Fry's Electronics Reviews

Updated October 19, 2014
Updated October 19, 2014
332 Reviews
2.3
332 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Fry's Electronics President Randy Fry
Randy Fry
127 Ratings

Review Highlights

Pros
  • Employee discount that can be pretty amazing depending on what you use it on (in 31 reviews)

  • Benefits are good for a retail store (in 10 reviews)


Cons
  • Hours suck and the pay is minimum wage unless you are in sales or a cashier (in 21 reviews)

  • If you are expecting to be provide excellent customer service, think again (in 15 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Learn how to swim with the sharks.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Computer Sales in Roseville, CA
    Current Employee - Computer Sales in Roseville, CA

    I have been working at Fry's Electronics part-time (more than an year)

    Pros

    Friendly associates, involved higher ups, commission based sales helps on good weeks, broad range of customers and interests there, learning development in the department you're in.

    Cons

    COMMISSION BASED SALES AND THE DRAW SYSTEM, internet price matching, and returns. 3 of every sales associates' worst fears in almost every department.

    Advice to ManagementAdvice

    Be involved with your associates and help them, it makes a huge impact.

    Neutral Outlook
    Approves of CEO
  2.  

    Good money, just not good management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Fry's Electronics in Arlington, TX
    Current Employee - Fry's Electronics in Arlington, TX

    I have been working at Fry's Electronics part-time (more than an year)

    Pros

    Great money
    Somewhat flexible with school

    Cons

    A lot of pressure on extended warranties

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  3.  

    Great experiance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Merchandiser
    Current Employee - Merchandiser

    I have been working at Fry's Electronics part-time (less than an year)

    Pros

    Easy work. low stress. A/C 24/7. Great coworkers.

    Cons

    Point of sale is horrible. Managers can sometimes cant talk to customers. bad if you dont know computers/electronics.

    Recommends
    Positive Outlook
    No opinion of CEO
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  5.  

    I had a great work experience working at fry's, the only thing i do not like is that they do not rehire, employee again.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Customer Service Associate in Sunnyvale, CA
    Former Employee - Customer Service Associate in Sunnyvale, CA

    I worked at Fry's Electronics part-time (less than an year)

    Pros

    You learning about technology. You get discount on every item. it is a place where you can always get friendly environment. as far as for training, you have to learn all by it self, and you must learn in fast pace.

    Cons

    you have to be very serious when learn new tech. however it is hard to manage schedule,

    Advice to ManagementAdvice

    Their draw system when employee are in sales position is not fair. sales on commission only is not appropriate .

    Recommends
    No opinion of CEO
  6.  

    Great Experience

    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Computer Accessory Sales
    Former Employee - Computer Accessory Sales

    I worked at Fry's Electronics part-time (more than an year)

    Pros

    Great place to work if you love electronics, computers, tv etc. Can learn a lot about products and keep up with technology.

    Cons

    Co-workers, gotta be careful who you surround yourself with and how they treat you.
    Also gotta know how to deal with customers.

    Doesn't Recommend
    No opinion of CEO
  7.  

    Sales team spirit

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Fry's Electronics full-time (more than an year)

    Pros

    Good company to work for if your passion is sales and customer service. Management communication with employees is good.

    Cons

    It's a challenge to get promoted to other departments.

    Advice to ManagementAdvice

    Help employees reach their goal!

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    Decent job for a college kid, but not a place to advance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Computer Sales in Fountain Valley, CA
    Former Employee - Computer Sales in Fountain Valley, CA

    I worked at Fry's Electronics full-time (more than an year)

    Pros

    The employee discount can be decent on some high margin items. Due to the commission structure you can theoretically make considerably more than minimum wage. Some customers you meet are neat people

    Cons

    Most of the typical cons of retail work: Some customers are horrible people. While some people who are successful in AV or computer sales can get paid very well for retail most aren't paid much better than anyone else in retail. Advancement into management can sometimes seem arbitrary.

    Advice to ManagementAdvice

    Management should consider improving sales training as the quality is incredibly poor. In addition, there should be fewer massive often arbitrary store layout changes. There should be more focus upon sales ethics as I think unethical sales tactics are harming the long term potential for the company.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  9.  

    Poor Management and Supervising

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier, Sales Associate in Campbell, CA
    Former Employee - Cashier, Sales Associate in Campbell, CA

    I worked at Fry's Electronics part-time

    Pros

    Employees are very friendly; however, when I was hired at Fry's, it was a struggle for me to learn materials because our supervisors were not training new employees. They just expected us to learn everything on our own. This is a pro if you like challenges and want to figure things out on your own.

    Cons

    Difficulty training and a lot of pressure to meet high set sales quota.

    Advice to ManagementAdvice

    Department supervisors need to be checked for their work.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10.  

    A electronic company behind in a tech world

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Associate in San Diego, CA
    Current Employee - Customer Service Associate in San Diego, CA

    I have been working at Fry's Electronics part-time (more than an year)

    Pros

    Great co-workers and benefits for working there is almost worth it.
    They're flexible with the schedule.
    work-balance life is ideal for a student in college.
    Commission for most position.

    Cons

    Management lacks training.
    Work environment has a large political system in place.
    training is not very focus and product knowledge is minimal.
    Very lateral movement in growth within the company.

    Advice to ManagementAdvice

    Many hard workers and you need see them and promote them. Stop micro managing here and focus on the bigger picture (SALES and a Positive attitude)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  11.  

    A favoritism game

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Department Manager
    Former Employee - Department Manager

    I worked at Fry's Electronics full-time (more than 5 years)

    Pros

    Staying under the radar, bare minimums will get your car paid for. Work with you're schedule slightly.

    Cons

    Morale is low because the numbers tell the truth of the outdated dying company. management has "pyramid scheme" -like set up and if you go out of your way to make your numbers and weekly quotas you'll not get any recognition and your superiors will get alot of praise and you wont get anything. No support from department managers who are all more disgruntled than a new hire. It's a favoritism game and if you aren't a store manager favorite you will get no support . They promote who they like. discipline is also only given to people who they are trying to get rid of because when it's time to fire you if they don't have enough write ups on you they can't according to risk management. High-school like.

    Advice to ManagementAdvice

    Read the cons, work on it.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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