Fry's Electronics Reviews

Updated September 7, 2014
Updated September 7, 2014
317 Reviews
2.2
317 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Fry's Electronics President Randy Fry
Randy Fry
121 Ratings

Review Highlights

Pros
  • Employee discount that can be pretty amazing depending on what you use it on (in 27 reviews)

  • Good exposure to customer service, especially for those recently out of high school (in 10 reviews)


Cons
  • It was a smart choice from corporate to get the sales guys to do this since we only made minimum wage (in 19 reviews)

  • If you are expecting to be provide excellent customer service, think again (in 13 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    It's a good part time, but don't get top comfortable.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative  in  Arlington, TX
    Former Employee - Customer Service Representative in Arlington, TX

    I worked at Fry's Electronics part-time for less than a year

    Pros

    Cashiers get paid minimum wage, plus commission on the items they ring up. coworkers come from all areas of life and all countries. Great first job or student job. Very flexible

    Cons

    They're consistently firing people, even if you have been there for years! Cowrokers are usually hard to understand because they come from many different foreign backgrounds, upper level management is very stingy

    Recommends
  2.  

    Best part time job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Electronic Components Sales Associate  in  Phoenix, AZ
    Current Employee - Electronic Components Sales Associate in Phoenix, AZ

    I have been working at Fry's Electronics part-time for more than 3 years

    Pros

    It is a good part time job to make decent income while enroll in college. I work in Components as a salesman. it is one of the more steady income compare to other department. It is also one of the more technical departments as you have to know how to build computer systems, setting up a network (home to small business), understand basic security (CCTV), and little bit of electrical. If that is easy then this job is right for you. You do learn quite a lot in Components Department.

    Cons

    Typically as a salesman there is quotas and focus item goals to be met. Even if the items don't sell well. Part timer don't get very much benefits like PTO, Holidays, and etc. All we have as a benefit is being able to have a flexible schedule and employee discounts. Supervisors are just previous salesman so their management skills are practically non-existent. A lot of the time you are on your own. As of late salesman have to be part merchandiser where we "TSR" and maintain an aisle.

    Advice to ManagementAdvice

    Hire some more knowledgeable people. If not maybe spend a little more time training the new guys.
    More incentives. Better scheduling. More interaction with management.

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    Wireless/appliance Sales

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Wireless Sales Associate  in  San Diego, CA
    Current Employee - Wireless Sales Associate in San Diego, CA

    I have been working at Fry's Electronics for less than a year

    Pros

    Easy money especially starting out after high school. It's commission based only called a Drawback system, say min. wage is $9 and you work 20 hours.. you have to make atleast 180. say you make 150 that week.. the following week... with the same hours you have to make 210.. to make up the 30 bucks you didn't make. I've avg. 13 bucks.. most i've made was 17 bucks an hour.. but i think other departments make alot more than wireless.

    easy job, most of the time they know what they wanna get (upgrade/activations and appliances) and you gotta know what pays.. or you're wasting your time.

    Cons

    commission based. training on what to do in wireless was bad. no great training.. but I've learned.

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5. 1 person found this helpful  

    Decent pay, but you wont want to stay. - Computer Sales

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Computer Sales  in  Sunnyvale, CA
    Former Employee - Computer Sales in Sunnyvale, CA

    I worked at Fry's Electronics part-time for more than a year

    Pros

    You can potentially make decent money. Can move around the store pretty easily. Sometimes the employee discount is amazing.

    Cons

    Very political, make the right friends and you can move up the ladder easily. Upper level management doesn't care about you, or even the working conditions, because their friends are your managers, and likely poor at their job. Customers also don't care about you, partly because it's retail sales, partly because Fry's has a poor customer service reputation. Computer sales was commission only, but often times the managers/supervisors would force you to do the hourly pay type jobs (stocking shelves etc.) and you cannot make money from that and are working for free.

    Advice to ManagementAdvice

    Start promoting good people.

    No opinion of CEO
  6. 1 person found this helpful  

    Unorganized

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Dallas, TX
    Current Employee - Anonymous Employee in Dallas, TX

    I have been working at Fry's Electronics full-time for more than a year

    Pros

    Decent discounts and first call on clearance items.

    Cons

    They change commission rates all the time, usually giving you less. Poor training. A/C was out ALL summer, I'm so serious. It was 92 degrees in the store...everyday.

    Advice to ManagementAdvice

    Train employees better.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    Electronic retail

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Fry's Electronics

    Pros

    You can end up making a lot of money.
    One of the high-speed employees in the industry

    Cons

    If you do not perform well you would be paid minimum-wage.
    They have a system called draw.
    You're based only on commission and you have to make your minimum wage based on the hours that you have worked.
    If you do not you will enter into a draw which last for seven weeks until you recover that minimum-wage and if you do not you will be fired.
    Very low chance of being promoted

    Advice to ManagementAdvice

    Need to improve on their employee recognition.
    Need to Better advertise
    Pay employees hourly plus commission
    Increase incentive to work
    Have a better selection of products

  8. 1 person found this helpful  

    What can you expect from retail...?

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Electronic Components Sales Associate  in  San Diego, CA
    Former Employee - Electronic Components Sales Associate in San Diego, CA

    I worked at Fry's Electronics full-time for more than a year

    Pros

    - You'll make good friends
    - Job isn't too hard (I heard it got a lot easier)
    -You'll learn a lot if you talk to prospective customers and senior employees

    Cons

    - Wage (8/hr) at the time
    - Poor hours
    - Did not work around school schedule
    - No real room for improvement unless you want to become a sales shark
    - Many salesman/woman who are not informed about the product, selling the wrong product for the customers purpose.
    - Came home late very often - especially during holiday hours. (Came home around 1-2AM)

    Advice to ManagementAdvice

    Workers who are actually knowledgeable about product should be paid more at least (10+) without being sales. DM's should work around student schedules.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9.  

    Fun job, management poor. Cashier

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - CSA  in  Manhattan Beach, CA
    Former Employee - CSA in Manhattan Beach, CA

    I worked at Fry's Electronics full-time for more than a year

    Pros

    Weekly pay, commission if you're a hard worker, Fun overall

    Cons

    Nothing really if your a good employee who enjoys working

    Advice to ManagementAdvice

    Talk to your cashiers, merchandisers not only management team. Supervisors are lazy and favorite friends. Do your job

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Computer department.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Computer Merchandiser  in  Anaheim, CA
    Former Employee - Computer Merchandiser in Anaheim, CA

    I worked at Fry's Electronics part-time for more than a year

    Pros

    Decent discounts off products and most of the people who work there are nice.

    Cons

    Hours suck and the pay is minimum wage unless you are in sales or a cashier.

    Advice to ManagementAdvice

    Merchandisers spend a lot of time cashiering and if they have to be up there and assist with the lines while their department is be dealt more and more go backs they should get commission too.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11.  

    merchandise

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Fry's Electronics

    Pros

    good people to work along with

    Cons

    way things are handled by corporate office

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