Cons
Upper Management is disconnected from all of their employees, in a bad way, so it makes putting in any feedback virtually impossible.
Schematics are cookie cutter for almost every store, and the person that does them for any given area doesn't update properly (i.e. They leave product on there that we haven't carried in years, so it becomes frustrating looking for something we don't carry anymore).
We -do- carry a lot of different items, but a lot of them we never have in stock, so a large chunk of our shelves and back stock and perpetually empty.
There is also some room to move up, but it's very cutthroat. Only Sales Associates are allowed to move up into management in any sales departments, but you usually take a decrease in pay from what you'd make in Sales to become a Manager, and it triples your work load. This leaves the majority of the management team very disgruntled, which filters down to the employees under them.
Advice to Senior Management
-Schematics would work better if you had someone go through to actively remove V or W status items, as you are now paying everyone from all the stores to double check status on items.
-We'd also do a lot better to support our customers and our profits if the buyers did more bulk purchases. Cut a small amount of our selection down to improve the number of pegs with product on them, and the number of larger items in stock.
-If there is more support for our lower management team on the floor, they'll be less stressed, so they'll be more apt to help the customers and employees, which will increase profit and the working environment for everyone.
Pros
Good Pay, Close to home, Flexible scheduled, wide selection, good management,
Cons
Poor organization slow customer scervice
Advice to Senior Management
provide more organized produce display



