Fry's Electronics Reviews

Updated October 1, 2014
Updated October 1, 2014
326 Reviews
2.3
326 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Fry's Electronics President Randy Fry
Randy Fry
124 Ratings

Review Highlights

Pros
  • Employee discount that can be pretty amazing depending on what you use it on (in 30 reviews)

  • Benefits are good for a retail store (in 10 reviews)


Cons
  • Hours suck and the pay is minimum wage unless you are in sales or a cashier (in 21 reviews)

  • If you are expecting to be provide excellent customer service, think again (in 15 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great experiance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Merchandiser
    Current Employee - Merchandiser

    I have been working at Fry's Electronics part-time for less than a year

    Pros

    Easy work. low stress. A/C 24/7. Great coworkers.

    Cons

    Point of sale is horrible. Managers can sometimes cant talk to customers. bad if you dont know computers/electronics.

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    Great Experience

    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Computer Accessory Sales
    Former Employee - Computer Accessory Sales

    I worked at Fry's Electronics part-time for more than a year

    Pros

    Great place to work if you love electronics, computers, tv etc. Can learn a lot about products and keep up with technology.

    Cons

    Co-workers, gotta be careful who you surround yourself with and how they treat you.
    Also gotta know how to deal with customers.

    Doesn't Recommend
    No opinion of CEO
  3.  

    I had a great work experience working at fry's, the only thing i do not like is that they do not rehire, employee again.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Customer Service Associate  in  Sunnyvale, CA
    Former Employee - Customer Service Associate in Sunnyvale, CA

    I worked at Fry's Electronics part-time for less than a year

    Pros

    You learning about technology. You get discount on every item. it is a place where you can always get friendly environment. as far as for training, you have to learn all by it self, and you must learn in fast pace.

    Cons

    you have to be very serious when learn new tech. however it is hard to manage schedule,

    Advice to ManagementAdvice

    Their draw system when employee are in sales position is not fair. sales on commission only is not appropriate .

    Recommends
    No opinion of CEO
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  5.  

    Sales team spirit

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Fry's Electronics full-time for more than a year

    Pros

    Good company to work for if your passion is sales and customer service. Management communication with employees is good.

    Cons

    It's a challenge to get promoted to other departments.

    Advice to ManagementAdvice

    Help employees reach their goal!

    Recommends
    Neutral Outlook
    Approves of CEO
  6.  

    Computer Sales

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Fry's Electronics part-time for more than a year

    Pros

    much more pay than min. wage

    Cons

    returns on products means a subtraction to your commission. Supervisors ask you to stay after closing to clean and pick up products when your base pay is $0.

    Advice to ManagementAdvice

    Reduce footprint to your store. You do not have enough product to utilize all the space.

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    very good atmosphere, flexible hours, good managers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Fry's Electronics

    Pros

    great work environment, great coworkers and management, decent pay for retail

    Cons

    you have to deal with a lot of salary deductions and different times

    Recommends
  8.  

    A favoritism game

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Department Manager
    Former Employee - Department Manager

    I worked at Fry's Electronics full-time for more than 5 years

    Pros

    Staying under the radar, bare minimums will get your car paid for. Work with you're schedule slightly.

    Cons

    Morale is low because the numbers tell the truth of the outdated dying company. management has "pyramid scheme" -like set up and if you go out of your way to make your numbers and weekly quotas you'll not get any recognition and your superiors will get alot of praise and you wont get anything. No support from department managers who are all more disgruntled than a new hire. It's a favoritism game and if you aren't a store manager favorite you will get no support . They promote who they like. discipline is also only given to people who they are trying to get rid of because when it's time to fire you if they don't have enough write ups on you they can't according to risk management. High-school like.

    Advice to ManagementAdvice

    Read the cons, work on it.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9.  

    Fry's Electronics is a company that will only help you get to the next step.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Associate/Wireless Sales  in  Plano, TX
    Former Employee - Customer Service Associate/Wireless Sales in Plano, TX

    I worked at Fry's Electronics part-time for more than a year

    Pros

    Relaxed work environment for the most part
    Schedules are relatively flexible.

    Cons

    Pay structure is very inconsistent!
    Most sales positions are commission only!
    Employee benefits constantly change!

    Advice to ManagementAdvice

    Clean things up with in-store management.
    Fry's Electronics has a horrible customer service reputation that needs to be rectified.
    This company has little to no loyalty to its employees, which is why its revenues will continue to fall.
    Due to the poor performance of the company workers are consistently negatively affected.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10.  

    I love the products, but I hate the management.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Audio Video Sales  in  Manhattan Beach, CA
    Current Employee - Audio Video Sales in Manhattan Beach, CA

    I have been working at Fry's Electronics full-time for less than a year

    Pros

    You get to know all about new technology and learn some interesting life skills like selling and personal skills. You learn how to work with a computer and specific programs and have to learn to adapt to new programs. You also learn how to find products with ease. Benefits are good benefits, and when given the chance, great working around with schedules.

    Cons

    Management is confusing, the chain of power makes no sense. Too much is asked from the workers and the supervisors do no work. Under staffing is an issue as well. And if you go into sales, you are commission only and you do labor for free. Also, no one will help you out because they don't want the competition.

    Advice to ManagementAdvice

    Actually reward staff with positions you know they are good at and don't see your associates as just numbers. When you see someone doing their hard work, don't throw them under the bus and set them up to fail just because you don't like them.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11. 1 person found this helpful  

    It's a good part time, but don't get top comfortable.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative  in  Arlington, TX
    Former Employee - Customer Service Representative in Arlington, TX

    I worked at Fry's Electronics part-time for less than a year

    Pros

    Cashiers get paid minimum wage, plus commission on the items they ring up. coworkers come from all areas of life and all countries. Great first job or student job. Very flexible

    Cons

    They're consistently firing people, even if you have been there for years! Cowrokers are usually hard to understand because they come from many different foreign backgrounds, upper level management is very stingy

    Recommends

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